Top Line Appliance Center

Thank you TOP LINE. I received great service from Tony D. and the installer John V. from the Roselle NJ warehouse. Thank you for your great prices and service. Joe

Their business model seems to be to over promise and under deliver. I had a bad experience with them committing to installation date and time that they didn’t intend to meet. I took off work to wait for them only to learn after their install window had passed that they weren’t going to come do the install. Of course I had to chase them to get the information and it wasn’t their fault they couldn’t complete the job. There was no consideration for my time.

I was referred to John Cuccolo at Top Line by my friend who did our custom kitchen cabinets. I visited the Roselle location to finalize the order and pay, however we were able to do everything else by e-​mail and phone. I bought a Thermador range and refrigerator and was able to get a great promotion that included a range hood and dishwasher at no cost. John is super knowledgeable, extremely accessible at all times and I can honestly say I have never met anyone whose customer service and follow through were as excellent. A month or two after our brand new Thermador range was installed, it was damaged pretty badly by a contractor. John and the Thermador rep both went above and beyond to make sure that I had everything I needed to get it repaired and stayed on top of my problem every step of the way. Safe to say I will never shop for appliances anywhere else ever again!