Le Va Salon

I received a gift certificate for a mani/​pedi so called during regularly scheduled hours to make an appointment. However, the phone rang about 10 times with no one answering and no voicemail. I called again half an hour later with the same result. That’s frustrating because I finally had time today. Not sure I’d recommend «dropping in» if their hours aren’t predictable.

As far as strictly nail places, I’ve been to in Brighton, this one has been the best. They take their time, and really give a through pedicure. Most times at other places I’ve been rushed out and my poor feet are still a mess:-) No complaints:-)

Okay, are you kidding? Unfriendly staff — really tried to get the most out of a pedicure. Wanted to polish OVER my old polish and insisted my toes didn’t need filing or cutting. She was very rude when instructing me what to do when. Ah, the search continues for a decent nail place.

3.5. I stopped in here one night after work desperately needing a manicure and my usual place was closed. I’ve passed by Le Va several times, so I thought I’d check it out. They were empty when I walked in around 5:30pm on a Wednesday, but they were super friendly and had a great selection of gel polishes to choose from.
The salon is expansive, with at least ten manicure stations in the front and six to eight pedicure stations in the back. The salon was very clean and quiet.
The nail tech was very personable and chatty with me, although I struggled a bit to understand her at times. One thing I didn’t love was that she kept saying to me if I really liked her work I should come back and be her regular. Well, obviously, but it made me a little uncomfortable. I understand that she needs to sell herself, but I think saying that once would have been sufficient.
Her technique was good — I did think she could have left my nails under the light for a bit longer — I could see some of the polish coming off as se wiped them down at the last step. It looked like the polish was «bleeding», but it’s now day 3, and they actually look better than they did the first day! So that’s a good sign.
They, like many other nail salons of their kind, do not allow tips on credit/​debit cards and offer a discount for paying in cash. Unfortunately I only had a few dollars in cash, so I had to pay credit. I was expecting in the $ 25-​$ 30 range like my usual place, so I was a bit taken aback at the $ 37 price tag. It’s not outrageous, but I can’t justify coming back here when I can pay $ 25 for the same quality at a place just down the street. If you don’t mind the price tag, the quality is good and the staff are super nice!

I consistently have been going here to get my eyebrows waxed. They usually do a good job with a fair price ($ 10), even though they raised it. Staff is not overly friendly, but friendly enough. However, I went yesterday to get my eyebrow wax and am left with a serious burn right above my eyelids. The wax was much too hot, and the next day I have a scaly red burn strip under each brow. I am very disappointed and in pain. I considered going back in to show them, but unfortunately I got a wax last minute before leaving town. This is the first problem I’ve had, but please be careful.

Overpriced and lazy. My husband never had a manicure and we were visiting the area. The place looked clean so we each got a mani $ 15 each. I had to ask twice to have my old clear polish removed! She insisted it was ok to leave it on. The polish was old she had to apply 3 coats to get coverage. The woman who did my hubby’s nails clipped his nails and used an Emory board. She did not even buff n shine them. They were lazy. I cannot imagine going there again or why they get any positive reviews. In Florida u get much better service for 2 – 3 dollars less

I went to Le Va to have a pretty bad fill repaired. Since the original was done out of town this was the best option. When the nail tech Tracy removed the polish there was fungus on one of may nails. She worked gently and diligently to get the acrylic off and remove the fungus. It was quite painful but she handled it perfectly plus fixed the rest of the bad manicure. I walked out feeling taken care of and will definitely return to Le Va.

I’m not sure how this place is getting so many good reviews. I just want to start by saying that this was not my first choice, I tried calling two other places for a walk in on a Wednesday afternoon, and this was the only place open. That is the one and only good thing I have to say about my experience.
To start with, I don’t think anyone smiled the entire time I was there — about an hour and a half. My esthetician was completely anti-​social. She hardly spoke to me except when asked a direct question, and that was it. For the whole time. My chair was broken and the seat was pushed too far out from the base, so I was sitting in a crack the whole time.
When I asked if they were going to remove the dead skin from my feet, she told me it was an extra $ 10! That is crazy. It’s a given at every other salon I’ve ever been to.
The polish on my nails is streaky and has air bubbles trapped in it, and she cut through a layer of skin with the corner of her buffer on both of my thumbs, so now they both sting.
Honestly, it looks almost like I did this at home. So, if you want mediocre service, this is the place for you. Otherwise, save your money and go elsewhere.

No complaints. Came here with a gf for pedicures and the experience was great. They did a great job with the feet, the calf massage, never once made me flinch (that has happened before at salons) and were courteous and welcoming. The price was not bad either. I would definitely recommend this place for a well done pedicure!

Do not purchase gift certificates from this business. They expire in 12 months which is illegal in New York. When requested to extend, management made a scene and created an embarrassing situation for my guest and I, as well as every patron in the facility!

Tried this place last week and am delighted to say that I have found my new favorite nail place! I called and made an appointment though they take walk-​ins as well. They had plenty of manicure and pedicure stations. I arrived for a 12 o’clock appt a lil early but only had to wait a few minutes before I was seated for my manicure. I liked the fact that she pushed back my cuticles and cut the skin around my nails as well. I have found that other places I have been to do not do this leaving me feeling like I haven’t even been to the nail salon. I brought my own color to use, though they did have a pretty good selection of OPI colors to choose from. They were quick and come to find out the manicure with color was only $ 15. They did ask me to pay before she put on my color, however I definitely didn’t mind as this saved me trying to fish my wallet out of my purse with semi-​wet nails after. Overall, fantastic for the price! I will be returning, and with friends in the future.

I was up in Rochester for a friend’s June wedding and a few of us bridesmaids wanted to get mani/​pedis as a treat for the big weekend. We met up the morning of the wedding and drove around the neighborhood of the event. I’ve never had any problem just walking in for a mani/​pedi before, so I figured we could easily find a place that could fit the three of us in.
Turns out, it’s not as easy as I thought it was to get a walk-​in on a Saturday morning in Rochester during prime wedding season. After trying three places and receiving either a flat-​out no or a notice of a long wait, we came across Le Va Salon. They were busy, but they had a full staff and lots of chairs. They fit us in without the bat of an eye. We even got to sit next to each other, which I was not expecting as a three-​person walk-​in.
The staff was extremely nice and professional. We got a spa-​quality foot-​massage pedi for the price of the standard dip and paint that I’ve gotten elsewhere. (There was even a cash discount, which we all took advantage of.) One of my friends had never had her nails done before and the staff was kind and understanding of her confusion about the whole procedure. I know nail salon technicians can be gruff and rude with such customers, but the staff at Le Va guided her with a smile at every step. We were in and out in no time, with beautiful nails and relaxed muscles, just what we needed to ease the tension of an always stressful event weekend. Thanks, Le Va!