LA Fitness

This place is the worst! I don’t know how longer it will be here. it is currently vey hot and humid in here gotta be a tad less than 80 °F. They cut corners because they are sucking wind. «Signature»?, yeah has notoriety and on crack!
Can’t do zero, or less than zero. Waste of real estate!

For the price this is a hard gym to beat. It is my least favorite gym out of Gold’s and WSC, but they have the best price for the gym. The gym is pretty big and not to hard to get the equipment you want. You do not have to wait too long for the equipment. The gym is not overly packed even during the busiest times. The equipment is in good condition but just ok. I just never felt that comfortable using the equipment over here. The bathroom, changing area, and showers were dirty and could have been cleaned more often. That is my biggest complaint about this gym. The termination process was flawless and quick. I have heard horror stories about never being able to terminate your gym membership but LA fitness made it easy when we moved. I did not take any classes. If I were to move back, I would join this gym again. I liked having access to any LA fitness gym in the country. The gym had all the weight equipment you could want. They could order more functional training equipment like TRX systems and boxes for box jumps.

Very impressed with the Staff. The GM, (Rodney) was extremely helpful! Knowledgeable of all the products and specials. I felt very comfortable expressing my fitness goals. The Club was clean, friendly, affordable and convenient! It’s a keeper!

Pros: I joined this place soon after it first opened. I bought a 3-​year membership as it was a very good deal. It was good at the beginning. Clean, upscale. i joined mostly for the pool. The women’s locker room was clean and had lots of amenities in it, and the sauna was clean too. Towels were for the taking. i usually had my own (divided) lane in the pool; important for a swimmer not to have her rhythm broken. (Imagine sharing a treadmill??)
(Hint: use an informal reservation system for the pool the way Sport and Health does. You get the lane for 30 minutes all to yourself. No fighting for space, no slow/​fast in the same lane, no one swimming up over you. If no one is waiting when your 30 minutes is up, you can get the lane for another 30 minutes. The YMCA has a similar 60-​minute max on treadmills. No arguments ensue because no one is hogging the machine.)
Cons: However, The workout area with the treadmills was always too warm, and only a few channels available on the tv. The group exercise instructors were below par; i doubt any of the instructors had a degree in kinesiology… So i stuck mostly to the pool. The 2-​hour parking was not enough for someone who wants to swim laps for an hour, needing to change, use sauna, shower, change again… I always had my mind on the clock and could not just relax. AlsoIt was hard to get someones’ attention at the desk — never saw the same person twice so they never learned your name.
And then the biggie: LA Fitness bought out Bally’s. It all went to heck. The gym population doubled overnight. Dirty locker rooms and showers. Overcrowded everywhere including the pool. Reduced towel service. Amenities were no longer available from the locker rooms. Thefts started being reported. One year into my membership i stopped going.
I have met several folks who had exactly the same experience. We all said in unison «They Bought Ballys!» We all ended up going to other gyms.

No customer service, you’re on your own unless you’re paying for coaching. Towels have the fresh dryer smell, but are not clean.
They are most interested in signing new members and have little interested in ensuring existing customers are proactively treated well.
Aerobic equipment frequently are out of service for days.

I’m giving this place one star because I want to see improvements. The place is dirty, some equipment is always broken. TV on treadmill and other cardio has terrible reception. Pedals on bikes are messed up.
Now the club is closed to some sort of water leak or flood. I can imagine the mold that it’s going to accumulate. Also, they did not communicate about unplanned closure, could have sent an email and save me a trip.
The only reason we go here is because of Kids Klub. Yea with a K.
They need to terminate GM and get someone who cares or can get things done. Maybe it’s not a GM but a corporate mandate to do more with less. Well you see the result.

