Mr. Rooter Plumbing Of Central Long Island

Please stay away from this company.
The service tech showed up for a clogged sink and immediately talked about selling me a drain cleaning chemical. The price was $ 350.00 with the cleaning chemical. Without the cleaning chemical the price dropped to $ 300.00. When I balked and the tech found a coupon that dropped it to $ 260.00.
I said that it was still too much but I told him to proceed. However, I said that I would post a review with the information about the encounter. The tech immediately called his boss and told me that the company does not like negative reviews. He said that he would not want to do the job if they were going to receive negative review. I told him to leave but told him that I still plan on posting a review of the company.

Had them come about a possible leak to a house we rent out. Ended up it was only because of water puddles outside of the tub. No leak. They could’ve gotten me for so much more. The plumber was there early in the time frame I was given when I made the appt. I got a phone call when he was on the way and before he even left the house. The office and plumber were both so nice. Cost me under $ 100. I will be calling them again if needed and will recommend to everyone I know.

Dont call them in an emergency. I had a leak on a sunday… called them at 8am and was relieved someone would come out «sometime that day» about 15 minutes later got a phone call that they had to cancel… ok i was upset but things happen and it was Sunday. Scheduled my appointment with Brittany for Monday morning between 9 and 11… i work full time as most long islanders trying to survive here… soni took off… only to receive a call at 8:15am that they had to cancel because they had two other customers that needed service before me. How incrediably unprofessional… and the manager just said theyw had limited staff and had the nerve to tell me she didnt tell me to take off… STAY AWAY!! Spend a little more with the other guys who will keep their word on a scheduled appointment… Dont make the same mistake!!! J

These guys are the best. On time, Neat, and professional. Everything you expect. Thanks guys. I highly recommend you.