Seidner’s Collision Center

My family and I always come here whenever we need something fixed to our vehicle. They have ALWAYS taken such GREAT care of us! Kurt is very honest about what needs to be done. Everyone in the office is SUPER NICE! I always feel welcomed coming into the shop. Cathy is always offering water making you feel just at home. My family and I are ALWAYS more than satisfied when our vehicle is returned to us! It looks brand new! I love this place and would recommend them for anyone! I don’t live that close to this place, but I make the drive JUST to come here because they’re the BEST! They recently added a new thing where they text you to give you an update about your car. My car ended up being ready a day before the due date! Thanks so much to everyone at the shop! We really do appreciate your service!

I found this Seidner’s through a combo of the State Farm list of trusted repair shops and Unilocal reviews. (BTW, State Farm says its online list is populated with the most reputable shops first, but that really doesn’t match up when you check the Unilocal reviews.)
Although I didn’t end up getting my car repaired here due to my liability in the accident and State Farm not covering the cost of repairs to my vehicle, I still had a great overall experience.
Why?
Because the staff are so nice and accommodating. The lady at the front desk made a cup of Joe for me and let me charge my phone at one of the oddly placed outlets. The man who ended up taking a quick look at my car was upfront and honest with me about my situation and steered me in the best direction to go. I didn’t catch his name, but he spoke Cantonese.
You can tell a lot about an auto shop by the integrity and hospitality of its staff. Thank you, Seidner’s, for the pleasant experience.

Thank you Seidner’s Collision Center for fixing the whole right side of my car 4 Days Earlier than expected… My car looks brand new !! On top of all the repairs they made. They also had great customer service On our way out they gave my baby girl a little teddy bear that has their logo on it !! Thank you again for an amazing job. I will be returning

So after getting rear ended by someone on the freeway, my car needed some fixing on the trunk and rear bumper. Since I wasn’t the one responsible for the accident, the other person’s insurance (State Farm) paid for the repairs on my car. I chose Seidner’s because of the great ratings and it was State Farm approved. Before I took my car in to the shop, I had to make an appointment. Then when I first came to Seidner’s I was greeted with a warm and friendly smile by Cathy. She was very kind and offered me coffee and water as I waited. Then one of the workers named Joe came to inspect my car. After seeing the damage on my car, he said it would take about 2 weeks. So after I left my car with Seidner’s, I received frequent texts updating me about my car. They gave an estimate day and time in which they finished my car on that exact day and exact time. When I came in to pick up my car, it had looked as if my car was brand new. It was nice and clean with a new bumper and trunk. Unfortunately they had to use refurbished parts for my bumper, but it still looked brand new! They also gave me a stuffed bear as a gift when I picked up my car! Oh, I also forgot to mention that my front bumper was hanging on a clip in which it needed to be fixed. Joe handled it without charging extra since it was basically just pushing in the bumper rather than replacing any parts. The service here is excellent and if anything were to happen to my car I will definitely head to this Seidner’s right away.
P. S. If you check in you can get a free pair of tickets to the Irwindale Speedway!

I was a claimant through AAA and I couldn’t have been happier with the service Seidner’s provided! My truck was there February 2016 and they finished before the day they told me it would be completed. That even happened with a messed up part that was vital to the process! Gina and Cynthia were the two employees I dealt with and they were phenomenal! Cynthia kept me up to date as far as where they were in the process and the guys that worked on my truck did an excellent job! I would HIGHLY recommend Seidner’s to anyone!!!

Update 2÷9÷16, the repair on my vehicle was solid. The wait I guess was worth while. The manager Danny went above and beyond on trying to make the repair process go back on track. I was truly enthralled when they paid for a rental for me (under 21 can’t rent). I know other body shops would not have gave me great service like this. I would refer Seidners to others and might give them another chance in future vehicle repairs. The only thing that wrong with my repair is lack of communication on what is done and what hasn’t been done (pushing back pick up dates) otherwise 5 stars.

After being involved in a car accident I was referred to Seidner’s Collision Center. I had no clue on what to expect from a body shop since it was my first time taking my car for repair. Once I walked in I had the pleasure to speak with Cathy and Kurt. They made me feel comfortable leaving my car at their shop. Kurt explained everything that needed repair. Kurt answered all my questions and I left my car in their hands. Throughout the process I received text messages with updates about my car and an estimate as to when it was going to be ready. After a month or so, my car was ready to be picked up and it was good as new. My front bumper, my seatbelt, and my airbag looked intact.
I recommend Seidner’s to anyone who needs their car repaired.!!