The gym is dirty. The locker rooms are humid to the point of being disgusting, and there’s often grime and dustballs floating around throughout the gym.
The management is apathetic and sometimes rude. It’s hit or miss whether you’ll be greeted when you walk through the door. For months the group workout room has had only two sets of weights heavier than 5 pounds; multiple members and instructors have complained to the desk but nothing gets done. Apparently it’s because people working out on their own take them and don’t re-​rack, but that means the staff either needs to re-​rack them more often or they need to buy more weights. As is, no action has been taken, which leads me to believe they just don’t care.
Oh, and the wireless signal is nonexistent.

WHAT HAPPENED TO THE TREATMENT/​FITNESS TABLES???
I have been a member of this gym for years and it has been on a steady decline. Most recently, the two treatment tables disappeared!!! My physical therapist advised me to use them. Many others used them, too. One day last week, they just weren’t there anymore! The management had no satisfactory explanation. LA Fitness should replace them immediately. Maybe they could improve their image by doing so.

Horrible gym, pool and staff! This gym and their pool is a nightmare!!! Be careful! You wanna see a signature fitness LA fitness club? See the pictures I got.
Wireless: never works! Also it’s a blind spot down there! You don’t have 3G or any other network!
Towels: dirty! I always find some brownish stains on them!
Staff: terrible! The managers sitting in front are just a few sales person which you gonna see their actual face right after you signed up! I don’t expect smile from anyone! I just expect them not giving me a look every single time I go there!
Pool: Water/​wastewater started leaking from ceiling 1.5 months ago and nobody cares about it! I personally dont swim in that water! The pool manager told me she will close the pool if it was up to her, LA fitness pushed her to keep the pool open! Seriously ?? People swim in that water everyday and it can cause health issues!!! There is also an air quality issue with pool/​spa that even lifeguard has to leave the pool every half an hour or so!
Spa: Nasty Sauna room! Pretty old! No steam room!
Lockers Room: always nasty! Towels everywhere on floor. It’s obvious that even employees don’t care about anything here!
Price: you have to pay something more than $ 50 a month considering the down payment when you start you signing up! It’s way more expensive since it’s called a signature club! Trust me there is no difference between this and other LA fitness clubs I have been to!
Shampoos/​lotion/​conditioner: LOL! They say they offer it in signature clubs! OKAY! The lowest quality I have ever seen in my life!
Crowd: I have seen a few reviews about gym being not crowded! That’s funny! I have been to this gym many times and each single time it was crowded!
DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE! ITS A TOTAL WASTE OF MONEY!

I usually go to the regular LA fitness at rio, and honestly there is no diff. Except of the price and towel service. Its good to come here during peak time cause the gym aint as packed. But overall I dont see a big difference!

This is a large two-​level gym with covered parking. The equipment is generally in good shape. The group fitness area is a somewhat smaller than other area LA Fitnesses, but it makes up for it by having a better selection of dumbbells. The instructors for the group classes are top notch.

Parking here is horrible. Go over two hours? Pay 6 dollars, seriously! Staff is nice there are towels and the Wi-​Fi SOMETIMES works. The Wi-​Fi is needed because it’s in the basement and you don’t get any signal.

I’ve been going to the gym a couple years and usually go early in the morning or later in the evening. While it is larger than the golds I used to belong to, there are a few pro’s/cons to it as well
Pro’s– large weight room area, lots of free weights and machines, towel service, accessibility
Con’s– front desk staff constantly on their phones, terrible wi-​fi reception, some rude associates
Working as a manager of a gym in college with a pool, lifeguards were never allowed to have phones on the deck or leave the deck if there was anyone in the pool, those were grounds for termination no questions asked.
There was an instance where a towel I was using had some unusual stains on it (possibly blood or make up) I asked if the gym had hazard bags and was given a very rude and stern no and said to throw it in the bin (I threw it in the trash outside).
Overall, not the worst but the small things make a huge difference. I’ve been in there at 7 and no towels were available which is unacceptable. The gym also has a lot of ways to grow their customer base through the area and apartment complexes through referral or b2c programs.

