The Container Store

Great service from the moment we walked in. First time we have been to The Container Store and within one minute we saw one thing on the list and an employee grabbed our stuff and put it in a cart for us in the most non-​pushy way and helped us find the next item on our list. Then, someone offered to help us take our measurements and put together potential setups for the Elfa shelving units — again, in the most non-​pushy way. Loved the service here. The selection is really awesome and I really don’t know what other people are talking about when it comes to the pricing. Yes, certain things are more expensive than, say, Wal-​Mart or Target, but I don’t think that’s the point of The Container Store. I think it’s about organization in a curated, beautiful way that expresses a person’s unique home personality, and they have tons of styles and brands to choose from. I love their selection of office supplies, entry way organizers, laundry baskets, and other odds and ends. Could definitely spend hours here (and did). I signed up for their store point card and I just got a 15% off coupon and I can’t wait to use it! Would highly recommend!

This store makes me want to organize my entire life. My goal is to get my house to resemble one of their displays (one day…) But my favorite part of this store is the endless array of gadgets and things that I didn’t know I needed.
During my last visit, I was looking for a device that I’d seen at the store before (but not in a long while). It’s essentially a skinny spatula that helps you get the last bit lip gloss from the corners of the tube. I called the store ahead of time to see if they had them in stock this time. It was just my luck that they did. I got my skinny spatula and was in and out of there in no time.
I appreciated them checking for me to make sure that they had it in stock.

Terrible customer service. No one wanted to work the register… so had to leave my lovely hamper and hangers behind.

The outside of the store leads you to think it’s bigger than it actually is. Still, there’s a satisfying array of storage and organization «accessories» that you’ll end up coveting.
True, you can find most of these same/​similar items elsewhere for cheaper, but they have stuff that I never even knew where I could get and every related thing here is conveniently placed in the same aisle. You come in wondering how you’re going to organize something but leave inspired with options you never even thought existed!
Customer Service here is lacking. After paying for all my expensive new storage, the cashier carelessly dropped (not packed or placed) my stuff into the shopping bag. I flinched at every loud thud and clank. She seemed completely oblivious of it and me, even when I repeatedly told her that I didn’t need the rest packed (after seeing her bag the first couple things and forcefully shove some stuff into one another!), she just kept on grabbing the stuff and throwing them against each other into the bag. For the supposedly decent wage they’re getting, it sure doesn’t seem to effect a higher or more considerate level of service.
I like the brand and the store, just not this particular one’s employees or at least their lack of training.

Watch the cashier during your transaction. My wife gave the cashier $ 52.20 for a $ 22.20 bill and the cashier gave us $ 28 back. After informing her of the mistake she denied it and said that we were wrong. Not in the mood to argue over $ 2 today. So yeah we left without the right amount of change. Next time I’ll consider using a credit card so I don’t feel slighted… shame on me for thinking customer service still exists.

So I had never ventured into the storage and organization mecca that is the Container Store until today, but I recently moved and realized I am a) extremely disorganized and b) somewhat of a hair/​beauty product hoarder and c) I needed help. I had perused TCS’s website a little before coming in, but it was far more daunting going into the actual store. However, the staff are extremely friendly and helpful. India was the associate who helped me today, and she was very knowledgeable and helped me narrow down what I needed to help me focus (I do have a tendency to want to accomplish too much at once). Today’s trip resulted in a few storage solutions for my master bathroom and closet, but I am sure there will be many more trips to come for the rest of my house.

If I have errands in the area, I always stop by this store. The selections are great. It is usually easy to find parking in the lot. The employees are friendly.

I am a Container Store lover at this point. This was my first visit and I could not have been any more impressed. The store is organized in a way that makes it easy to find what you’re looking for and makes it less overwhelming which it easily could be. I felt like I NEEDED everything in the store (I didn’t) and will have a very organized home once I’m done implementing all of my purchases!

My life always feels like it lacks organization when I enter this store. They literally have a way to organize EVERYTHING. The layout of the store was carefully planned, making it very easy to navigate and find what you need. I would definitely recommend stopping in and find ways to declutter your life, one container at a time!

I was recently at this store. It’s a bit pricey but has everything you can dream of. I bought a shelving system and the salesperson BOB was wonderful. He was able to customize my portable shelves perfectly. I didn’t know that they could cut the height of some poles for free in under an hour to any height. This was able to make my purchase exactly the height I needed. I will recommend this store if you have a unique need. They have what you need and are very friendly about helping you out.

