Tops Friendly Markets

If you have never been here before and plan to do (at least attempt to do) most of grocery shopping then be prepared to go down almost every isle as the layout is not intuitive, with things like the dairy and frozen items as far from the entrance exit as possible.
The produce section is a bit on the small size, while the boxed and processed foods are more abundant and dominate.
Like all groceries getting the best buy for your money can be tricky, as the pricing can be variable week to week, which I find annoying generally. I get price variations for seasonal items, like fruits, but not for cereal or soda. If you’re a coupon and ad price checker who plans shopping longer term and buys by sales, then you’ll likely do better here than those who don’t, as Tops appears to have a price marketing strategy that trumps broader selection or consistent prices.
It is certainly better than any convenience store.

Like many others, I come to Tops for a cheaper alternative to Wegmans. I usually have a great experience at every other Tops but this location in particular is just disgusting. The produce all looked very old, my cucumbers rotted within a week and they didn’t have ANY cilantro!

I really like all the changes that are going on at TOPs. The store looks a lot less clinical/​sterile and much «warmer».
Every time I go there I have not only seen a change in the staff but the customers, everyone walks with their heads held up a little higher.
I really hope that the future holds good things for this store because I can really see a great effort from their headquarters.

I don’t come to tops often because I prefer Wegmans. I feel that they are expensive and I don’t care for their brand of items. They do carry some items that Wegmans doesn’t carry.
I feel like the store is dirty. Cleaning the floors is something so simple that can make such a huge change in a store.
If I need something Wegmans does have or if it is the only close grocery store I will come back but I don’t come here often for a reason.

Tops gets a lot of abuse in the Rochester market. If you have a teenager living in your house you’ve probably heard them sing «Tops never Mops, look at their floors…» Having said that, if Wegmans wasn’t around we’d probably survive.
I go to Tops to find products that Wegmans doesn’t sell. Which, surprisingly, adds up to a lot of items. Wegmans likes to sell items that it brands. That means no Entemann’s cakes or other commercially baked goods. That alone makes Tops a worthy stop on your shopping excursion.
The Panorama Tops is still going strong after all these years. Not the fanciest store, but it will do.

For MOST of this store, they have a fairly decent collection of stuff, albiet kinda haphazardly located. Prices are good, but BEWARE of the fish department.
My partner went on Saturday to get some salmon. They were out, so he asked the fish-​mongrette behind the counter. She said that she’d sold 50 lbs since yesterday, and the only salmon left was the marinated salmon. My partner looked at it, and asked how long it had been marinating. «I made it fresh on Wednesday», she said. Seriously. They are selling 3-​day-​old fish. That ALONE is enough to keep either of us from patronizing them again!
Do NOT trust their fish to be fresh, or even safe!