Starbucks

I like this place. But I try to avoid Sunday morning time because it is too busy and the service is not good during that time.

My favorite starbucks! Personal service; come in a few times and they know you by name. Order with the app and it’s sitting there waiting for you. It’s kind of like having a coffee and muffin with a bunch of friends! Special shout out to the baristas! Thanks!

I’ve been to this location before and had a really great experience. My experience yesterday was disappointing. I was purchasing the Illinois Starbucks cup at this location. I only found one and I decided to purchase it. I noticed it was a bit sticky, but didn’t think much about it. However after being at another location where the cashier went out of his way to get me a cup that wasn’t their display cup, I think I was a bit disappointed that the cashier at this location didn’t also do that. However, I’m not really letting that experience affect my review.
I was just disappointed in the service and the coffee. The cashier wasn’t very friendly. He didn’t notice me standing there until another employee said «hi» to me. He quickly made my coffee and I headed out the door. I was very disappointed to discover that my coffee was barely warm when I took a sip. I was nearing the end of a roadtrip and didn’t have the patience to go back in and have them make a better one. I’ve been to a lot of Starbucks all over the country and I think this was possible the only time I’ve ever received coffee that cool before.

Convenient yes but this is by far the SLOWEST starbucks I have ever been to. The up side is that the staff is friendly but they are just sooo slow

This is comparably the best Starbucks in Rockford along with the one at the intersection of Bell School/​E State St. The staff has changed recently and there are some very poor quality workers there now. Lincoln from this location is always so outgoing and friendly. Hopefully the new workers realize they aren’t fit for the job sooner than later.

Best thing next to Seattle’s best coffee… I’m glad there is a drive threw… Girls were nice so I’ll keep coming back to do good deeds … Never know how many cars I’ll buy coffee for next your behind me. !!! Have a good day… GO SEAHAWKS

I enjoy going here and trying new coffee. One thing that lacks is cleanliness. I never see anyone sweeping and the trash is always full. I am finding that most of the ppl aren’t too friendly!

As many have pointed out, this was the best Starbucks in town 6 months ago. The staff was friendly, very efficient and the entire place felt like a neighborhood coffee shop. Exactly what Howard Shultz intended. Now after their remodel they are less focused on the customer in the store, much less efficient and sadly much less personal. The redesign of the workspace is tight, limiting workflow and focused almost entirely on churning drive through orders. I’ll still go here, the manager is great, but now my must have neighborhood coffee experience, is more like a fast food impersonal experience that shows a trade off for drive through orders at the expense of loyal customers who, for the past 5 yrs, have parked, walked in and enjoyed a better than average café experience.

I enjoy working from this Starbucks. They have a clean and large space and their staff is extremely well trained.
However, being next to rock valley college provides for large packs of 18 – 20 year old groups at random points in the day. It’s distracting while trying to work and having to stop to listen to a story about how the teacher reprimanded a fellow student because of selling drugs and wondering why their tuition money doesn’t allow them to waive this one mistake.

This is the best Starbucks in town because they have the best staff in town. They’re friendly and efficient. The place is always immaculately clean. Going here is always more than just going for coffee-it’s a social experience where the conversation is just as important as the espresso.

This is my favorite Starbucks in Rockford. The staff is great, they can always help me out when I don’t know exactly what I want. I love the setup of this Starbucks also. The outside area is awesome and it has a decent view while you relax with your caffeine.

This is my «go-​to» Starbucks in Rockford. Very friendly staff, and a comfortable, relaxed environment where people can lounge and read, study, or chat with friends. Would definitely recommend this place for a nice relaxing cup of coffee.

Pretty Starbucks! Great staff, great coffee. :)

I normally make my own coffee, but sometimes I want something a little different. I think Starbucks is a little proud of their coffee, especially for the prices they charge. However, ever fall I do love their Pumpkin Spice coffee and year round I love the caramel macchiato.

My favorite Starbucks in Rockford. It’s really awkward being the only customer in a café while baristas gossip and giggle. I feel like I’m being watched. Luckily, there’s enough traffic in here so that I can swim into my textbooks and disappear for an hour or so, but not enough to get too loud. I’ll have my Venti Sweetened Black Iced Tea — no water here over any other Starbucks any day.

I’ve come to expect good coffee from here. The store cleanness & service of staff here is awesome; I’d prefer this branch over others in town.