Walmart

Customer service is awful. They’re not friendly at all. The grocery part is lacking fresh fruits and veggies.

WHAT A HORRIBLE EXPERIENCE!!!
I Was there last night picking up an order on site to store, Robert promptly took cared of us after he was done with the previous customer. Another lady arrived and was waiting to be helped, Robert was the only one there and I had a strange order number that Robert seemed to be having a hard time allocating. Another Walmart Associate walked by and the lady waiting noticed him and asked if he could help her and he just looked at the register and said someone is here he is just taking care of them first. First of all it is completely understandable because that is NOT his department but I could understand the ladies frustration. I do not know what this ladies position is at Walmart but she walked around like if she was the CEO of Walmart her name is TERRY!!.I am in a customer service environment and I have never encountered such a nasty human being in my life!!! She came in there and in front of us started yelling at poor Robert. Robert where are you, oooooh he better be here! Where is Robert has anyone seen him! When she came back out I told her Robert was in the back looking for my order then she told the lady, I’m sorry ma’am I will help you. The lady said thank you so much and complained about the man who told her someone was going to be there with her shortly. Terry then took out her name out of her pocket and showed it to the lady and said Make sure you tell the manager that Terry helped you! UNNNNNNREAAAAAAAAL!!! When Robert comes back with our order she asked Robert what has he been doing all day in a nasty tone then she walks away and says It doesn’t matter because I tell it all to management.
Robert not once said something to her and she was very nasty to him. This is very unprofessional !! No employee should be treated the way Robert was treated. Robert was doing his job to the best of his ability. I did complain with the CSM and a Hispanic man who I think was the store manager. I did make them aware of everything and they said they will take care of it. This Walmart seriously needs better customer service, no customer should have to experience what I did. Their employees seem unhappy and I can see why, who wants to be yelled at and intimidated by Terry!!! I WILL NEVER DO SITE TO STORE AT THIS LOCATION AGAIN BECAUSE OF TERRY!

Even for a Walmart this place is the pits.
Last week I decided to try their «Ship-​to-​Store»; order an item on the internet and pick it up at the store. There were six people waiting in line. There was only ONE register terminal and only ONE clerk. She did not think to call for assistance, worrying that she had to clock out by 6:00pm. She then began attempting to communicate with an elderly Japanese man attempting to pick up a tire he ordered. She said they did not have it there and he should go to the tire department. He said in broken English that it was the tire department who sent him to her and showed her his paperwork. Nobody had a clue. She called for the guy from the tire department to come over and put the man aside. Much later I did see a guy carrying a tire come walking by. The clerk also announced that the line had previously been as long as TEN people waiting! After about 10 minutes, an assistant manager mozied by and decided to send someone over to help. But the clerk then started grousing that she had no idea if it was possible to handle two pick-​ups simultaneously on one terminal. Doesn’t Wal-​Mart train its employees? The extra guy just followed her around. After TWENTY MINUTES — that’s 20 MINUTES — I finally got to the front of the line and received my order at 5:50pm! That is twenty minutes of my life I will never get back. All for a $ 3.67 item.
Walmart’s in-​store merchandise mix has also radically changed over the years, and not for the better. They used to feature quality, name-​brand items at really good prices. Now, it’s mostly store brands at excessive prices.
This particular store also seems cluttered, jumbled and just not well organized. Even price-​checking terminals have been removed. Note also that this store does NOT have a fresh meat counter or much in the way of fresh vegetables or fresh anything. Meijer across the street has all that — in particular excellent meat with real, live butchers — and the prices are only very slightly higher. Meijer is also open ²⁴⁄₇; Walmart closes at midnight.

Very cluttered and only had 4 registers open at 2 in the afternoon prime shopping times

First I’ll say that I really like Walmart. The prices are extremely competitive, and I can usually find something much cheaper than if I shop somewhere else. That being said, this location has pretty poor cashiers, and that’s why I give it only 3 stars. Some of them barely interact with you when you’re checking out. What happened to saying hello when a customer walks up?! The last time I was there the cashier didn’t utter a single word to me through the entire checkout process. I honestly couldn’t believe how poor her customer service was. She scanned my groceries fast enough but didn’t once say anything to me, not even to tell me the total — I guess stopping and staring at the customer while being completely silent is an indication that they should go ahead and pay. Very weird and unprofessional. They should be ashamed they’re allowing their employees to get away with this behavior.
Second, I’m not sure why people are on Unilocal complaining about how the people who shop at Walmart look — it’s a Walmart, people, not a Nordstrom. Yeah I’ve seen my fair share of scary-​looking shoppers, but honestly who cares? You’re going there to buy dish soap or cereal, so to blast a store for how its customers look is ridiculous. Go shop somewhere else if it bothers you that much!

