Riverside Smog Check

worst smog place ever they day they give you a coupon then when you get there it’s ten more for every two cylinders plus certificate and they don’t do retest if you fail and still charge you full price including certificate which you don’t get because it didn’t pass… don’t go to this place lousy service rip off non certified mechanics. believe me go somewhere else they will steal your money. fix something and break something else and try to charge you.

If I could give this so called «business establishment» a ZERO star I would.
Short version:
1) Lack of professionalism
2)Will steal your money/​Scam
3) WORST CUSTOMER SERVICE
Long version:
This past Saturday, my BF and I took our 2006 Chevy Silverado 1500 to get a smog check. Prior to bringing the truck to the establishment, my bf called to explain to the clerk the situtation that the truck was from out of state and mechanical work was done to the vehicle. We would like an inspection /​and smog check. (/​and) meaning that we would like to see if the truck was ready for inspection. If the truck was not ready for inspection, we would be notify not to perform the smog check.
Lack of professionalism:
When we first arrived at this smog check establishment, we were not greeted in a friendly tone; in fact we had to wait until the clerk finished her conversation with her friend or family member (this person had her toddler and dog running around). My Bf told the clerk that he called prior and that this truck was recently purchased from out of state and that he did not have the dvm papers but would like to see if if was still okay to perform a smog check. The personnel said that it was possible, it would just take longer to process. We paid her $ 50 dollars thinking that everything was good to go. After approximately 20 minutes of waiting, the personnel came through the door with a piece of paper. The first thing she questioned was «Has any work been done to the car?»
The Bf:“Yes, the car was purchased out of state, and work was done to ensure that the truck was CA smog ready.
The clerk: «Well you need to drive it anywhere from 50 to 100 miles for the truck to read.»
The Bf: «Okay, so how come you didn’t tell us before running the test?»
The clerk:: You never told me! How was I suppose to know that your truck was worked on!“
The Bf: «Yes, I did! Well that was very unprofessional of you! I am a certified mechanic and I would have told my customer.»
The clerk then pointed to the wall and with an attitude stated: «So am I! I’m a certified mechanic.»
The bf: «Well apparently you can not do your job as a clerk or mechanic. I told you that this car was purchased out of state and I told you that work was done to it. Even if you did not hear me, as a professional you should have asked and you should have told me that the truck was not ready to test. Instead you failed me and expect me to pay you» Why did you submit the result as «failed» to the DMV?
The clerk: «The results are sent automatically through the computer.»
The bf: «So your going to charge me even though you failed me because the truck’s on-​board computer system is not ready?
The clerk: „Yes, states right here, pass or failed fee is still due for smog test. Just go drive your truck for 50 to 100 miles and come back and we will give you a discount.“
The bf: „You’re kidding me right!!! Give me the name of your owner.“ She refused.
The bf: „Give me the owner’s contact information.“
The clerk:» It’s on the paper“
The bf: «Well what’s his name?»
The clerk: «Just ask for Mario!»
The bf: «What’s your name?» (She pretends she didn’t her)
The bf: «Write your name down»
The clerk: «My name is Karla»
We walked out of the establishment. When we got to the truck, we immediately saw a big glob of oil all over the driver side handle. The bf then took a closer look at the receipt and noticed that she never gave us our $ 8.25 back. We paid $ 50 when we first arrived. $ 41.75 was charged for the smog test and $ 8.25 was charged for the certificate. We did not receive a certificate because they chose to failed us. I used the term chose loosely because if the truck was not ready to be smog; it therefore was not able to be tested correctly to begin with. The smog technician knew that this truck would failed for that reason and chose to «run» the test anyways. I used the word «run» loosely as well because a proper smog test was NOT performed to the vehicle because the truck was not ready. The truck need to be ran for approximately 50 to 100 miles in order for the truck’s on-​board computer system to kick on so that the emission system can read the truck. The smog check vehicle inspection report clearly stated that the truck was NOT READY therefore this truck did not pass nor fail and the cost of the smog test SHOULD NOT have been charged in the first place!!!
My bf had to walk back to get our money back! He asked Karla to get someone to come clean the oil mess they left in the truck. She quickly stated NO! First you steal our money! Yes STEAL because you did not run a complete proper test, then you leave our truck dirty with oil and refuse to clean it! On top of that you over charge us and played stupid.
Karla Ramirez, the owner’s daughter, as a clerk and «certified mechanic» your lack of professionalism and attitude is the reason why we will make sure everyone will know that your establishment scams people! Went to other place and told us you had no right to charge us!

All the smog checks seem too expensive for what they are, but this place has a coupon for 10 off which brought it down below some similar area places.
Other than that my experience was quick (there wasn’t a wait at 2pm Tuesday), painless, and exactly what I needed. My car was not too old, nor in bad condition, so that helps the experience.
Highly recommend for a smog check in the area.

Open on Sundays, and in and out in 20 mins! $ 51 dollars for smog test and certification. Just an extra dollar added since I paid with card. Would go here again!

Took my car here to get a smog check done. After the test was done, i was handed a piece of paper stating that I failed smog. And that they saw smoke… but not where the smoke was coming from. I also had a check engine light on. they did not have any idea what the error code was (a 5 minute search of the internet was all it took for me to find it). Go somewhere else and save your time and money