Spee-Dee Transportation

Have had all good experiences with Spee Dee. Always on time and always professional. Great drivers. Highly recommend.

The drivers are nice but the call center people are rude!

My experience with transportation services is international. I have traveled with many transportation services many times in my life. Taxis, trains, limos, car servcies, mono rails, etc.
If you are visiting Rockford, IL or live here and need a ride somewhere. My personal advice after using this local taxi service/​also a courier service, would be to find a national, established car service or at best, rent a limo or as reported by local news stations, for New Years Eve travel, if you are in a bind, call the police for a ride if you need one.
My experience with Spee-​Dee Transportation/​Taxi:
No driver I.D. posted
No receipts
No credit card machine or cell phone square app
My wait time was an hour for the taxi to pick me up and the driver informed me this is standard on any given day even if you call ahead.
As of Dec 2^th 2013, they Require a valid driver’s license to be able to use your credit card.
Also as of this date, they will NOT take payment over the phone. Not from your family, employer, you have to have payment ready in the taxi with i.d. or you will be sent to jail. Bottom line.
I make online payments very often and never asked to hand my account numbers to a stranger written on a piece of paper or notepad to be given to a dispatcher or supervisor/​owner and I highly don’t recommend anyone to give their personal identification written and handed off, unprofessionaly and insecurely in this manner.
In the future I will only use established, well known taxi services if needed.