It is a pretty standard Walmart. I gave them an extra star for looking after the duck that decided to nest in their garden section. Compassion counts for a lot. That said, if you can’t find a product on your own staff are unlikely to be able to help

I hate this is Walmart. This store is so small. The aisles are one cart wide. Checking out is a nightmare because there’s always a long line with two registers open. Nothing I ever want is in Stock. I hate this Walmart.

I like shopping like I like brussel sprouts. I dont like brussel sprouts. There is nothing magical about walmart to make me like shopping. I go here for the purpose of buying tooth paste, shampoo, deodorant and occasionally I spice it up and buy some gum here and there.
Its smelly, not very clean, usually messy and full of mama June looking people but I like that. I am a big people watcher so that’s a plus in my eyes. The more rediculous looking you are the better my shopping experience. I know I sound mean, but I would like to point out that I am not the only one thinking that.
Honestly, the place is not ideal and it would be nice if there were less muffin tops, or kids with tamper tantrums or butt cracks but its cheap and convinient so I plan on going there again. The keurig machine is about 20 to 30 dollars cheaper than it is at bad bath and beyond so I refuse to over pay for it. Plus the people watching at BBB is nowhere near entertaining as it is at walmart.

I suppose I’ll be nice and call this walmart «ok». They usually have a portion of the items I need, however they’re «grocery» section is highly limited and certain items are in strange places. I’m not a huge fan of this walmart but it gets the job done for a quick shop on items I know they’ll have.

I am giving this Walmart 4 stars… for a Walmart. its large, clean, well-​stocked, and open 24 hours.
Not sure why it gets slammed compared to others, have you seen the other walmarts!!!

If you want to preserve any fairy tale of having a beautiful family and kids one day, well then DO NOT GO TO WALMART! You will re-​think your entire future. Trust me, I’ve done it. I don’t want anyone else to go through something so traumatic. It’s a scary place.
Now there’s a reason there is a website completely devoted to the people who shop at Walmart.
I could snap unlimited amounts of ‘How did she squeeze into that?’ and ‘Are those children’s parents siblings?’ type photos. I certainly would if I wasn’t scared for my well-​being. Some of these people look pretty hungry, and you probably shouldn’t disturb them in their natural habitat, which is, yes… Walmart.
Do they really need someone solely to greet you and say good-​bye? When I unfortunately choose to step into a Walmart, my goal is to not make eye contact with anyone, let alone say «hi». Head down, pray no one sees me. Yes, I’m a horrible person for it. I must say I’m glad they’re providing pointless jobs for people to generate some income in this economy, but really? Get over to the cashier, where they really need help here!
Which brings me to my next point… not ONCE have I had a smooth and easy check out here. These aisles to check out get so backed up, you’d think we were waiting in line to buy concert tickets for a band that will surely sell out in the first minute. No, we’re just at Walmart, most likely buying something that could of been bought elsewhere with out the aggravation. What’s a girl gotta do to get some toiletries these days? Geesh! Where’s the dude saying «hi» to every person walking in?
I will continue to avoid Walmart when at all possible.

I don’t like Walmart. Who does?
One day I’ll tell my kids about a place called Walmart that was over-​sized and that monopolized all the small mom and pop shops in the surrounding neighborhoods. Driving away business and jobs. I’ll tell them about how they were once a huge company that made billions of dollars in profits but had to run food drives for their own employees. One day Walmart will be gone and no one will remember how horrible it really was.
Until that day, I come to Walmart only in the dire of situations.

This is by far the worst Wal-​Mart I have ever been to. Shopping here is equivalent to being hit with a sack of potatoes.
As soon as you walk in you can tell this Wal-​Mart is more cluttered than most of the other ones. Another thing I noticed about this Wal-​Mart is it isn’t layed out like most of the other Wal-Mart’s.
I was looking for the food department & it took me about 5 minutes to find it because it wasn’t where it was in other Wal-Mart’s. The customers here were also horrible. Everyone was in the opposite lane with their carts & blockin aisles.
They also didn’t seem to have as good of a food selection as other Wal-Mart’s.
Overall this was the worst Wal-​Mart I have been to & I will go to Meijer across the street instead next time.

