Manny’s Pool Plaster & Remodeling

I booked an appointment for an estimate for New Install of a pool and spa for 8am no one called or bothered to show up. While the estimates are suppose to be free it cost me my time and my entire day off since I rearranged other obligations to be available for this appointment.
Hopefully business is doing so well for them that they hand pick the jobs they see as worthy. However, while I love to see small businesses thrive I don’t think customer service and common courtesy should be sacrificed as a coat of doing business.

I have to admit that I was a little nervous using Manny for my plaster job because of the negligible review… That being said, I’m glad I went with my gut and had him do my job.
Being an Owner Builder I have found some subs to be a little condescending, the kinda guys that try to talk down to you. Not at all with Manny! I’m a pretty picky person and he had no problems exceeding my expectations.
Price wise, he was right in the range of other plaster companies. I liked that he gave a very professional bid. Showed up promptly, was on time for our appointment and his crew was 30 min early on the day of the job! While the guys were working I felt like they were taking care of business. Not messing around, they were focused on doing a good job!
The final testament will be how smooth the finishes once we finish filling up with pool with water… I’ll post an update once I know!

After reading a lot of Unilocal reviews about the pool process and getting multiple bids from many pool builders, I felt I made the right decision by choosing Manny’s Pool Plastering. Oscar was the salesman who came out to our property and he was professionally dressed, very polite and replied with a bid within the 3 to 5 day window, as promised! After we agreed on the contract, we were given a weekly update on the process. It was great to see the transform of our old pool turn into a complete beautiful oasis that we could only imagine.
Things to take note whenever you are planning on getting a pool. Do your research, keep your mind open and be prepared for small hick-​ups. Whenever any issues did come up, Manny, the owner took charge and handled them quickly! Thanks to the entire team at Manny’s Pool Plastering.

If I could rate this 0 stars, I would. But I’ll settle for one star. I hired them to do the coping, pebbles and plaster for my pool. I fired those idiots before they could even get past the coping.
First off, when they came to do the work, they came with the incorrect flag stone color. If I wasn’t there, they probably would have put that in! I asked for a yellow color but they came with blue! And when I asked them why the hell they came with the color they said they didn’t carry that color anymore. Well then… Why did you have that in your catalogue… (I later found out that that wasn’t even their catalogue) The owner; Manny, rudely told us to go to the store and find the stone ourselves! Wow… Horrible service! So when we finally found it, and they began working on it, the spacing between the stones and the color of the grouting was completely off! We told them what we wanted and even showed a picture but obviously they don’t listen to their customers and do whatever the heck they want!
That isn’t the end of it. After watching them closely, they fixed the spacing between the stones. However as I left to attend some business, I came home to them telling me that they had finished the coping. Haha! What a laugh! What a joke! After inspecting it I realized that in between the stones, there was different material! They thought that my family and I wouldn’t notice… how comical. Their reply after trying to reach them for a few hours was that they ran out of material because Manny; their boss didn’t buy enough… I expected him to estimate it and know how much material to buy! After telling them to fix it again they simply told us we were to picky and needy and that basically we should fuck off. They charged us about $ 2,900 and they didn’t complete the job. We paid you to do a job and we expect you to do it correctly from the start. I will sue them based off of a recommendation because they have unfinished work and didn’t even complete the job but still charged me the full price.
DON’T BE FOOLED BY THE «SO CALLED» REPRESENTATION THAT THEY HAVE! YOU WILL BE UNSATISFIED AND UNHAPPY. THEYRE COMPLETE AMATEURS THAT DONT KNOW WHAT THEYRE DOING.

They did a wonderful job on our mini pebble tech plaster very clean and professional!!! Would recommend to anyone. Manny the owner is really nice too thanks guys for the work u did on our pool!!!