Plum Grove Cleaners

Always do a good job with my clothes and at a reasonable price.

Apparently no same day service. Clothes weren’t ready when I arrived 20 minutes after the time I was quoted either. No big deal but then I discovered that all of my pants and jeans had creases when I *expressly* requested NO CREASES. $ 30 later I’ll be re-​ironing all my pants and I will not be returning to this establishment.

Don’t go here! I was promised our dry cleaning ready by Thursday so I come at 845am. The lady tells me, «you come back later» I try to explain that I need the items to go to work. She makes a huge huff, sighs and then goes to look for my items. 35 minutes later she shoves my items at me. I’d rather just avoid the rudeness next time and go elsewhere. New to the area and already turned off by the local cleaner

By the best dry cleaners in the suburbs, goes above and beyond to keep his customers happy, does great work at a honest price, even re hemd my clothes with no questions asked, remembers every customers pick up with out needing a bill, that’s great customer service

I came here as a first timer and they were very quick in processing my order. I was very pleased that they were able to get a stain out of a white cardigan after I attempted washing it myself a couple of times. Overall great pricing and quality, on time pick ups are a plus too!

AWESOME cleaners! I had waisted some interior paint on my favorite blue suit jacket. They got it out PERFECTLY, looks like it never even happened. Looks like I found me a new good cleaners!

This place is fantastic! I forgot to have my daughter’s dress cleaned after she wore it and it sat around for 6 months with a greasy mess all down the front. When I pulled the dress out for her to wear again I noticed the stain and panicked because she was the flower girl and the wedding was in 2 days! The owner was hesitant whether it would come out, but he did it! He had it cleaned beautifully and ready for me to pick up the next day. I’ve had several dresses cleaned here and they always do a great job at a reasonable price.

*** My review is about ALTERATIONS not cleaning ***
I brought a dress in to have taken in a little and the length shortened.
BIG MISTAKE! I had never been to this cleaner before but I read the reviews of how great they were and sadly trusted to try them.
I got my dress back and there were tears in the fabric from where they maybe tried to stitch something & then took it out. The spots taken in were taken in too much so now I practically have to hold my breath while wearing it (& she pinned it while I was wearing it! Should have fit perfect!!) The bottom hem was sloppy and not taken up enough, completely uneven. I have to pin it up to make it work because I dont have time to bring it anywhere to get it properly fixed. So what did I pay $ 85 for when I could have armaturely done it myself?!
Majorly disappointed. Never going back!!!

They were friendly when I first came in. Then the horrible experience started
All my laundry not done when they said it would be and I had to make two trips to retrieve the remaining unfinished item
My button up starch shirt came back looking like it was barely ironed.
I would never return to this cleaners. West gate cleaners in Arlington heights is just a bit further but well worth it !

Tom’s Cleaner is the only place I go to get my dry cleaning done. Tom and the rest of his staff continue to do an amazing job! Every time I go in there, I am greeted with a friendly handshake and smile. Not only do they just do dry cleaning, but they also have a very talented seamstress… who can sew anything back to life! For that I give them 5 STARS! KEEP UP THE GOOD WORK TOM!

Long overdue. THIS is the place for quality dry cleaning at fair prices, with a wonderful seamstress on premises. You can find cheaper but not better.
They have bailed me out of several tight and loose squeezes on many opportunities and awkward occasions over the decades. THANKS.

I’ve been using this cleaner for a few months on the recommendation of a family member. They were very friendly and helpful until they discovered that I didn’t vote for Mitt Romney. Now they are cold and sharp with me. Whatever. Today, though, I discovered that they have been writing my wife’s name and part of her phone number on my shirts with a sharpie. All of my shirts. In my decades of using dry cleaners I have never heard of anyone doing this. I will never use this business again, and I’ll be warning my family members to check for sharpie marks on their clothes.

Pricing is fair, counter staff is friendly and attentive, and service is great. I was impressed with my clothing when I got it back. Also the hem of one of my skirts had fallen out and they put a new hem in for free (I had forgotten to mention it when I dropped of the item)… Highly recommend!

Unimpressed. I was given someone else’s shirt and it took a day to find my shirt. No apology. Not sure if losing clothes is normal, but I will not be going back to find out. Disappointed both with lack of organization and with poor customer service.

Great dry cleaner/​tailor. I had a pair of pants and a skirt taken-​in and cleaned, as well as a winter coat cleaned. It was inexpensive and they did a fantastic job.

I saw the reviews and was unhappy with my local cleaners so I decided to give them a try. Good cleaners, nice people, and decent prices. I don’t come here anymore since they are out of the way.

Tom is just the best. I have never been to a cleaners that had an owner who was so involved. It’s rare to see someone strive to continually be the best around so when I do I take notice. If I moved 15 miles away, I would still be going to this place on principal alone. I have used these guys for alterations on my best suits. Honest, GREAT quality and most importantly they are priced VERY well. Bravo Tom!

My family has been bringing our dry cleaning to Tom since 1994, never a problem with quality. Tom is a US military Vet and I support his business.

I found Plum Grove Cleaners here thru Unilocal and wanted to add in my 2 cents. They’ve been great and I’ve switched all my dry cleaning and tailoring needs to them. Very fast, they do everything on site and they do a wonderful job. A place where I think over time they’d come to know your name.
I look forward to building my relationship with them!

I agree with the last post, Tom the owner is a great guy and he is almost always at the store. They do a great job and have always fixed anything minor that might have gone wrong (I’ve used them hundreds of times).
They also have a great tailor on site. They have hemmed and tailored many of my more expensive clothes with great success.
Keep up the good work!