Maniaci Insurance

I have been with two different firms in the last 30 years and I have used Maniaci Insurance Services for the entire time with both. They have been great. They go above and beyond to service our needs. I have had some difficult employee situations to take care of and Maniaci has helped in every case. They have always been responsive to any request — 30 years ago and today as well. The owner has not retired as far as I know. He takes great care to make sure he has the right employees to help him. They take time to research your insurance needs every year to make sure you have the best rates and plan for your business. With all the changing insurance plans that have happened in the past few years, I am amazed how they are able to keep on top of all the new laws and rules.
I have also referred individuals to him for their personal insurance needs. They have all thanked me for the referral because they have been happy with the service.

This company has rude owners and their employees are rather sluggish when it comes to helping with any sort of question you may have. They came to present new 2013 insurance rates to our company but failed to lock these rates down with the insurance company prior to doing so. When they tried to file our paperwork the insurance company refused to honor the rates because it had been many weeks since they initially negotiated. When they informed our company of the situation they refused to take any responsibility for their inability to complete the simple task we pay them to do. Instead, they were rude to our staff on the phone — as you could imagine, many of us had questions because the original plans submitted to us had changed. Erik, supposedly the son of the retired owner, now runs the business and exemplified unacceptable behavior to our staff. Brittany on the other hand tried to rectify the situation in a professional manner. I’d highly recommend NOT using Maniaci as your insurance broker.