Allen Heating And Cooling

I received a call form a tenant at 9am one very cold morning telling me the the fire department just left. Due to a burning smell in the furnace .
Allen H and C was able to get out, within an hour and a half ‚
It was determined that the old furnace had lived it’s useful existence and would need to be replaced, I could not be there the next day for them to in stall the furnace, Jeff went out of his way to meet me in the evening, during a snow /​ice storm, to sine the paper work and get a key to the house, they got their the next day and removed the old one installed a new one. Did a very neat job and we’re done by 10:30 am, I was very happy with the service they provided, and will definitely use them in the future.

Our ten-​year-​old air conditioning unit seemed to run fine, but the air coming out of the vents just didn’t feel as cool as it should. I suspected we needed coolant added. Of course heat indexes of 98 and 102 are expected within the next day or two and we were expecting out-​of-​town company. I called Allen Heating and Air on the recommendation of my mother-​in-​law. They arrived at our house about an hour after my call! Sure enough, the unit was leaking coolant. They fixed the problem and were out of the house in around 30 minutes. The techs were very nice, polite and professional. I thought the prices were a little high, $ 347.00, but I was happy they got the job done before the hot weather really hit. Allen does offer a Service Club Membership for $ 189.00 annually, which includes furnace and AC tune-​ups, 10% off repairs and services, no overtime charges, etc. That is probably a good way to go. Overall, I am happy with them, but I probably could have found someone to do the same job for a lot less.