‘Cause where else are you gonna find a decorative plate stand?
‘Cause where else are you gonna find a cellophane gift bag?
‘Cause where else are you gonna find an ketchup container?
‘Cause where else are you gonna find a glass box for your commemorative baseball?
‘Cause where else are you gonna find bubble wrap/​packing peanuts/​or various sizes of boxes?
‘Cause where else are you gonna find a wide selection of hampers?
‘Cause where else are you gonna find «Gift Wrap Wonderland» during the holidays?
‘Cause where else are you gonna find a trash can deodorizer pack?
‘Cause where else are you gonna find shelf liner
’Cause where else are you gonna find plastic shoe boxes, boot boxes, under-​bed boxes
You could probably find most of those things at Bed Bath & Beyond, but it’s better quality at Container Store.
Prices are a little high — but they also pay their workers very fair wages. Which is unique for a retailer like that.

I love their items and designs. When looking for that special niche piece, or how to store all your photos fashionably, this is the place. The next step up would be custom I guy. But you pay for the quality :)

Didn’t even much, but i’m definitely going back. The service was very very helpful. Things are a little expensive, but you pay for quality. They have pretty much anything you need container wise. I’m even going to go back to get some luggage which was a surprise that they even had that. Take my word for it. This place is a diamond in the the rough… well there isn’t any «rough» around but you know what I mean!

Container Store is hands down the very best place when it comes to home organization ideas and solutions! It may, albeit, come at a cost. But if quality and convenience is what you desire, served with one of the best customer service, then head on to the Container Store and you will not be disappointed!
As others have said, they have organization ideas and products that you never think off and just seeing the products you kinda need to have it pronto!
Watch your wallet coz things can get pricey soon!

I love this store!!! Anything that helps organize my life, in style, I’m there! I love that you can use your Bed Bath and Beyond coupons, as they are a sister store. I just lovvvvvvvve everything about the place! Prices are great, selections are plenty, customer service was great.
Take your time. Don’t get overwhelmed and focus. It can be overwhelming, a good overwhelming though. If you’re a organization freak like me, The Container Store is one step closer to heaven. Take your time and enjoy the experience.

This is one of my favorite store just not my favorite locations. I came here on a Friday afternoon to some more racks for my Elfa shelving system for my pantry. The store was so crowding. The lines were long. The parking lot was even worst. I will stick with the Virginia location to keep my sanity.

My all time favorite store. Friendly happy people works here.
Got some laundry bin, and some desk organizers that were on sale.
Anything and everything you need to stay organized.

Great stuff here (like a mini-​hammer to keep in the car in case you’re in an accident and can’t open the doors)!
Head to the back to look at the reduced priced items! Great finds!

They have everything from closet organizers to lunch bags. Huge selection of kitchen, bathroom, bedroom & office organizers. Super friendly & attentive staff. Prices can be steep though and you’ll likely get a better deal somewhere else. (e.g.
, Ikea, Homegoods, etc.)
It’s easy to spend an hour roaming around the store to check out all the cool gadgets! You’ll find anything & everything to help you get your stuff organized.
I came here recently and bought a great insulated lunch bag & salad container for under $ 20. Now I can brown-​bag it in style.

Now that we’re half way unpacked in our new house (yes, we moved in a year ago… your point?), we realized that we needed *organizational tools*.
Now, we realize that there was several routes that we could have gone. We could have gotten canvas baskets from Target for $ 9.99 each. Or we could have gone to Bed Bath and Beyond and gotten large plastic bins for $ 12.99 each.
But nope, that would have been too smart! If the government can run up a trillion dollar national debt, by all that is holy, we could too! So, we headed to Container Store… where we proceeded to buy canvas baskets for $ 15.99 and large plastic bins for $ 24.99.
Were these baskets and bins better then what we could have gotten at Target or BB&B? Nope… in fact, I think they are identical — made in the same factory and QA’d by the same Inspector 7.
OK. So it really wasn’t deliberate on our parts to spend more for the exact some products… for whatever reason, our brains had a total freeze and we couldn’t think of any other sane and inexpensive place to buy these items. Yes, we’re dumb, but at least we recognize this about ourselves.
Oh, and those overpriced baskets and bins? Yup… you guessed it, went unused for weeks and finally ended up in the basement with all the unpacked boxes. Organizing is hard work… we’ll get to it when we get around to unpacking the rest of our boxes. Maybe.