Dunn Tire – Greece

They are great with their customer service until it’s time to check out then it goes out the window. Stop over booking if you can’t keep up !

I called and got a price on tires, then made an appointment. They gave me the Out the Door Price, which means everything’s included such as mounting and balancing. When I arrived they tried to sell me an extended warranty. I expected this because I believe there’s not much profit margin in selling tires so they try to make it up by selling warranties. When I declined the guy said I was playing hardball by refusing. Then he said there was an extra charge for my TPMS (Tire Pressure Monitoring System) on the valves. Why wasn’t this mentioned in the quote I said, you know, the Out the Door Pricing? He said they must have forgotten. Well, maybe I thought. Then, when I declined the optional TPMS charge he said that I could, but he would yell at me when I brought it back. I realize he was probably somewhat kidding but by this point I was offended and fairly angry. If I wanted to haggle on price I would have gone somewhere else. My main reason for coming here was to avoid that. I picked up my keys and in a calm polite voice, said that I changed my mind and decided not to purchase my tires there. I know how to play the haggling game, and when I do I’m polite and accept some give and take. But I prefer not to deal that way. I ended up going somewhere else and played the normal haggle game and got the same tires for almost exactly the same price. They probably have good products and service here but I didn’t like the way I was dealt with. I may give them another try but not for awhile.