DD Spa

Owner said your are suppose to give a tip to her. But she is the owner! Tips shouldn’t be obligated when you are lurred in getting a facial package of $ 400−500then pressure in buying their product that has no label on it, and they won’t give you any information. Very disappointed.

My friend and I used to be loyal customers of this place for years since it was Kortry and lost our money due to prepaid purchase of massage when previous owner Hammer sold and took off all the money from the business. The new management will not honor our prepaid cards.
So, I don’t recommend doing that prepaid 3 foot+3 body = $ 88 anymore.
I don’t even think you need to make a reservation, there was only one customer when I came yesterday. It must be the reason why the massage guy wearing very thick glasses are very tip hungry demanding more money from their customers… the place was basically empty.
I wanted 2 hrs of foot and he suggested that I get 1 Hr body & 1 Hr foot. I really am in a lot of pain and $ 35 total for both seem fair and I brought my own massage oil and clean blanket so I said ok.
Tips are supposed to be 15−20% of the charge and supposed to be courtesy but to be demanded $ 10 for every hour of service is not right. They are driving their customers away. Life in the states is not good right now. We go to San Gabriel to save money for massage. I gave $ 20 tip because he looked very ridiculous after I handed him $ 15 for massage that came mostly from his elbows. Besides, it will be the last time I will set foot in that place. I have so much regret that I drove all the way from Eaglerock to this place. I do not recommend this place to anyone!!!

Horrible! I was getting my car washed at the car wash right next door and my car said it was gonna be 45 mins so I told them to give me a 30 minute massage. The price was $ 13 /​hour and I told her that’s fine I’ll still pay $ 13 for half hour. During the massage she only did my face and my foot and she literally did it in 20 mins! She didn’t even do 30 minutes. Lady I already paid for a full hour and the least u coulda done was do the full 30 minutes that I requested I checked my phone but was so annoyed so I left. And I still tipped her because I have good karma instinct (although I was upset). She didn’t even massage my back or neck. A real masseuse would’ve done 10 minutes on the head, 10 mins foot, and 10 mins back/​neck. Well anyways I’m annoyed and will never come back nor recommend this place. Also they were talking so loud it was hard to relax. On to the next place!

I came in here with my mom for a massage. They have this really good for 3 body massage and 3 foot massage for $ 88. I recommending tipping $ 10 plus because they definitely deserve it. Come in here if you want to come out relaxed.
Ambience ⁵⁄₅
Service ⁴⁄₅

My mom and I just finished getting a massage with Kevin & Jason and they definitely did not disappoint! They focused on the areas that were really tense and left us feeling like new women. At $ 13/​hour you cannot go wrong. They currently have an $ 88 special for 3 foot and 3 body massages! I think I’ll be making this my new go to weekly Friday relaxation spot.

I love this place. My husbands been coming here for years and he introduced me to the place and since I have introduced my daughters and friends. Try it. Always discounts too.

Just came back from this place and it was a complete waste of time and money.
I had to wait 20 minutes for a massage. Maybe I should have just left because my massage was awful. The lady seemed like she was rushing everything. Not soothing at at. Just using brute force instead of strength. Then, when massaging my feet, would only rub them (not a massage) with a ridiculous amount of lotion. She would apply more every few seconds and it was disgusting. At this point I was just going to tell her to stop. But I waited and I shouldnt have. She then massaged my back and did nothing. She would just elbow my back. No motion. nothing.
To make it all worse, the lady yelled at me to give her a $ 10 tip. That would be a 50% tip. Are you kidding me? I understand tipping and do so when I go out but 50%? Yeah. No thanks.
They would not let me leave unless I tipped and honestly I feel robbed because that was not worthy of a tip. Such B.S.
Also seems like there is a lot of under the table payments being made. I don’t think their workers are being paid hourly. There tips seem to be the only source of income they make.
DO NOT GO HERE.

