Izzy Arreola – Keller Williams

Izzy and Jesse are awesome! We knew absolutely nothing about buying a home and they helped make our first time home buying process a great experience. Both Izzy and Jesse were always very knowledgeable and informative, answering and explaining any and all questions and/​or concerns we had. They are very honest and extremely helpful, and I cant thank them enough for every thing they did to help my family purchase our first home. Thank you

Izzy and jesse were a great help. My husband and i went to them to purchase our first home and again 5 years later when it was time to sell. They are always available for questions and will work around any obstacles that come their way. Thanks for all the help guys

Izzy and Jesse were great I was a first time buyer and my wife and I didn’t know anything about buying a home Izzy and Jesse were very informative and very patient because to be honest in the beginning we were very undecided about what we wanted and even after we cancelled on them getting our offer accepted they were very understanding and told us they just wanted us to be sure and for us to be happy they still worked with my wife and I and got us into a beautiful home and we are very happy… thank you Jesse and Izzy I highly recommend you guys to all of my friends.

Izzy and Jesse were a gift sent from heaven. I just lost my mother in ⁹⁄₂₀₁₃ and I needed to buy a house soon and fast because I could not keep the house my mom was on. They quickly took into action and called me regarding a house that was just redone inside all brand new. They called my husband right away to call me at work n take a look. They did everything in their power to make sure it was ours even buy calling the buyer and offering him more then requested. They went over all the forms n answered any questions we had. It was our first time buying and we were super stressed. They were a phone call away anytime I had a question or if I had any doubts. I closed within 30 days. House buying was never so easy. Highly recommended if buying or selling.

I was referred to Izzy & Jesse Arreola by a KW agent from a different office (who sold another property of mine). Unfortunately my referrer didn’t know her or her husband personally, or I doubt I would have been referred to her. I signed her on to sell one of my properties in the Inland Empire and that was a huge mistake.
Here’s a brief summary of my experience with Izzy:
Pros: she’s pleasant and nice to talk to, and offers to help
Cons: poor follow through, slow & poor communication skills, poor attention to detail (you will find many mistakes in documents), is NOT proactive (you need to push her to do everything & constantly ask her what’s going on or she won’t tell you), makes tons of sloppy mistakes, doesn’t keep the listing in the MLS properly updated with status changes, doesn’t know how to properly qualify prospective buyers, doesn’t send you written copies of all offers received, doesn’t market the property well, tries to lock you in by signing a 1 year listing agreement (when most agents ask you to sign a 3 or 6 month agreement), tries to «double end» deals (represent seller & buyer) but doesn’t evenly protect your interests or offer to give a discount when doing so.
Summary: overall an unprofessional agent not worth your time when there are better agents out there. If I could give a «0» star rating, I would.
In short, RUN — don’t walk, to find another agent to sell your property. She made such a ridiculous number of mistakes that after a few months I figured she must be a rookie agent, but her broker tells me that she’s a seasoned agent. For months all I received was «lip service» saying what she was doing, but rarely did anything ever get done (certainly not within a reasonable amount of time, and never was anything done properly the first time). She cost me thousands of dollars in lost income, time and headaches. Signing her as my agent is one of the top 3 of the worst mistakes of my life.