Windemere at Sycamore Highlands

I moved in these apartments in November 2015. It was the worst place I have ever lived. First off the apartment I was shown had a fireplace. They never showed me the apartment or area in complex where it was located. After I signed the lease I was then given a unit at the very back of the complex with no fireplace. Second. Multiple items were broken when I moved in. The heat or air never worked. The dishwasher broke. I had a flood from the upstairs neighbor and it took a maintenance person 2 hrs to respond. That whole time I was trying to keep the running water 100 + gallons from ruining the apartment. After that they never even offered to clean the carpets. I requested the maintenance guy fix my other items and he said he would but never returned. From day one I had issues with my upstairs neighbors. Very loud parties and commotion all night long for 5 long months. My 8 year old daughter often complained and in numerous occasions I had to go upstairs to tell them to be quiet. They also had a dog that barked anytime they left it alone. It was very disruptive. The lady that lived below me asked if I had the dog that was always crying and barking. Everyone just lets they’re dog crap in the grass and I had to request maintenance clean it up it got so bad. This place is horrible for parking if you have more than 1 vehicle and the garages will only fit compact vehicles. They rent parking spaces to ups during the holidays so they can put a pod container there to store packages. Every parking space is valuable. Why would they do this and take away from the residents. Once I gave my notice to move the management became very rude and basically ignored any of my concerns. I was told to leave the apartment in a clean manner and my deposit would cover everything else. I recently got a bill for an extra $ 200 to paint and clean the carpet. Lol. I lived there for 5 months and it was spotless when I left. I highly recommend not renting here.

First, the staff are so gentle and helpful. It has made such a good experience of living in Windemere. Even my English is so poor as a foreign student, they treat me with hundred percent patience. I really appreciate it. Second, the location is super convenient. It takes four minutes driving to Ralph’s or Sprouts. Also, it is just beside 215 free way. Therefore, straight forward to San Diego on weekends. Third, the facility is awesome. The business center, the conference room, the gym, and the swimming pool are all very nice. It is free to print and use. Moving to Windemere has been one of the best choices that I have ever made.

We moved in about two weeks ago and have nothing but good things to say about this complex. We looked at probably 5 different apartment complexes in our area but this one by far won our hearts. The office manger Angela was so helpful, nice and caring with all of our issues and concerns. Took us on a tour of mulituple apartment layouts to find what would suit us best. We loved PlanB2A. She showed us different units with that plan and gave us all the options when choosing. She always kept us in the loop while we were waiting for information to process, or figure things out we needed to do. I feel like she went above and beyond for us. Just such a amazing experience. I love the location and the way everything is set up here I would definitely recommend it to family and friends.

Moved in 8÷2012−8÷2014 my stay there was wonderful. I was in love with my bathroom, The office staff was great, friendly and always professional. When there was a maintenance request put in they were on it, I loved that my only if anyone considering this community, you will love it.

After searching for a place closer to work I finally made my decision to pick these apartments thanks to Angela Camacho. She was super nice, great customer service and she made all the paperwork and move in a breeze. Customer service is a big thing to me and she really made me feel at home.

Not only are the apartment homes beautiful and safe, but the office staff is amazing… they all go above and beyond to make sure we feel at home. Thanks, Windemere!

This is one of the best apartment complexes I’ve ever lived in. The service I received from the management office was top notch. They always patiently explained any and all charges to me. They rushed to fix any issues and the maintenance team was both prompt and friendly. I recently reached out to Angela because I needed a copy of my lease for school (I moved in with some friends in a house downtown) and she emailed me back within minutes!

I have now lived in this apartment complex for 10 months now in that 10 months my car has been stolen twice from my assigned parking spot, they have security that drives thru the complex with his spot light on a few times a night and leaves which to me seems hardly useful for the renters on this property. with a complaint to the office staff i got the response that sorry this can happen anywhere its not like we asked someone to come on the property and take your property… now on to the second problem our apartment had a leak in the roof whick caused leaking on to furniture and carpet when brought to the apartments attention they put a blow dry machine in there running for two days and there was little communication about when exactly the problem would be dealt with… obvious the area looks nice but is a area that draws in problems.

Not impressed with the staff and and facilities management. We lived upstairs on the second floor (some have three floors) and we lived next to a crack dealer and her gang. They were broken into by one of there dealers and the management did nothing knowing how dangerous they were and we had to share a corridor with them! The pools are dirty and not kept to well. (You will always find lots of bugs and leaves and even a branch or two in the pools) our apartment had a beautiful view of the Moreno Valley hill and the area was nice but this apartment complex is not the nicest and not all it was hyped up to be. they are ally do not care about there tenants and they do not like to be bothered. The parking is horrible! Even when there was a car parked in my assigned parking for three days they wouldn’t do anything. I had no choice but to park on the side road a block away from the apartment complex! The place looks nice on the outside but the fees to break your lease. Omg… They try to get you for everything even if it was never a issue! If you can don’t sign a lease here go somewhere else where you will be respected and where the staff actually care!

