Qwik Park

As a travel agent, I am critical of all things related to travel. I was VERY pleased with our experience at Qwik Park. The drivers were quick, eager to help, and friendly. We didn’t wait long to be picked up at our car and taken to the airport. I was traveling with two kids and A LOT of baggage. The drivers jumped to help me. At the airport we were quickly picked up and didn’t wait long for a shuttle. We were dropped off in front of our car.

My boyfriend and I recently used this service the last time we flew. In the past, I had used other services but just decided to switch it up. We had great, quick service and ran into no problems. Shuttles were prompt and drivers were friendly.

Quick bus ride to the terminal and reasonable pricing, but why do they refer to the McNamara terminal as the Midfield terminal? Helloooooooooo? This terminal has been open since 2002, thats 14 years ago since they gave it an official name! Tools!

We have been using Quick Park for years. Last week upon arrival we tried to get on the shuttle but the female driver was outside screaming and swearing at another shuttle driver, she took off very angry. We waited for the next shuttle the driver was to old to help with luggage, when we told him what row we where in he stopped two rows over and told us to cut across, unacceptable at 2am, in freezing rain and with a bad knee. Get your act together!

Robert was an awful awful driver. My mother had a broken ankle and he was extremely rude to her. He threatened to kick us off the bus and I was completely unimpressed by his lack of service. I would not recommend anyone use this shuttle service.

Excellent service and very friendly people, particularly Joe and Larry.
I had an issue last week with my car that I left running (I know…) and went out of gas. Joe refill my tank, enough to go to next gas station, and Larry came with his battery charger. They made everything for me to be able to continue my journey…
Thank you very much, that is called «service»!!

Do yourself a favor — use a different company. I waited 20 minutes for one bus to pick me up after a long day. I will NEVER use Qwik park again. I counted 12 US Park buses while I waited

Now that we’ve parked at Qwik Park a few times, I won’t park anywhere in the airport. It’s so quick and painless, and with AAA membership, you get a dollar off each day. You simply pull in, the front attendant will tell you which aisle to park in, and the shuttle will come right to your spot, and pick up your luggage and off you go!
Once you come back, they take you right to your car, and unload your luggage, and off you go again! So quick, and too easy! Looove it! :)
Every person that we’ve come into contact with has been friendly, accommodating, efficient, and best of all, they get you to the airport QWIK!!! :) It helps to bring a few small bills to tip the shuttle drivers (they are all wonderful and appreciate it deeply).

I have had enough of the poor customer service at Qwik Park. The fact that they rarely thanked me for my business was the final straw after 15 years of being a customer.
Even after being told by one of the cashier’s to fill my flat tire at Speedway at 11:30 at night (when they have air onsite), I tried one last time today.
After talking with the GM, and informing him of all of this, I gave him a heads up that I would be arriving today at 11am. Yet, still received no «thank you for your business».
While the drivers are awesome, it’s not enough for the greeter/​dispatcher and the cashiers to not value my business.
Good riddance, Qwik Park. I’m sure I won’t be missed.

I had a bad experience with Qwik Park the last time I used their service where they wouldn’t let me leave the lot because I’d forgotten to print my reservation confirmation. While their reservation system is still being updated to allow you to use ONLY a smartphone, their customer service reps went the extra mile to make it right after I posted a negative review. It turns out they are happy to accommodate you if you’ve lost or forgotten your print out. They contacted me right away to tell me that the checkout teller and manager who dealt with me in person had been coached on the appropriate procedure, and sent me a voucher for the inconvenience.
Once their reservation system gets updated I think Qwik Park will be close to excellent. It’s fast, efficient, and affordable.

So i see from the reviews you get a day free, is this still so. Im traveling friday and is deciding between 2 places to park, yours being one.
It would help if I knew.
I really up in the air, and do i pay when i get there.
I am giving a pre star of 3 and will edit upon arriving.
Fingers crossed.

THE GOOD:
+Felt safe with the car parked at QuikPark while we were on vacation
+Got to and from the airport in a timely manner
+Driver helps lift luggage in and out of the van
+Clean/​reliable vehicles
THE BAD:
–Some of the drivers drive like a bat out of hell. They are all pretty nice, but we’ve had a couple that slam on the breaks or take turns fast and you slide around the back. Pretty fun as long as you don’t die.
OVERALL:
Would use them again, because it’s a decent place to park and quick service to the airport.

I just can’t quit Qwik Park. I have no love for them and they do absolutely nothing to distinguish themselves from the other remote parking places. They are typically more concerned about filling up their buses than getting you in a timely manner and their buses provide a nauseating trip. They also rely on coupon gimmicks.
If you are in the North Terminal, pay the extra $ 2 and park at the Big Blue Garage. Otherwise, I wish I could tell you a better option. Unfortunately, all these parking place strive on mediocrity. And so, I’ll probably keep parking here — unfortunately.

I must say that Qwik Park takes customer experience seriously as I received a message back thru Unilocal and a personal phone call so they could understand the situation. We discussed what happened and they took great interest in those of us who were frustrated.
In the end I believe a recent change by Metro Airport concerning the number of buses allowed in the staging area had some impact on the situation but Qwik Park acknowledged they need to address the dispatch of buses better.
Based on this discussion I will give them another chance. Then if they continue to be the Qwik Park I always knew I will write a new review.