I have been coming here for years and in the past few years the customer service has been getting worst and worst (it wasn’t good to start with) I’m just truly disappointed that they couldn’t accommodate my walk in appointment when I’m visiting from out of town since I moved away and have always been coming here to get a massage every time I visit. The «blond» Asian girl made very little effort to accommodate and kept insisting that I come back later, in which I told her multiple times I was crunch on time. I will not be coming back here in the future

If you are looking for a massage place in SGV… DO NOT COME TO THIS ONE!!!
Terrible experience with this new owner! Made an appointment for a couples massage. When we got there a sign on the door says that they changed owners and there’s a lawsuit in progress. I was concerned so I inquired about using my membership. The girl at the front desk said no & that she can only honor my membership if I bought 12 more massages from them. I would not spend more to use the massages that I already paid for! This is ridiculous! The more recent Unilocal reviews is telling me that a lot of people are experiencing the same thing. They have terrible business practice. Will definitely lose a lot of loyal customers from the previous owner. They already lost me!

For my first visit here, I had intended to use my mother’s membership card that she had purchased for massage bundle deals. I did not have the card on hand so the owner said that I must bring that every time (I showed him a picture.)
Anyhow, I already have a favorite massage go-​to place, but was in the area so decided to give this one a try.
The interior is dark, peaceful but where I was seated, there were several people huddled around together chatting away…
I got the foot massage and I felt that the young man did not put in enough pressure, despite the fact that I reminded him at times that he can use more pressure. Also, I felt that the masseuse was slightly distracted during the massage (a huge minus for me).

Bad business! New owners! If you’ve had a membership from here they will not accept your current membership. The people that are working there are not accepting the business responsibilities of taking over the current clients and business.

Bought a membership here over a year ago. The last 6 months this place has hit rock bottom fast. If I didn’t have prepaid massages left on my card I wouldn’t be here. Hammer left, new owners. Disorganized, huge turnover in masseuses.
Here I am again. Made an appt. For 9:00pm. The girl that made my appt said she would call if there were any changes. She didn’t call so we showed up. She tells us they’re running behind. I asked… So why didn’t you call? You told me you’d call if there were any changes. Her answer? We got so busy. LAME!!! Its 9:22pm. They took my husband in but I have to wait. This is just so poorly managed. Dont waste your money here. That’s a minus *.

My experience with DD Spa and now, J SPA: I was happy and satisfied before… I am used to getting foot massages, facials, full body massage from Kotery. Then they moved to new location and changed the name to DD Spa.
I have been coming here for awhile but it is not the same. sometimes it is a hit or miss. I feel the business has gone down hill. The masseuse I used to get my massage from had left. There is a quick turn around of masseuse. I was kind of disappointed. The owner Hammer would tell me that there will always be new and good masseuse. There is couple of times I received mediocre masseuses and left not feeling satisfy with my massage (full body and foot massage). I normally comes here for facial, full body massage with the hot stones, and foot massage. I usually referred many of my friends and family members, but this time-​NO WAY!
Now, it’s under a new name, J Spa. My sister drove by last week and informed me that DD Spa has a new name, J Spa. I stopped by yesterday. The parking lot has some cars parked but inside the business was totally empty. There was only 1 person getting a foot massage. This was around 5 pm. I walked in and there was a young guy with a baseball cap sleeping at the front desk. I had to knocked on the desk and wake him up. He was in a deep sleep. Anyway, I told the young man that I would like to get a foot massage and I showed him my membership card (I have 3 left). He went and pulled out my membership file folder. My file showed that I have been a long time member since it was Kotery, then DD Spa. He proceeded to inform me that J Spa is under a new ownership & will not honor the old membership, BUT they will honor the old membership (3 left) if I purchase another 12 series of massages with the new ownership, J Spa. I told the young man «NO». He said the owner, Leo will be here tomorrow if I want to discuss this further with him or come back after 1 month when J Spa worked out a lawsuit with their lawyers regarding previous owner Hammer. I left the premise disappointed & no foot massage.
WARNING– you will need to pay more before you receive a foot massage; you will be disappointed!

