Well, I live about 3 mins away from this location. I usually avoid this HD at all cost because the parking lot layout and it is within walking distance from the super ghetto walmart. However, I was in a pinch to get a job done quickly, and the g/f want it down now, so we went there. I just needed 1 wire. 1 wire, nothing more. 2 feet only. We went to the electrical department, no one was there. They have a siren in the electrical department to alert their employees of customers. No one came to help. We waited for 10 mins, no one came. My g/f went to services desk to get help, while I just stalk down a random employee to have her call for an associate. Cutting wire is easy, measure, cut, and go. However, HD have labels all over that department, warming to have a HD associate to do any wire cutting. Well, we waited for another 15 mins, no one came to help, so I just did myself, and took it to check out, out the door in 3 mins. Meanwhile we waited for over 25mins for someone to show up. How pathetic! And this is Saturday around 7pm.
Summer B.
Rating des Ortes: 5 Baltimore, MD
I’ve grown to love this place all I need is a Vanilla Chai Tea and a tool belt and I’m ready to learn. I’m considering taking a few classes to learn how to fix simple things around the house. Looking at Milwaukee hand drills and trying to find a pink screwdriver. See you around The Depot!
Joseph C.
Rating des Ortes: 3 Baltimore, MD
Its a Home Depot. Its like all the other Home Depots. Some people were helpful, some not so much, but what do you expect from a big chain?
Lakeia S.
Rating des Ortes: 4 Essex, MD
I go to this location at least twice month. The customer service is great and the employees are very helpful. This location is great. Its right off of 695 and 95. As for the parking lot. That’s another story. The best option for that is to come early or later in the day so that you won’t have to encounter the Walmart and Sam’s Club crowd.
Jen W.
Rating des Ortes: 3 Lutherville, MD
This is a large, clean store. It was really easy to find things especially little things like light switches, switch plates and more. The store is well organized and well stocked. The Home Depot shares a parking lot with other stores like WalMart and Sam’s Club so getting around the parking lot can feel a bit like driving during rush hour.