LA Fitness

I’ve worked at (as a personal trainer) or been a member at over half a dozen LA Fitness locations in the past 10 years.
This one is the worst.
The bathrooms are atrociously foul. They stink, and have trash everywhere. It’s like a Port Authority bus stop bathroom.
The other part of the equation is the members. I’ve never seen more weights left around the gym in my life. No one re-​racks their plates or returns dumbbells to the rack. The staff either is unable to keep people accountable, or chooses not to.
A good number of dumbbells appears to be flat out missing from the gym entirely. Not sure if people have stolen them??? Or what.
I feel like management can do a way better job of keeping members in line, to not trash the facility. It really degrades the entire place for the rest of us.

Love this gym… It’s very big and it makes you want to workout. The staff are friendly.

I’ve been coming to this gym for 5 years. Lately this gym is going to crap. We had an incident today one of my buddies forgot there barcode. In the past this was no big issue just give them your phone number and you’re in. Today was different, they refused my friend entry because he did not have his bar called and his phone number would not do it today. I also have guest privileges so I’m able to take two guest along with me. They made it extremely difficult over nothing. They were still refusing to let him and even with my guest privileges because he had his own pass. WTF going on with that gym. A few weeks ago I was ready to get kicked out for having my gym bag in there with me. Zero Tolerance on gym bags in the gym area. Which really sucks for me because I have my lifting belt, my arm wraps, wrist wraps, lifting powder. The customer service it’s not there like it used to be. I want my old gym back! Not to mention I also had issues with signing a family member up. From now on I I will be going to another location.

Good costumer service isn’t about giving the customer whatever they want. It’s about treating the customer with respect and offering solutions to their problems.
The front desk manager was rude and unaccomodating. If she doesn’t have access to edit my account, politely say so and pass me on to someone who does. Arguing with me about potential fraud when you have my ID as proof is offensive.

Personal training director is a joke!

I recently started going to this la fitness, today i went in extra early get extra workout. I ran, did some weights then returned to locker rooms to get prepared for work, went to shower when i came out there were 2 men outside the sauna! Apparently fixing it. Only one of them had an la fitness shirt the other had a dennys shirt!!! i was extremely upset nothing was announced nor said that there would be men by the girls showers and bathroom. Not knowing, i came out with a towel wrapped around me. THINKING i am in a comftorable area were they will be only girls!
They both said Goodmorning and said sorry! Okay? Like That made a difference ! there were
Older woman wanting to shower but couldn’t because this gym decided to have men in the woman’s area without notice. Unfortunately this is the only la fitness on my way to work. Nd i work out every morning… Pretty upset. I couldnt even dress comftorable without the men being right there!! nor the other girls around me. Just wow.

Very friendly staff… helpfyl n nice… clean facilities. Like the fact that this location has the smoothie bar… only about half or 2/​3rds have em…

Probably one of the better LA Fitness’s I’ve been to. Its two stories and is very big. Upstairs in mainly cardio and downstairs is weight lifting, swimming, basketball, and racquetball courts. It usually gets crowded after 5pm but you can get your workout done because there are a lot of weights and machines to use. There is also 3 areas for stretching or any floor work you want to do.
The locker rooms and restrooms are clean, nothing to complain about.

No gym courtesy whatsoever by members. No one reracks. Members leave the dumbbells on the floor or wherever they last worked out. Also, many drop weights here so it’s dangerous around the ego lifters, watch out. Not enough free weights. Only reason I come here is because it’s conveniently near Costco where I do most if not all my grocery shopping and filling up of gas. They have the hammer strength machines which is nice.

This place has gone down hill… broken machines three months… dirty…cars broken into on regular basis and try to gouge you on
WiFi no towel service. will go to 24 hr fitness for the hours as well as the extras

Actually seems to be a really nice facility.
They do not have a reasonable day fee nor do the give discounts to military or LEO’s looking to pay for a day pass. ¹⁰⁄₁₅ is reasonable but 25 per day for someone Out of state or country … Anyways nice club if I lived nearby I’d still be hesitant knowing managements position on the aforementioned.

I don’t know why the rating here is so low. I came in and signed up with Matthew — did the 3 year paid in full — which comes to a little under $ 20 a month and no initiation fee (YAY). Even when I had problems, Jen and Matthew were such great help! Different from the LA Fitness in Rancho Cucamonga — who tells a customer that they get screwed over?! Weirdos.
The facilities are great. These are a little newer than some other LA Fitness. I love that the cardio machines are upstairs. Most of the ones I visited the weights are upstairs and cardio machines are downstairs.

Came here for a trial run to see how the gym was which I told the employee I talked to beforehand. At the end he became agitated that I did not want to sign up at that very moment and asked why I was wasting his time and if I was lying about just trying out the gym. Why I was wasting his time! Pretty ridiculous and overall bad customer service. Try another gym instead of this one (like 24 hour fitness just a few blocks away).

This goes for all LA Fitnesses. They really only care about money and leads, customer service defiantly comes last at LA Fitnesses it is extremely rare to come in contact with an employee that is not rude. My advice go to golds, 24 hr fitness or crunch. You will be much happier.

convenient — freeway close
like the juice and smoothie bar

Friday evenings are nice, I learned today. One person using a treadmill on the second floor. The rest were empty even the elypticals. How nice was that! Wish they had classes on Friday nights…

I went to this gym once.
The flooring in the ladies locker room is carpeted, it is an old dirty, stained carpet — the kind you will never dare to go barefoot.
It is also very evident that some of the locker doors have been broken into. I did not leave anything in the locker and did not shower because the place looked really old and filthy.
I never went back to this gym.
1 star — the size. It has a second story.
1 star — convenient. Next to the shopping center.

This gym does the job for me. The location is perfect as I work and live nearby. The equipment within the facility are always being updated; Specifically, the cardio machines on the upper portion. There have been a few incidents in the parking lot where some people have had their car broken into.
Since those incidents I have noticed a patrol car pass through the parking lot everytime I’m there. My friend also said that after he got out of the gym he sat in his car and was approached by police just in case he was scoping out the spot for another theft.
Safety and security is key in this part of town.
I enjoy the smoothie spot within the gym. The guy behind the counter is always friendly and the chunky monkey is always bomb after a work out. I recommend this LA Fitness. Check it out if you have a membership or are looking for a new gym. It’s worth it.

This place is alright at best. It just happens tl be a gym that I go to since it motivates me if I’m actually inside a gym. However the gym itself compared to other gyms is not up to par. It’s rather dirty, and I felt like the workers interactions with me were very forced. I felt pressured into trying out a personal trainer even though I didn’t want to do So. I gave it a try,.and honestly it’s no where near worth the amount u pay for that 30 minute session. However much experience with LA fitness isn’t all bad, it just happens to be this particular gym That’s especially bad. Other la fitness I have been to have been much cleaner and up to date on equipment.

Very dirty
The members are very «thugy»
It looks like a coed «jail gym» as seen in many movies
The lockers floor were ripped
The equipments are rusty (yes! Actual rust) from dripping sweat of members .
Never relainted
Rust can cause tetanus which is a fatal disease.
Management don’t care either.
To sum up
It sucks!!!