Dunn Tire – Pittsford

Tires lasted 6 months, no warranty because they believe the mechanic I go to for all my service did a bad job, Stay far away from this place!

Good products, fair prices and the work on our cars has been fine. However, even though we are a repeat customer, the front desk treats us like a new customer when we contact them (they often seem not to know the service history on our cars). Recently we ordered a new set of tires from this shop, and after we arrived we were told that they only had 3 of this tire model in stock, so we had to go to their Webster location. Also they left a grease stain on the interior of my car when they affixed a new inspection sticker. Overall, I’d recommend them but there’s room for improvement.

I had purchased tires here, they are friendly and helpful. If you purchase tires take advantage of the free flat repairs, rotation, pressure checks and alignment checks. The waiting area is fabulous, if water, coffee, popcorn, dum dums or twizzlers are your thing munch away. I love that Futurama was on the television.

Happy customer alert! Dunn Tire served me well. I stopped in when in the neighborhood after weeks of avoiding the fact that my tires needed to be replaced courtesy of this crazy winter we’ve been having this year. I was greeted by Kyle at the front desk and he was so helpful. After taking a look at my tires, measured the tread… or the lack thereof. He kept me informed, talked me through the process and made some great recommendations within the «good,» «great,» and «best» categories without being pushy or trying to upsell me, which I appreciated. I went with the «great» option knowing that fit in my budget. Unfortunately, my car has super small tires so they needed to be ordered from the warehouse, which took a day to come in. Even better for my schedule because the day they arrived was when I had the time to bring my car in. Anyway, the maintenance was relatively quick. Since I visited the Pittsford location, it isn’t as busy as the Henrietta one. I recommend you consider doing that too because you’ll save some time. They have a great open space with a few tables and outlets to work if need be, plus a nice seating area by the tv and even a little area for the kids to play with toys or Wii. They also offer complimentary wifi and water. It was probably one of the best car service places I’ve been to in a while for all around experience. I will be back for my free tire rotations in 5,000 miles, my friends. Thanks for the great service.