Yech! Now I remember why I have conveniently forgotten about Walmart since I moved here.
Living in Florida for five awful years (that’s another story to tell another time), Walmart was pretty much the go-​to store for everything and anything. Since I discovered Meijer, I haven’t had a need to even think about Walmart. But I needed a cheap pair of flip flops, and thought that maybe I could get a pair at Walmart.
The store is exactly as I remember: bright fluorescent lights, haphazardly arranged merchandise, and rude customers with kids that treat the store as a playground. I peruse the women’s section for clothes, and decide to not even try any on. Not all fat people like wearing t-​shirts featuring Grumpy or Tweety making saccharine sarcastic remarks.
So off I go to the shoe section, and it is the worst shoe section I have seen in years. All I could see were a few aisles of children’s shoes, some shoes for the workplace, ugly women’s sneakers, and canvas shoes. No flip flops. In August. Come on.
At this point, I leave, carrying with me a thick layer of Walmart grime and regret. It’s time to conveniently forget again.

It is just a Walmart, what do you guys expect. I’ve been there 20 times and it is all the same!

Finally found the weighted hula hoop for $ 20!
Also, unlike the Walmart of Melrose Park and Skokie, there are actually nice people that work here and it’s cleaner than any other Walmart that I’ve had the displeasure to visit. I’m actually tempted to visit the one on Meachem in Elk Grove based on another review just to see if it can get better than this!

You should not buy groceries at this store. I have found too many items that have been opened including lunch meat in the red top containers. People open and eat the meat right out of it and close the top up again. The pop is the worst. CHECK THOSE DATES!!! Is there any security in that part of the store? Maybe you are waiting to get sued for food poisoning? I can’t stand this place. Its almost as bad as Carpentersville.

God, I hate this Wal-​Mart. But, it’s there and it IS a Wal-​Mart, so no big surprises.
The parking lot is always packed, and since it’s in a busy strip-​mall between some busy intersections, prepare to drive at a snail’s pace (i.e. 2 mph) while trying to get to/​from your destination. There are some odd driving patterns/​layouts, so keep your eyes open.
It’s always crowded (but, I guess they all are.). Thankfully they’ve had 2 doors open for the holidays (1 at the regular front and one by the Garden Center). Although, the latter has only 1 – 2 registers and crazy lines. I decided to purchase my items at the regular lanes and hoof it back/​forth to the Garden Center, since I park faaar away to decrease the blood pressure and lessen the chances of parking catastrophes.

Rough, rough, rough Walmart! I could tell some stories about people at this Walmart, but let’s just say I could have added some interesting photos to PeopleofWalmartdotcom. I try to avoid this Wal-​Mart and go to the Elk Grove Village location on Meachem whenever I can.
On my most recent I had to pick up something from shopping Site to Store. Their Site to Store desk is all the way at the back of the megacenter, seems a bit strange not to have it up at customer service. I walked back and waited… waited…waited…As many workers walked by and nobody helped. Finally an employee told me someone would be there to help soon. Waited some more… A guy finally came and chastised me for not pressing a button for help instead of apologized for my waiting. I didn’t see anything I could press for assistance… so confused… and a worker told me someone was coming. Anyways, he got my laptop out but it involved more waiting for a second person. I have no idea what the issue was, he didn’t tell me, I just knew we were both standing there in silence for a couple minutes. Super frustrating! This location is so UUgGgggGh.
The highlights of this Walmart are their auto center (most of the guys there are knowledgeable and very helpful) and the cute ‘goodbye grandpa’ at the front of the store.

I came here specifically for an oil change which I used to do in Central Illinois Walmarts. Those were nice Walmarts. This one is pretty nice considering the area it’s in. The lube center is good at answering questions and being attentive to what my car needed. I got what I asked for, paid for it, and they did it under 40 minutes. The surprising part was there wasn’t any other cars in there on a Saturday afternoon so there were 5 people attending my car.
On the downside, they aren’t up to snuff in terms of customer service and being the best service there is around, but it’s Walmart, so I take it with a grain of salt.