J SPA NEW OWNER IS A SCAM AND CON ARTIST — WARNING: DO NOT BOTHER COMING HERE IF YOU WANT TO GET RIP OFF. REPORT THEM TO THE BETTER BUSINESS BUREAU!!! HERE IS THE WEBSITE LINK:
I’ve been coming to this spa for years since it was Korty, then DD Spa. Apparently, Hammer (previous owner) sold the business to J Spa in November 2014 per the J Spa new receptionist. J Spa didn’t put up their new logo sign until June 2015.
May 2015
Two of my siblings went there in May and got their foot massage, at that time no one mentioned that they were no longer DD Spa or that there was a change in ownership. After their massage, one of my siblings decided to buy a membership and my other sibling already had an existing membership, she asked the person handling the sales transaction, «Where is Hammer?», his reply was «He’s not here». My sibling thought that was odd, especially when they insisted that they pay their membership in cash.
June 2015
I was driving by on South San Gabriel, and noticed DD Spa logo sign was now changed to J Spa. I informed my siblings if they knew that the business was changing hand. Both did not know and said she was going to call and inquire. When one of my sibling contacted them, the new owner immediately asked for the membership number. We thought that was kind of odd when all these years, no one has ever asked us for our membership. Typically, you go there get your massage and hand your membership to the establishment and they pull your file and hole punched your card. The number on your card matches the files and you sign your name on the files. My sibling told the new owner why are asking for our membership, when we never had to disclose our membership number. The owner replied that the previous owner made off with some of the files so we files missing.
July 2015
First week in July, I made an appointment to get foot massage, the new owner is still stating that they are DD Spa (I thought kind of odd). When I arrived at J Spa, I noticed they put a type written sign on their door stating they no longer honor old membership cards unless purchased new membership for $ 100. J Spa asked for my membership, they claimed they could find my files. I told them I have an existing membership, what happened to my files? I stood there arguing with the so call «receptionist», she claim that the new owners are not accepting the old membership. On my existing membership, I had used six of the twelve card punches for foot massage, the receptionist knew I wasn’t leaving anytime soon. First she offered me the following:
1. If you purchased one year new membership with J Spa for $ 100, they would honor three of six my existing foot massage (old membership). When I didn’t budge and was getting angry she offered…
2. If you purchased six new membership with J Spa for $ 13.00 each (total cost: $ 78.00), she would honor three of my six existing foot massage (old membership)
I find it odd that she told me the new owner is not at the premises, yet she is able to negotiate and offer new deals. She sounded like a used car salesperson. I said, «Hell No, Why would I buy more foot massages when I have six existing foot massages and three full body massages left on my cards.»
Here is my conclusion:
I don’t think Hammer took off with all those files with him? What good would those files do him, the files only have the membership numbers matching our card memberships? There is no personal information on them. It’s not like he is going to contact me and give me credit for the remaining body, facial, foot massages left on my cards. HE JUST SOLD HIS BUSINESS TO J Spa, why take the files?
Usually when a person buy a business, the previous owner have to show the new owner all the information about their business, like the accounting books for the yearly loss or profits, credit/​debit etc… before the person actually finalize and go through with the sales of the business. This allows the purchaser to see if the business is profitable or not.
I don’t think Hammer lied to them, he showed them the books with his profits. J Spa didn’t realized that Hammer sold memberships in advance to his clients. J Spa is pissed because Hammer already got his money from us in advance when he sold these cards to us. J Spa realized they weren’t and can’t make any profit from his existing customers because most had existing membership card. So to gain profit, they’re telling all the old membership that they are not honoring their old membership card, only if they purchase new one from them. Doesn’t this make a lot more sense?
Usually when new owners acquire a previous business, they have to take what existing customers or membership that comes along with the business. It’s like any fitness membership, if there is new ownership, they do not cancel out all the existin

Same thing happened to me today. I went for a massage and my prior membership card wasn’t honored. I can’t imagine how this place can stay in business.
So, I’ll file a fraud complaint Monday. Oh, and I had 6 massages left on my account.
They said that if I bought ANOTHER membership card from them then they would honor my first membership. Can you imagine the nerve of these people?
I think I’ll call the State to make sure all the massage licenses are in good order, and while at it, I think I’ll contact immigration. And for good measure, I’ll contact City of Rosemead Code Enforcement.

