Pomp’s Tire Service

I had to call these guys for a roadside service on a semi and couldn’t have a worst experience. Beware they are really expensive. I paid a lot more than they quoted over the phone and there were no other additional issues with my truck. They had me rolling within just over an hour but charged me for 3 hrs. which came out to over $ 400 plus the price of the tire which was also inflated. I was only about 15 minutes away from the shop. I don’t mind paying for the service but I hate getting ripped off. I didn’t know until couple days later what the actual amount was because they preauthorize your credit card in order to come out to you and charge it the next day when the office opens. I did call them hoping that they’ll adjust the invoice (1.5 hrs instead of 3) but they told me «it is what it is» and they’re customer service was non existent. If you do have a choice use somebody else or you will surely get overcharged. I’m done with Pomps and that shop in particular.

These guys do a great job and give great customer service! I emailed with the store manager, Mike to figure out the best course of action to get my RV tires looked at and he was super helpful.
The next morning, I dropped it off with Kevin, the service manager, and he called me mid-​morning to tell me exactly what they found and what I needed. I picked it up and was back on the road by noon.
Very friendly! Will definitely do business with them again.