High Falls Tree Service

You never know what you are going to get when you call for a contracting service. The best you can do is get recommendations. You can read the reviews on Unilocal or Google. That was the case for my call for tree service. I read reviews and called a couple of companies. Some of them never returned my calls. High Falls Tree Service returned my call promptly and the work was amazing. We had a 60−70ft pine dying in our front yard. They came out to remove it and said it would take two hours. Not only were they done in less than two, they cleaned up all the debris and chips in our driveway, my neighbors driveway, the street in front of the house and even our little front porch. They were fast efficient and worked beautifully as a team. If you need tree guys call for them.

High Falls Tree Service came into my periphery due to the incompetence of another tree contractor. The initial dealings were a bit hairy, but ultimately High Falls did a good job.
They were contracted to remove four mammoth poplar trees that bordered my property line. Naturally I informed our neighbors that the trees would be removed. Initially our project was met with resistance, as Mrs. D had an established shade garden that was sure to be compromised by the tree removal. However, Mr. D was ecstatic with our news. He was sick of cleaning up the endless broken twigs and leaves that the trees shed — constantly. They spoke at length with the contractor and agreed to allow accessibility to their driveway and lawn.
Then contractor number one backed out. (You can read about the whole affair under my review of Ted Hosmer Lawn & Landscape). They voided their contract and had us deal directly with the subcontractor, High Falls Tree Service. We were none too pleased. Mr. and Mrs. D were livid! They took it as a personal insult and refused to grant permission to their property unless they personally met with Erik of High Falls Tree Services.
Erik was kind enough to come out and spend a significant amount of time explaining the procedure and answering copious questions. I assured Erik that since the D’s were going to be most inconvenienced it was acceptable to me that he communicate with them and gave them permission to scheduling — or any other decisions — as long as it did not adversely impact my bill.
Due to the freakish weather we experienced, scheduling of the tree removal became a bit wonky. Again, we were not pleased, but trusted High Falls would eventually get it done. Mr. and Mrs. D started calling and emailing Erik demanding answers. I kind of felt sorry for the guy, but figured the more they pester him, the sooner he’d get the job done. Furthermore, it was one less thing I’d have to worry about, since they were on the case.
During the two days of work, Mr. D was outside «supervising» nearly the entire time: making certain that our properties were well-​protected and fairly clean after completion.
We chose not to get the stumps ground because it would impact the gardens too much. Mr. D was not pleased at the trunk cuttings (not flush enough to the soil), so Erik told him he would return and cut them shorter. From an objective viewpoint, they were perfectly acceptable as is.
Ultimately, the D’s were pleased with the job. He said Erik and his crew were professional and met his expectations. I would definitely hire High Falls Tree Service again, but more importantly, so would Mr. and Mrs. D!