Avoid all business with this place! It seems that the original owner took off with the money and so the new owners no longer want to honor the old promotional cards unless we buy new ones at $ 100 each. I am so furious because when I had bought these promotional cards, I had asked the owner what would happen if they ran out of business and he said they would still honor it or refund the money. But this just shows how 626 people run their business. Sigh!

Inexpensive on the fly and worth the money PLZ LEAVE A VERY GOOD TIP… ask for Lee… soft music, very pretty purple chairs.
«Foot» massage and lay down in chairs with massage in a room with @ 10 other chairs but you forget after you choose eyes and relax!
Body massage in rooms also!
Just call and come down… at NIGHT THERE’S TACO TRUCK NEXT DOOR!!!

Not sure if it is a bad business practice or malicious intends.
Called for an appointment for a foot massage and upon arriving, was told by the front desk person that I was early and there would be a 10-​minute wait. Meanwhile, more customers showed up and the waiting area appeared to be a bit chaotic than usual.
Shortly after the 10-​min wait, was greeted by the staff and led to the room for an hour of mediocre foot massage. It might be late, the staff might be tired, but if you were still on the clock to provide service, I would expect the standard routine for a typical foot massage. Felt the staff was rushing through the entire house and stopped 10-​min short of the usual hour.
Here comes the excitement of the visit. Couple of the customers was having issues over their paid memberships. While waited for my term to pay, I handed over the membership card to the staff and later was told by the front desk person that they have taking over the ownership of DD Spa and the business is now called J Spa and that the previous memberships are no longer valid. And if I would to purchase a new membership with J Spa, this visit would be covered.
Needless to say, I was not happy and a bit furious. Here are my points:
* When calling for the appointment, Lisa confirmed that the store name is still DD Spa
* Upon entering the dimly lit waiting area, there was no sign indicating a change of ownership nor any public notice that the «old» membership cards no longer valid
* While waited for the service, many customers arrived and none of them were inform the change of ownership
* Prior the service begin, the staff never once mentioned about the change of ownership nor the «old» membership cards are no longer valid
* Being «trick» into purchasing new membership under the new name (J Spa) to pay for the service
All and all, it was not a pleasant experience and I will not return to the location.

I rate this a five stars because I trust this place a lot. Hammer is the man when it comes to running his business very smoothly. I was referred by my best friends Ruben and Vicki. We come here a lot for the foot massages. They are wonderful.
Just recently I always thought foot massages were also full body massages so I asked for the full body massage thinking I was getting a foot massage. Best mistake ever! I am completly hooked on their verison of full body massages. That mistake lead to a great massage by Ms. Yen. She really went after my hamstrings which I needed the most work. The way the set up and would lead to everything else. She spoke a little bit of english and asked if the intensity needs to be harder or not. I just bought a 12 massage pass and now I am loving it. Can’t wait to go to go Sunday!

They are lucky enough I put a star up! Worst facial spot to go to. I have been to high quality to not so great spas but this is the worst I have been to thus far!
I went in for a 60 minute facial and from the start it was HORRIFIC! First minute of the lady examining my face first thing she said is that i would have to pay an extra $ 25 dollars for the machine they will use. I automatically said no thank you and I knew it was a sham. Secondly she said my skin was a «bit» dry and that she would have to take another 30 minutes to work on it. I said No once again. From then on she was so rude and clumsy with my face.
Throughout the massage she kept taking phone calls, leaving the door open and even COUGHED and I said COUGHED on my face!
Never again will I go back and I highly suggest no one goes to this spa. I’d rather pay an extra $ 50 dollars and get treated with the proper customer service than go to this dirt whole.
Lastly, as I was leaving I handed her a $ 20 to ask if she had change and she took it and walked away thinking i was leaving her with a $ 20. YA RIGHT LADY! I wasn’t going to be rude and not give her a tip, the least I could do is give her $ 5 for the A/​C.
So yes, STAY FAR AWAY from this spot. Yes the prices are okay and reasonable but not reasonable enough for the effort they put in!