A couple of Unilocalers who just so happen to be flight attendants gave me the heads up that this was there preferred place, as I wasn’t sure which place to leave my car for 5 – 6 days.
Pulled into the lot on Good Friday at 2pm, she inquired what airline?
She assigned me to a row G –23
The little red shuttle followed me down the aisle.
He then picked up one other family and there 4 sets of skis-​luggage, and we were off to the terminal.
Arrived home several days later at 12:45 am, and there were 2 red Qwik Park shuttles at the curb, I loaded my luggage with several others, Susan zipped us over to the lot, dropped us off.
Plus she waited to make sure every guests car started before she took off
Plus the Unilocal check in feature gives you one day free a $ 9 savings
I hemmed & hawed about 4.5 stars or 5 stars
Why you might ask?
Well I was told upfront that the shuttle drivers would help load-​unload your luggage.
But neither did, But I’m thankful that I do not or did not need help.
So 5 stars it is, based on the promptness, location, clean shuttles & $ 9 off via Unilocal

I have been using these types of parking lots at the airport for years — never have I been so infuriated than I was with this experience.
Our trip started on a very cold morning — we got our direction on where to park — and waited to get on the bus, only to have the door shut in our face, no explanation — just took off! We had no idea when or if someone was coming. We tired flagging several other drivers down to no avail. Even picking up people that came in after us! Finally after 15 min standing in the freezing 10 degree weather we get picked up.
Qwik park please remember — travelers are dressed to travel, not to stand in the cold for extended periods of time!!!
Once finally in the airport I was ready to just forget he whole thing, and Chalk it up to a bad morning — stuff happens — I get it.
We return, after a long trip — gather all of our belongings and head to the ground transport. We waited, again in the cold, watching all of your competitors drive by one after another. One of your competitors had 8 vehicles in and out while we were standing there. Then, of course when one does finally show up, there is no room for all the people who were waiting… so again, we wait, in the cold, while the line continues to increase — dressed to travel.
We finally get to our car — and can you believe that I have a completely flat tire! Now I am not suggesting that this is anyone’s at qwik park fault — however your lack helpfulness, care and compassion in helping us to solve this problem was shocking! You have a huge lot, full of cars — I am quite certain this is not the first time this has happened. We called the front desk to see if there was a portable air pump — the answer was no, apparently they had one up front, but the tire was completely flat and could not be drove on. We had to ask the question 3 times if we could call a tow truck to come back to help — the customer service rep just kept saying they don’t fix tires… Yeah we got that the first time! That’s is not what was being asked!
Finally I happened to find a small pump I actually had in my car — it did work enough at least to get us to the front of the lot. We talk to the guy about the air pump that was mentioned in the call only to be basically told it was a lot of work to get it out. We ended up going to the speedway down the road.
All of this while dressed to travel
Qwik park — you are in a service industry — please understand who your customers are and anticipate their needs. Travelers are dealing with lots of stressors trying to get from point a to point b. don’t leave them with lasting negative impressions. Don’t leave us standing in the freezing cold, while we are trying to get excited about embarking on our journeys. Be helpful when customers are faced with the unexpected.
Now instead of enjoying being home, and thinking back on my trip — all I can do is sit here and fume with this last impression — and the only outlet I have is to write a terrible review in hopes that someone there will listen.

Qwik Park is the best airport parking lot! We have been coming here for years and have gotten nothing but courteous, respectful drivers and excellent service all around. I don’t know how timing works, but whenever we see people waiting for their shuttle, we walk past them to ride on the big red Qwik Park shuttle that is seemingly always there. I believe they have a shuttle every 10 minutes, we’ve never had to wait in the dozens of times we’ve used their service.
The process is simple; you drive up and pull a ticket. There is an attendant that will direct you on where to park your car, which is categorized by letters. They have a huge, expansive parking lot with signs directing you on what letter/​row you’re driving in. A shuttle driver is notified to pick you up at your car in your respective letter/​row parking. The driver will take your bags and when you get on the bus, you are given a red slip with your letter and parking vicinity. This red slip should be kept in a safe place so you don’t lose it while you travel; you’ll give it to your driver on the way back so they know where your car is parked. Then you get shuttled to the airport and on your way.
Once you land from your trip, you go back to where you were dropped off to get back on the shuttle. You give the driver your red slip and they take you back to your car. You’re stopped at the gate to pay for your parking and then you’re all set to go. I recommend checking their website before you go as they typically have a coupon for discounted parking rates. You can also use your Unilocal app for check-​in offers, too. Their parking process is seamless and makes traveling less of a head ache!

My husband is a pilot, so he gets to park at the airport for free. I often sucker him into carting me back and forth when I travel without him, but sometimes I just have to park and pay. Since 2008, Qwik Park has been my go-​to lot. The prices are reasonable (although they hiked up the daily/​weekly rate again this summer). However, if you check in on the Unilocal app, there is usually a coupon for a few dollars off per day.
The thing I like most is that their shuttles pick up from the airport frequently. I usually don’t have to wait more than 5 minutes… ever. Unfortunately, depending on when you arrive at the lot, you might have to wait 10 – 15 minutes to be taken from your car to the airport. This is especially frustrating on stormy winter days, so just pop your trunk so they know where you’re at, and stay in your warm car.

I’ve used Qwik Park more than 10 times and I’ve always been happy with their service. Most of the time when I pull in there is already a shuttle waiting for me to park so I can hop right on and head to the airport. When I do have to wait for a shuttle, it is never more than 5 minutes.
When I arrive back at the airport after a trip, I never have to call them because there is always a shuttle waiting in ground transportation.
Qwik Park is efficient, friendly and a great value because I always find coupons online.

I’ve used Qwik Park about 5 or 6 times. They are always fast, courteous, and trouble free.
Most recently in October as I was flying one way for a wedding, returning via car. I called ahead to ask how they can accommodate such a situation. The helpful attendant advised me to just approach the drive up window on foot when I return. I was a little scarred I may be misinformed and have an issue upon return, but I went with it. I got dropped off out front, approached, and the lady asked me to step to the back of the building and she would have a van pull around. Not 2 minutes later a shuttle came, swooped me up, and I was on my way to my car. Successs!!!