MedStar Franklin Square Medical Center

I agree with other Unilocal reviewers here. The ER Is ultra painfully slow. They kept moving people in & out of rooms into chairs instead of a bed.
I waited 4+ hours because my back was killing me. And still was not seen. I just decided to leave when I started seeing pa’s & MD’s walking right by like every 5min not seeing anyone. And I kept being moved by RN’s. My final room was just a small size room with no privacy what so ever.
Also one guy dropped to the floor with trouble breathing. They just pushed him and left him in the wheel chair in a open room. WoW…
I just signed out AMA. This place is a bad excuse for a hospital.

Franklin square has come along way in the years it has been around!
It had been built up and updated immensely! What used to be an out dated hospital has definitely expanded and remodeled making it a very nice looking clean hospital.
For the most part the staff are pleasant. Speaking about the doctors and the nurses. My father is currently in the ICU and they have round the clock nursing staff watching over his condition.
The doctors have been very informative about his condition and have met with us on numerous occasions to discuss his prognosis.
I find this place to be a good temporary home to my father while he recovers! They are taking wonderful care of him and I am proud of the staff at this hospital!

They could do a better job of directions throughout to make this very confusing hospital to navigate easier. It also feels that no one works here. Security is minimal. No ID required to enter labor and delivery. But all in all a good hospital

My hospital stay was great, great nurses especially Sierra she’s the best. My doctor is amazing anyway the entire OR staff made me comfortable during this rough time for me. All rooms are now private and your family has 24 hour access to visit you. Great if your loved ones have to work late. This new state of the art medical center is absolutely beautiful from the nice décor to the self playing piano. Glad they took care of me but so glad to be back home.

After a trip to the ER and a subsequent 2 day stay to have a bleeding ulcer repaired, what a great place to be for a hospital! From nursing to techs, doctors and all staff everything was good!!!

Recently checked in here for a mini emergency room visit. Although the past month with the boo bear’s health we have been here very often and they have always been great. However this was my first experience going by myself and for myself! I was literally in and out. Came into the ER at 11:15 ish and was out by 1:30 or earlier. The PA was absolutely fantastic. Very sweet and when she realized she was getting ready to give me a needle of a life time, she even went to get a male staffer to hold my hand. Who was also super nice. All of their staff is very helpful and knowledgeable. So I absolutely recommend Franklin Square! Greatest Staff ever oh and their is a fireplace in the main hospital lobby, umm its pretty cozy! Just saying

I love this hospital. The staff is awesome. I’ve came here several time before and have never been disappointed.

Had a relative use the ER and subsequently a two night stay at Franklin Square.
I must say since my last visit long ago they have seriously upgraded the campus. New new new everywhere. And huge, hard to figure out where to park.
The ER was surprisingly quick and efficient. And all the overnight rooms are modern with a small visitors bed and private.
The staff was friendly and helpful, especially the lady with the Caribbean accent at the main entrance, she was awesome.
Nice job Franklin Square.

The new wing of the building is beautiful. But why spend the money on a new building if there’s no where to park around it? Parking is severely lacking. Be prepared to walk or use the valet service.

ER is painfully slow, but aren’t they all? It is much safer than Bayview though.
Haven’t had surgery or anything major here, but they have built the place up, a lot of new facilities.
Cafeteria was nice.

Best ED in the state! Of course, I’m biased, but come and check out the amazing physical plant, all board certfified ED Docs, and top notch nurses. I would come here for treatment.