Forget about this place unless u want to listening the manger talk to you in rude way and telling you that she was not in mood. They don’t allow you to complain. Once you complain, they said you’ve being disrespectful to them. Funny.

I find the location to I-​215 and HWY 60 great, and the apartments are sound proofed rather well. It’s hard to find washer and dryer in unit with other rental properties, so that is a great benefit. The pool really is as great as the pictures.
The staff is very prompt on maintenance requests. They are keep riff raff out, and are good about addressing problems with unsupervised kids or loud and obnoxious behavior. The office receives packages so you don’t have them sitting outside for potential thieves.
I do have to admit that the water is a bit of a problem. Our water was so highly chlorinated that it smelled like pool water, and it’s a little bit hard. A water softener would be a nice addition to these apartments. Not sure they can do anything about that, it’s probably a problem with the city. Be sure to get Infant water for making formula and water service or a good filtration system.
Parking can be a bit of a hassle too. If you only have one vehicle it won’t be a problem, but finding spaces on the weekend for a second vehicle is tricky.

These are the best apartments I’ve been at. Not only are the apartments clean and homey but the complex is very quiet and the people are very friendly. We only lived here a short time due to finances, and the front office was there helping us the entire time. Damaris, Angela, and Paula helped us above and beyond what we expected. We had the greatest time being here and will definitely be back when we can. Definitely recommend these apartments. Best place ever!

The GOOD: Well, it’s a pretty nice place to live. Big, roomy appartments give way to spacious manicured grounds. It’s picturesque and clean and safe. If I was a millionare I’d buy appartment and never leave it. The bbq’s and pool and workout room are nice additions too – none of which I ever get around to using. A quiet place with garages (for rent).
The BAD: Prepare to pay for EVERYTHING! Nothing (like trash or water) is paid or ‘comes with’ the appartments like at other places. They constantly seem to manipulate utility and/​or rental agreement pricing structures so that they can squeeze out more $$$ from your wallet. They are unapologetic and look forward to hiking-​up and maxing-​out your rent annually.
The UGLY: Basically, they’ll just keep raising the rent until you LEAVE – and oddly insist it’s not THEM, but their board of bean-​counting stockholders that make them do it! Ha-​ha-​hee-​ha, WHATEVER!
The TRUTH: So, if you’re independently wealthy and enjoy high ceiling, thick walled, luxury living then look no further! If however you’re of modest means, then keep your stuff in boxes to make your transition OUT a little easier!

I moved into these apartments in August of 2012. I had been looking for an apartment passively for a few months up until that point. At the time, I had a dog (who sadly passed away from cancer in March 2013) and every apartment I was stopping by had a VERY high pet deposit. I stopped by Windemere one day and they were running a special where it was NO pet deposit and NO pet rent. I toured the place and fell in love immediately. I found the pricing to be reasonable and all units include a full size washer/​dryer (a must).
What I love is the apartments are pretty quiet. I can hear the neighbors upstairs when they slam cabinets and vacuum, but it’s almost like background noise. I can’t hear the neighbors behind or behind me at all. You can hear people talking in the hallway, but once they close their door, it’s quiet.
The only negative I’ve had is efficiency of the repair staff. They’re very friendly, but the apartment needs to hire at least one more person to help with repairs. I know they’re short staffed, so I’m not upset personally with them. Jose is especially friendly, I really like him.
Overall, I love the location, my apartment, and the staff. Albert has been helpful and amazing any time I’ve needed something. I don’t plan on renewing my lease because I need to move closer to work, but I wish I could take this place with me.

I had a really bad experience with the Avana Apartments across the street. I decided to drop by Windemere and see what they had to offer. The grounds are very pretty, lots of nice trees, nice big pool area with tons of patio furniture, a great gym with a variety of machines and cardio. The apartment was a good size with storage space and a garage!!!
Paola was the agent helping me and she was very friendly, informative, and accommodating. I expressed to her that I am apprehensive about certain apartment living things. (bad neighbors) She assured me that although they are very flexible and tenant oriented, they do not tolerate excessive noise etc.
The complex allows it’s residents to use the community room FOR FREE! That means you can use the room for baby showers, super bowl, whatever you need! I thought that was a great perk.
Paola explained to me that because they are a smaller complex they are able to help their tenants with various things. For example if you want to install an over the range mircrowave… their maintenance people will do it for you.
Overall I found this complex to be a perfect fit for me.