You think your gym has sleazy sales tactics? My gym repeatedly calls my emergency contact (which lives in another state) to try to sell gym memberships. After repeatedly asking them to stop calling, I ultimately had to remove all phone numbers affiliated with my membership in order to get them to stop. Sounds like a recipe for a law suit, if something were to happen.

Pros
Very spacious, lots of weight machines and cardio equipment. They have a full court basketball court! They have a saunas, pool and nice hot tub. There are classes. Tiny personal lockers for keys, phone etc in gym area. Towels are provided.
Cons
This is supposed to be a signature location. Supposedly the best of the best of LA fitness.
1– SIgns of bad management. A lot of malfunction. Something’s always broken down, and it takes them weeks to get it fixed. Elevator was down for weeks… hot tub was down for weeks… swimsuit dryer in mens locker room has broken down at least 5 times (maybe replace it already??)… one time there was a gas leak and the entire place was shut down.
2– no cell phone signal here, and WiFi is available but sketchy at best. Why management doesn’t add WiFi boosters so the entire gym is well covered makes no sense, esp in a basement gym which gets no phone signal.
3– place not always cleaned well. Mounds of dust/​dirt balls constantly noticed in the basketball court corners. Same dirtball will be there days later.
4– free weights are never re-​racked, they’re all over the place

A gym is always what you’re looking to get out of it so please read below. To be up front with my bias I usually drift towards smaller gyms
Pros:
–high end equipment: all weights machines and pulley handles etc. everything you could want
–high end amenities: locker rooms beautiful, nice cardio area, sitting areas throughout, nutrition bar, sauna, pool, basketball courts, classes included
–towels provided: small and full size
–personable staff
Cons:
–price: $ 180 down for initiation and last month, then $ 45/​month w no college discount. Ouch! Be careful, paying for the last month up front is how they get you to stay
–no natural light: below ground level
–gym layout: never seen such an odd space, you walk thru the garage in the door, down two floors to the front desk, then across the entire gym and through the pool to get to the locker rooms. No way to describe it without seeing it — I guess they did what they could with the space but never used locker rooms due to their location
–equipment is consistently not reracked: not entirely staff’s fault seemed to be member mentality not to rerack but business should be able to compensate. Asked staff one Sunday to rerack after picking up a dozen or so items and he didn’t even place in correct dumbbell locations let alone put everything away (tells you how much must have been left out)
–member gym etiquette: once per workout I would go to switch weights leaving water bottle & towel marking bench and then promptly return to find someone on it
–amount of members: it’s a corporate gym but the facility is large too
–parking is limited to 2 hrs then it is $ 6 after
No experience with the pool, sauna, personal training but they did look nice

I went to the locker room @ this la fitness & i saw naked men, towels on the floor & some non caucasion teenagers speaking in loud voices! And sometimes i would hear people not speaking English! Soooo ghetto!!! I also had to ask for a towel at the front desk because they were all out of them on the shelf at the moment! I would rather pay $ 800 dollars a month & workout at Orb fitness in Chevy Chase than deal with this awful environment. Oh & ALSO, the gym is underground! Who can exercise when you feel like you are in a basement? I like to work out on open air roof tops with views of the Potomac River while listening to Mozart. If i could give this place negative stars i would!

The Rockville Signature Club pool is cleaner and better kept that the regular clubs. There is something wrong with the air filtration system in the pool and several times I have ended up choking on it — the lifeguard was kind enough to tell me that they are told to leave the pool area every half hour or so because the air quality is poor and they don’t want them to get sick. That says it all.
The locker rooms are not cleaned on weekends — towels left on the floors — people cut their hair and it sits in the shower drains, sauna is fine, the hot tub I am not going in ever. Plus is they have towel service, lotion and shampoo — is it worth the extra? At least the smell from the men’s locker room does not end up in the pool as it does in Silver Spring.

The staff there is awesome and the amenities are great!

This club is not worth the money you pay. The only difference between the signature and regular club is they give you some towels. The staff are very rude. The bathrooms are dirty specially on the weekends. The parking is limited. It just not worth it.

L