AutoZone

I almost always get what I need except customer service. That on the other hand is a hit or miss. Parking is small but never a problem.

This kind of garbage makes me sick.
They act like they are Hollywood stars and they don’t want to help.
I came for a simple gas cap and I had to wait for 20 minutes.
They all have attitude except for Edwin and the supervisor.

Best Autozone I’ve been to. Tom is the best person to go to. I have been going there for over 5 years and Tom has been there for me, he treats everyone with the best attitude you can think of. I have not had any bad experience with them, there are some downfall on some of the staff members that I question myself (How in the world are you working here) but because I know this place I know that those employee’s wont last long. I recommend this place to anyone, if anything ask for Tom… Thank you Tom for everything…

When I first came in, I really had no idea what I needed besides a new battery. The first guy to help me didn’t really seem to know too much. We went outside to test my battery and he saw all the corrosion build up on some part of my battery, and he didn’t really want to help me change it at all. Not knowing much about cars, I didn’t know if it was serious or not. So at that point I was pretty much prepared to take my car to an auto shop, however; it wasn’t until he tagged out with Mike that things actually started happening. Mike was able to show me all the things I needed to get to get my car working normally again. As soon as he found everything, him and Ruben went outside, change my battery and some wire with the corrosion build up on it like it was nothing! I was really surprised at how easy they were able to do it considering how bad the first guy made it seem. Afterward I offered to tip the two guys, but they didn’t accept it. So I thought the least I could do is write a review about them. FIVE STARS FOR RUBENS AND MIKE L’s CUSTOMER SERVICE!!!

Very poor customer service. After purchasing multiple items clerk doesn’t even bother to put my items in a bag instead gives me my change back and says «ok» after I say thank you and just stands there waiting for me to leave !

Service is super meh… employees are cold and seem pretty mean/​gruff – is it supposed to make them seem more manly or something? Don’t get me wrong – they’ll do the job, like replacing a car battery, but I’m actually slightly intimidated when I talk to them because I feel like they’d snap at me for not knowing anything about cars. Aside from that, they do have almost whatever you need, and they offer great services. Their store is also very clean and organized, and it’s very easy to find.
It’s more of a 3ish to 4 star, but seriously, whoever I talked to made me feel rather small. Not a good feeling for me, but I guess you may have better luck.

They have really good customer service. I live in a different city, and I make the extra drive to come to this one.

Got my battery car replace here. I didn’t know autozone replace battery for u. Super cool, didn’t have to reset my navigation or radio.

This AZT has been here a long time!
I buy very little these days, but this store is local, and seems to always have parts, lubes, cleaners, and stuff I need!
I check prices here, and O Reilly, and then with T’s auto in So El Monte. I buy serious parts if priced ok, as KYB shocks from T’s, if Frank is competitive price wise!, and beats prices when you know what they are, and has OEM Toyota stuff also!
Always check here for prices and check other places before getting parts!

I came to this autozone to rent spring compressors because i was going to finally install the lowering springs i bought for my car. I came in at night, and there were 2 men behind the counter. I walked up to the guy behind it and asked him «i want to rent spring compressors». The first thing that comes out of that guy’s mouth wasn’t «Hi welcome to autozone» or «Sure I can help you with that». NOPE! his response to me was «shouldn’t you be in the kitchen?»
REALLY!!! Is that how you treat female customers here??? I wanted to walk out of there but I wanted to lower my car that night. So i just took in all the negative comments and when i got the spring compressors i walked out of there.
FYI if those guys ever read this review… I ain’t just a girl renting spring compressors to lower my car. I’m a girl who is madly in love with cars, and studying to design cars in school. I think you guys should go back to school to learn some manners, and maybe some customer service skills.

Our car wouldn’t start so we thought something was wrong with the battery. We went in to get our battery charged. When we came back, the guy said the battery is dead. But then when we tried to install the new battery, the car still wouldn’t start. Turns out that there was mechanic problems and not the battery problem. Now we are out $ 135!

