**DONOTUSE, THESEGUYSARERIP $$$** My sink was leaking water at one of my rental homes and I wanted someone to come out and take a look ASAP for the tenants. So AP Plumbing sent a technician out to take a look. He said that it would cost me $ 600+ to replace the faucet and they could«add hoses for free». Well the faucet cost me $ 20 at Home Depot, it was just put in! So I told him no, the charges DONOT add up. He was so rude about it, even said«well I guess your tenants are not going to have any water» and was pissed off I didn’t use his services. The tenant even called me to tell me that the technician told them that there is another issue of Mold from the leak.(The leak just started that day, that was a lie!!) I called another plumbing company in Rochester, and they came out right away and fixed the faucet for $ 80.00! He said the faucet was put on backwards(by my maintenance guy) and all he did was put it back to normal, no need to put in another faucet. These people are trying to make every extra buck out of you as possible! Ridiculous stuff right here!
Jennifer O.
Rating des Ortes: 5 Greece, NY
I called AP Plumbing yesterday morning when I discovered the carpet in my newly finished basement was damp. I scheduled an appointment and the dispatcher called when technician was on the way so I was able to finish out the day at work. Don was terrific, he explained what needed to be done, provided the quote and warranty in writing and had the new sump pump installed in about an hour. While he was here I also had him fix a drip in my bathroom sink and the kitchen faucet sprayer. He was careful to not let my dog out when he went out to his van… much appreciated! They honored my online coupon, which saved me $ 40.00. Overall positive experience and I would use them again!
Tracy S.
Rating des Ortes: 5 Rochester, NY
Byron gave plunging our sink a really good try before resorting to more expensive snaking. Best part of his service is that he gives tips for effective plunging and how to avoid the problem again.
Elizabeth W.
Rating des Ortes: 1 Rochester, NY
I made an appointment with AP Plumbing to come to my home because I wanted a faucet replaced. They had been highly recommended. I was told they would arrive between 3 and 5 pm. I purposely left work early and rushed home because I wanted to make sure I was there when they arrived. After waiting a hour for them the phone rings and it was AP plumbing calling to cancel the appt. and wanted me to reschedule. My time and schedule are just as important to me as theirs are to them. They want to charge you $ 50 to give you and estimate, are they going to give me $ 50 for canceling at the last minute? If they were going to cancel they should have done it way before the expected time! When asked if I wanted to reschedule for the following week I told them I would reschedule with someone who keeps their appointments… isn’t that the reason you make an appointment in the first place? If your time is valuable to you, keep looking and don’t bother with this company!
Bill J.
Rating des Ortes: 2 Rensselaer, NY
$ 365 to install a dishwasher? Plus almost $ 200 more to swap out the shut off? REALLY? If you don’t want to do it, just tell me. My father-in-law and I decided to do it instead. We’re pretty handy, but have never done a dishwasher before. Both tasks were done in less than 3 hours. Yikes.