Neiman Marcus Last Call Studio

You can find some decent deals here if you have a bit of time on your hands to look. I like this store. The customer service is okay. Not the best but not bad either. This store has nice things but they look like things made for the discount store and not the high end main Neiman Marcus store. I will go back.

Rude salesman!

I’m a regular costumer at the Rockville store. I went to do an exchange and I had the tag and receipt, the Manager Mr Bola Kojure refused to take it back accusing me to try to exchange an used item, how could you embarrass a costumer like that!!!
Horrible costumer service !!!

Complete cr**. Zero selection compared to rack. Go here if you want to over pay for the junk you can get at tjmax

The worst store in the world. I bought a living social for a gift card only valid online. I bought two pairs of shoes totaling 135, used my $ 50 gift card, and paid 85 on my credit card. Well, I didn’t like the shoes and went to return them today. They have me back what I paid on my card, and when I inquired about the gift card I had used, they told me they could only scan my order and give me what I paid on the card and I would have to call customer service for the rest. Uhmmm… ok… so I stayed in the store and called customer service, she kept trying to tell me I used some discounts but got everything I paid back. I asked her if I could speak with a manager because clearly, I wasn’t getting through her thick head. After 5 minutes of her putting me on hold, she came back and told me that she couldn’t refund me the gift card, but that if I made another purchase there, they would give me $ 50 off. To which I replied, what makes you think I would every want to shop here again after this fiasco? And then I repeated that I wanted to speak with a manager. Well, she put me on hold once again, and when the manager came on, she just reiterated that the gift card I purchased was non-​refundable because they didn’t actually receive any funds from me for it. Say what? You didn’t work it out with Living Social where people would purchase a gift card for your store and you didn’t see any of the proceeds that Living Social received from the sale? Bullshit. They told me I would have to speak with Living Social. ok, fine, Last Call, I will never, step foot in your store again. This is how you scam your customers, I see. I am absolutely LIVID.

I love this place. They are always running promos (30% everything, 35% everything, etc) so you should never purchase anything unless there’s a deal going on.
I always come here to pick up Vince sweaters. They are truly the nicest sweaters but at $ 250 a pop, I can’t justify them at full price. At Last Call, I can always get them for about 60% off retail… still expensive but definitely worth the investment.
I took off 1 star because their jewelry and handbag departments have very limited stock.

This is a solid place to get clothing and what not. Not really my style but every once in a while they have good sales. Still pricey but sometimes there is something worth getting.

Love this place– always a great sale and fabulous designer brands. YAY fashion!!!

In regard to the Neiman Marcus in Chevy Chase, a portion of the staff are «discards»
who were terminated for «bad behavior» at other retail situations (not just for being
a few minutes late for work, either). The staff compensates for lack of knowledge and
selling skill by exuding an air of pretentious snobbery, (please, it’s not Julius Garfinckel’s circa 1970, when an ambassadors wife was assisting you). I telephoned
the store today to ask a simple question and was immediately angered when the person I was speaking with gave me the impression that she was «doing me a favor» by talking to me. This is so offensive to me, especially when I am far from «Trailer
Trash» and hate being treated as such. I grew up in Chevy Chase and Georgetown, my late father had been a significant speech writer for a U. S President… «Now I am
being pretentious», but it’s true… I just hate this phony snobbery from this sort. Why
can’t people treat others with a bit of kindness and respect…

Always great deals on designer duds. The purse section is severely lacking though!
I usually shop online with this store but when ever im in the area i cant stop the urge to stop in and see whats actually on the racks. Like always i was not disappointed by the clothing selection or the amount of jewelry… they also had a nice selection of ugly purses but i guess if i want the good stuff i have to get there at the start of a sale or as soon as merchandise is placed out on the floor.
this last visit was the first time i used the fitting rooms and the attendant was the nicest! making sure i was happy with the size and even celebrated a little with me when i was able to go a size down!
The store was neatly organized and brightly lit so you could see where everything was and not have to dig through the racks like you do in so many other discount stores. and the woman that checked me out was also super sweet and nice. she announced how much a saved on each item (40% off the discounted price!!) so it made me even more excited about my purchase!