Seriously not a car person at all and when my car battery died on me during the night AutoZone was really able to help me. I didn’t even know that they will actually put the battery in for me!
I am soo glad that they were open and that they also did all the work. I just paid them got the autozone card and within a few minutes my car was able to start. Thank God! well Thank You AutoZone for being soo helpful !!!
No extra cost for making them put in the new battery. Super happy and the ladies and gents that work here are so nice. :)

I came here to get my car battery checked (Free service) because it had a slow crank. According to the device, it was weak and the worker recommended a replacement. I asked if he would install it for free which he agreed. He checked my make and model and asked which battery I would want. After he installed it in 2mins and everything worked (windows, sunroof, radio, etc). Overall the workers were friendly and nice. I would recommend getting batteries here.

Great service here! All workers are very nice and helpful. I came here to check my alternator. After checked, it needs a new one. I left the shop to the mechanic to change my new alternator. After I drove for around 70 foot, my car is broken down at the middle of the street. I called them, and one of the worker came to me in 1 min to charge my car. However, I think my alternator is super bad that the battery wasn’t charged at all. She tried to charge again, and again doesn’t work. We tried to push the car to the parking lot. One of her co-​worker saw us and came out to help us. Finally, my car is in their parking lot. I really appreciate their hard work, especially under almost 90 degree.

Great place well managed.
Great staff.
Very firendly, and helpful.
Found everything I needed.
Definitely recommended

Service here is great. My boyfriend and I came here riiiiiiight before closing, and they were still helpful and friendly to us. My boyfriend had to replace one of his lights, since it went out, and Autozone was the only thing closest to us at the time. The workers there was very nice, and asked us questions about what car, year, model, and condition of his car was. and told us specifically which bulbs to get. He even told us that there wasn’t a big difference whether we wanted to save a few bucks by purchasing the generic brand, as opposed to the brand name one.
A few things you should know about your friendly Autozone:
— Collects old, used oil.
— Free loan a tool service for any quick repairs.
— Free testing before purchases.
— Free battery charging.

Took my battery to get charged and they told me it was dead. Picked it up and took it to Kragen auto and they told me it was good and fully charged it. They just tried to make a sale. Keep away.

Manager of this Autozone is a jerk. He sold me snow chain for my SUV. After I gave him the tire size he sold me the wrong size snow chain and told me it is non refundable or exchange. Fine I don’t mind that. When I got to the mountain the chain was too small. We were turned back because we dont have snow chain. Ruin my day off. This Autozone has bad service and a terrible manager. Don’t go here!!!

I am not an auto zone expert so I will keep this review short.
— It has used oil collection center.
— Free testing.
— Free battery charging.
— Free loan a tool service.
— They sell sodas in case you are thirsty while fixing your car.
— They do carry cute stuff like Tinkerbell and Hello Kitty auto related stuff.
— They don’t automatically give you plastic bag. You have to ask for it. Maybe it’s a green company?

I’m a long time patron of the Diamond Bar and Pomona North autozone stores because of their excellent service, but this Rosemead store is a shocker.
2005 Corolla CE. Battery is dead, needs a new battery. Tell the clerk the battery is dead. Clerk checks the computer. Two batteries available «red» for $ 79.99 «gold» for $ 89.99″. He says if I buy the red battery he won’t warranty it. If I hook it up and it won’t start, the battery is mines because it’s an electronic part and all these new cars have lot of power accessories. No returns. So I tell him, my car has manual everything. It doesn’t even have power locks or windows. Still clerk is being a-​hole about it. What’s shocking is the manager then concurs with the clerk says. I’m thinking… both the manager and clerk are both a-​holes. Trying to take advantage of people.
«If you buy the gold battery I’ll change it for you.» says the clerk. Again he reiterates, if the car won’t start, he’s not responsible for it, so I should buy the gold battery. At this time, I’m looking at screen seeing what the amp rating is cause I will compare it to the factory battery in the car.
I’m thinking, WTF? If it don’t start? If it wasn’t the correct battery its your computer system that is ffff’ed up. it said two batteries are available. How is that my fault? beside all the BS, I buy the cheap battery which provided 550 amps. which was already 50 more amps than the 500 amp factory battery in the car.
These guys were a-​holes… they were trying up sell by threat and trying to take advantage thinking we didn’t know anything about cars.
So we bought the cheap battery and was installing in front of the store. Another customer walks in with a dead battery in hand… walked out 2 mins later, no sale. Couldn’t put up with the pricks I bet.