I had a recent, brief, but outstanding visit to Pats. I had read the small sample of positive reviews on Unilocal and decided to give them a shot at the rear brakes on my vehicle. When I dropped my car off, the gentleman at the counter was courteous, took my info, asked a few questions and I was on my way. A few hours later I got a call from Brian telling me he cleaned my brakes, knocked the rust off, and basically they were wearing well and I didn’t need to do anything! My car has 115000 miles on it and I was prepared to pay for new brakes. This news was surprising but very pleasing. It was nice to experience such great service and more so, honesty! While I didn’t have any real work done this time, Pats earned a customer for life! I plan on purchasing tires soon and will definitely be visiting them. I would also like to add that when I picked my vehicle up, the young man working was beyond pleasent and we had a 5 – 10 minute conversation, mostly about food. Just a nice ending to my experience.
Sherry S.
Rating des Ortes: 5 Rocky River, OH
I love this place, one of the last auto places that teats you like family. You get honest work at honest prices. Keep up the great work! Love ya guys! ;)
P W.
Rating des Ortes: 5 Cleveland, OH
I worked here a very long time ago. Those were the days. The days when labor on my car was free because I was an employee. I have had a lot of work done here. The mechanics are top notch and stand by their work. I recently got a wheel alignment and two front, factory rims unbent. All of this was done for around $ 90. This was awesome because I was fully prepared to spend around that amount per wheel. Pat’s is a full service station that is a reliable garage. Unfortunately, sometimes the work is expensive.