I love Neiman Marcus.
This store is the Last Call Studio and its in a nice location. I shopped here just a couple of days ago. It was my 1^st time.
The store is kind of set up like a Filene’s Basement if you know what I mean. I HATE going through racks of clothing so this may not be the spot for me for the deep discount clothing that has to be shoveled through.
Price-​wise: There are some big discounts. Upon walking in I was greeted by a really savvy sales associate. She was nice and told me that everything in the store that day was a whopping 25% off already marked down prices! The AMEX started to do the Harlem Shake!
But as I looked around I really didn’t see anything that I loved! :(
I was super exited to see my size (I wear a size 2… before lunch) but selection wise nothing jumped out at me and said «take me home!».
In the shoe section I saw 3 pairs of shoes that I really wanted… NOT IN MY SIZE UNFORTUNATELY.
Moving right along to the handbag section… I saw 2 handbags I wanted but I debated with spending that price for them. I actually took a picture of the one that I really liked but I didn’t want to buy it because well, 1) there was just one left and it looked a little… tossed around a little and 2) I still thought the price tag was still a little too high even at 25% off. (I’ll post this pic).
I did buy a wallet from here. Its so cute and roomy and matches my Neiman Marcus handbag I purchased on-​line a while back. Its brown with gold hardware. Its a regular $ 125 wallet that was marked down to $ 80 PLUS 25% off the other day… That’s not bad.
What I am really excited about is: the friggin candles I scooped up! They were $ 29 and I got $ 7.25 off! The candles are AMAZING! They smell so good and come boxed individually and so cute. (I’ll post this pic).
All in all, they have some cute shoes, the French Connection stuff is tempting, and they’ve sold me on the housewares. I’m definitely going back for candles!
Oh, the associates are friendly. One took my info and said they’ll send my coupons in the mail. I pray!

Really no deals going on here. Ugly out of season sunglasses are pretty much the only thing I saw on a «great deal.»
I prefer Off Saks 5^th Avenue by a long shot. too bad theyre so far!

Ultimately, this is where gaudy/​bland clothes go to die after they bombed at the real NM. So, they pretend the price is discounted and pawn it off on the 2^nd tier customers a season or two out of fashion.
I stopped in here looking for a bargain price. What i came across were items that spoke louder than those wearing the clothes and «discounts» that werent really discounted.
For example, i bought a pair of shoes assuming it was a good deal. Later that night via internet, i discovered that NM had marked the shoes up 40% over MSRP only to «discount» them down to the everyday full price for Last Call. This was true for a few items.
I have no idea why anyone goes here when choices for quality clothes of any style are ubiquitous and less pricey than the faux-​discount of NM Last Call. My only conclusion is that this store is meant for those who cant afford to live large but want their small piece of the pie on a quasi-​budget. It it actually better merchandise? No, but you think it is because the price tag is higher.
I cant support the idea of this store, its merchandise, its pricing policy, or the frame of mind thats required to shop here.

Men’s department could use a lot of help. Good for the larger fellas, most of the normal sizes aren’t available. Good selection of cuff links, good selection of shoes, but not much in the way of anything else.
Women’s department looks jam-​packed! If you’re bargain hunting, stick with Nordstrom Rack, or visit both Nordstrom & Nieman locations.
I may go back, but honestly the lack of selection was fairly disappointing.

Weak — men’s section is small and offers few choices. Stick to the real deal or head over to Bloomingdales /​Macy’s if you have to. Not worth the trip.

I may have died and gone to shoe heaven. I bought my first pair or Tory Burch shoes here at a steal. Great organized store with great deals with coupons!

Ok what a random random location for a Neiman’s last call. But thank goodness they chose Rockville! The space is located in the old Tower Records so there is ample room for a large selection of shoes, clothing, jewelry and accessories! All of it is last call Neiman Marcus but I have to say that they store itself is beautiful and luxurious for a second call retailer. They have some really excellent deals and I walked out with quite a bit for very very little cash — and accomplishing that at Neiman’s is super hard! They had an ample selection of James Perse and Joie which I really love. Lots of jeans too for men & women. They always send out special coupons and look for their promos!
Tip: Don’t go to the real Neiman Marcus afterwards because everything you see will seem three times as expensive!

Got a flyer in the mail that this new NM Last Call Studio store was opening in Congressional Plaza on 11÷12÷10, so I had to check it out!
The store is located above the Container Store (in the old space that used to be Tower Records or some sort of music store… I forget), so it’s a big space.
The selection is varied, and you can spend lots of time browsing for your favorite brands from Neimans: clothes, accessories, etc. I hope that as time goes on, they keep it organized so it’s easy to find things by brand. I would love to see more housewares too! The amount of discount is very varied as well.
Overall, I really enjoy knowing there is a new «outlet» store near work to browse since Nordstrom Rack in Rockville/​Gaithersburg is a terrible mess made of very old and worn inventory! Also, I can pick up my groceries at Whole Foods after work there, or browse Ulta for fun. The convenient location is a huge selling point to me.
I really like it!
EDIT: Whole Foods moved further down Rockville Pike, dammit. Ok, fine. I still drop by now and then for fun, and always find something that is a good deal there.