Glass With Class Window Cleaning

No show for appointment to give estimate of residential window cleaning… not a good sign for business.

BUYERS BEWARE! Nothing classy about it Glass with Class. First, they contract out for pressure washing. They wanted to charge more per window because I live in Guerneville and a $ 25 travel fee. The estimate was $ 269.00 for my 33 window panes. This is on the high side, but not outrageous. They had mixed reviews on Unilocal but I wanted to give them the benefit of the doubt. THEN, the had the nerve to quote me $ 2,000.00 for the house to be pressure washed. They said it was $ 45 per hour. I’m not sure how many guys they were going to send for my small home but it didn’t make any logical sense at all. I’ve had a beautiful first-​class job done on the house before for less than $ 300.00. The quote was just plain robbery and very insulting. I can’t believe they even had the nerve to give me the quote. Outrageous.

I’ve used this company for two years now. Last year, the owner came out and did a beautiful job for a very reasonable price. This year one of his employees came out and did just as wonderful a job. Very professional company, extremely friendly, good service and they do a great job. I had several screens replaced this year, which had been an eyesore for a long time. It didn’t cost much and the difference is amazing. My house looks like I have new windows!

Upon a recommendation I contacted this company. Spoke to David on the phone to get a price. He when round and round saying he could charge me by the pane or by the hour. He know where I lived and had been cleaning a similar home for years so a price seemed pretty easy. At the end of the conversation I realized I had no firm price?! I made an appt for an am time but had to change to afternoon which seemed ok with them. The appt. was between 1 and 3. Someone called from the office and told me the window cleaner was not going to be there until closer to 3. At 5 to 3 I had to leave but my husband was at home. He called me at 4 and said no one showed. I called the company and they said the employee had come and knocked on the door and no one answered. That is not possible as we have two small dogs and they will bark at the least noise. Also said he looked in the window and saw magazines on the floor. Wrong house. Why didn’t he call and check on the address? I told the office person I expected to be contacted by David as this was unacceptable. 2 days have passed and have not heard from the company. Is this anyway to run a business? I think not.

After making an appointment they were a no-​show. Called and spoke with a rude staff member who hung up on me. Horrible customer service. Stay away.

Not sure what the problem is with the new office people, but I have used them before and never again. They moved my appointment 4 times, finally I went with someone else. If i could give no star I would.

This is my sixth year using Glass with Class for interior and exterior window cleaning.
I keep returning as the service is great — appointment time promised is kept and the employees are friendly and work continuously to get the job done promptly. Ask for Keo if you do not already have a favorite employee.

The two gentlemen who just finished our windows were excellent. They were polite, clean and fast. Most importantly, they were extremely good at their craft.
We will definitely be seeing them in the future!

Excellent
Job was well done, prices were fair, and David (the owner) was a pleasure to do business with.
A+
Glass with Class indeed

I recently used the services of Glass with Class on our Cotati home. I was and am very pleased with the service I received. David Hurwitz is reliable (showed at the time he said he would), professional (he respected me, the safety of our children and our home) and is a perfectionist. David works so hard — which is why the company is Diamond Certified. Our windows look beautiful and our home has a lot more natural light then we did before.
The work is quality, reasonable and the service is excellent. I’ve been recommending this establishment to my family and friends.