Howard’s Automotive

I called this place at 8 AM, told them what was wrong with my car, asked if they could fix it that day & was told that they could. I dropped my car off at 9:30 AM & was told that they would call me when it was ready. I left it it there all day, but started wondering why I hadn’t heard anything around 5, knowing that they closed at 6. I called at 5:30 & was told that they hadn’t had a chance to get to it. When I told them I called before I came & was assured that it could be done that day, I was just told that they they were busy & didn’t have a chance to get to it, no apology or anything. I understand that things happen, but it would have been more professional & simply courteous to call me & let me know that they couldn’t get to my car. This place does not respect the time of their customers & I will not be returning.