Superb customer service! I’ve never experienced such excellent service from an auto body shop.
I chose Seidner’s because it’s close to where I live and I have never considered customer service to weigh in on my decision as to which body shop to take my car into. However, I feel compelled to write this review due to their professionalism.
I was involved in a hit and run. I was hit from the rear and in consequence, I hit the car in front me. Then, both cars left the scene while I got stuck in the middle of the freeway with my airbag deployed and horn blaring.
My car went in on Sept. 3^rd and picked up on Oct. 2^nd as promised. A month was reasonable for the major parts that needed replacement on my car. They followed up with me through out and they always call me back within a few hours so I’m not left in the dark. They did an excellent job.
Things fixed on my car:
— Rear bumper
— Front bumper
— Seat belt
— Airbag
After 2 months, I realized that the latch on my trunk was loose so it wouldn’t close properly. Coincidentally, Seidner’s followed up with an email to make sure that I am happy with their service. I emailed back telling them the problem with my latch, Kurt called me within half an hour and I took my car in that same day and he was able to fix it right away. :)
I dealt mostly with Cathy, who has such a bright personality, and Kurt, who was very detailed/​thorough in explaining the process. Such a great team.
I highly recommend Seidner’s Rosemead team to anyone needing a repair on his or her car. You will not be disappointed.

Went in for an estimate. The damage my Jeep has are scratches all along the sides and on the hood. I expected the price to be a lot but Moe Tinoco added in the cost for removing the removable doors, removable top, and removable gas tank cover which added hours of labor. When I asked «If I bring those parts removed because they’re already removable, would that lessen the cost?» He said «No because it’s still labor we would need to do.» What sense that makes? I have no idea. This guy didn’t know a jeeps top can easily be removed, as well as its doors. I put the gas tank cover on myself and that took all of 10 minutes total.
I’ve taken my car in before and had good service. Unfortunately, I feel as though Moe didn’t give me accurate information at all.

I went to this place because it was referred through a friend however not knowing if they were any good. I met with Joe ly there and he was very informative and sounds like he knows his stuff. He made sure that I was taken care of and that I had nothing to worry about with my car needs. Highly recommend this place. They will reassure you that your baby (car) will be taken care of.

It was an incredible experience. I always got a status update on my car and they did an excellent job repairing it. I am really satisfied with there customer service. I would have to rate it with five stars.

We have closer Seidner’s, but it’s tradition for us to drive to Rosemead for our repairs. Our experience dealing with this collision center has always been a great experience and their staff is always very helpful. We are thankful to manager, James Southard, for taking pride in his shop, his employees and appreciating customer loyalty. This Rosemead collision center is efficient, friendly, and has great communication with their customers. A new feature, since our last visit a year ago to Seidner’s, is the updates via text messaging and you still get a follow up from your adjuster, Joe, or Cathy. It was very helpful.

Got my car fixed here after an accident. Joe handled my claim and got my car done in a timely matter. Cathy coordinated with my rental car issues. Overall outcome and experience with the staffs were awesome. Will recommend friends and family.

Last week, I was rear-​ended and my back bumper was in need of repairs. I went to Seidner’s and was greeted by a very nice, white-​haired lady named Cathy. She gave me all the information I needed and was very patient and kind.
Kurt was also extremely helpful and was eager to answer any question I had. They had the repairs done in a week and when Moe brought the car out to us, he was extremely helpful and told us everything they had to do and what they were able to save on. I would definitely recommend this repair center for anyone.

I’ve always been cautious of repair centers from prior experiences. So when I needed an estimate for my parents car, i saw the the reviews here and gave it a shot.
I have to say that this is one of the best places. I was helped by Joe Ly and he was honest, straightforward, and helpful. He knows his stuff and you don’t get the sense that they are shady. The work done was what was quoted. Their work was awesome. You couldn’t even tell it was in an accident.
Definitely coming in here again if there’s a need to.

Well, last week my car got hit at work and damaged my rear bumper. I took it to Seidner’s Bodyshop to fix my vehicle. Within two days my vehicle was repaired and my car looks brand new again. Thank you Kurt and Cathy for your help!!!

The experience was awesome!!! Joe Ly and Cathy Lang were extremely sweet and helpful!

I would definitely recommend Seidners, Rosemead to anyone in need of auto-​body repair! If I ever have another need for repair they are my go to place no questions asked. The customer service was SUPERIOR from the minute I called in to the minute I picked up my vehicle. And to top it off received a thank you card.
Cathy and Kurt were BEYOND awesome!
Thank you Seidners for the GREAT service and making my experience easy and hassle free!

Well I finally got in my first accident and needed to have quite a bit of work done to the front end of my car. My parents had taken their cards to Seidner’s in the past and I figured I should take mine as well since they had good things to say.
The process of checking in was seamless and the staff were all very helpful. The best part is that they got my car back to me about a week earlier than they had originally promised. This was really helpful since I had been paying for a rental car on my own.
Hopefully I won’t need to go to Seidner’s again but should the situation arise I would definitely go back.

Excellent service!!! Kurt and the rest of the staff are the best. I’ve been coming here for awhile now and each time i come they give me the best service, they leave my car like new, best of all I ask for a reasonable price because I’m a single mom and i can’t afford to pay a high price for body work. I got what i asked for. Reasonable, honest and excellent work. Kurt told me not too worry that he would take care of me, and he did! Thank you Kurt your the best! This is my shop whenever, I need body work for my cars. I would highly recommend this center to married, divorced or single moms to anyone :-)