Steve Tieu – State Farm Insurance Agent

I switched over from Infinity Insurance. Michael was super helpful, and I can’t be more thankful to have switched over to State Farm Insurance. He helped, answered all my questions and boy did I have a lot of questions. Michael was very patient with me and walked me through what type of insurance coverage was right for me and explained why. He definitely looked out for my best interest and made sure that I was properly covered which was my main concern. I highly recommend Steve Tieu State Farm office!

First time State Farm customer. I was helped by Gloria. She was very helpful throughout the whole process and helped me save money compared to my previous insurance company while, getting better coverage. I would recommend her any time.

My wife and I switched over to State Farm and the whole experience was so pleasant and painless. Janet Tiet is great and I highly recommend her! Our situation was a little different since we had just gotten married. My wife was with one insurance company and I was with another. Janet made the transition so smooth. We didn’t have to do anything — she took care of it all. It all happened quickly and efficiently. Our rates went down, too, which is even better!
Janet also helped me insure my wife’s engagement ring. She got everything set up and made me feel comfortable throughout the whole process.
I am very happy with State Farm and the level of professionalism and courtesy they offer to their clients/​customers. I especially want to thank Janet for taking care of our family needs. She’s now handling our home owners insurance. I trust her with all our valuables.

Previous Review: 3÷20÷2014
I am a new customer of State Farm. I was reluctant at first to switch because I was with my insurance for so long. I decided it was time to see what rates I could get from other insurance companies. I talked to Janet from Steve Tieu’s State Farm office. She is absolutely wonderful. She understood my situation and made me feel at ease. She answered all my questions and I had a lot. She was patient and listened to everything. She put together an estimate for me. And keep in mind … I needed insurance for 4 cars and renter’s insurance. She put together everything according to my needs and requests. She got me a very great rate — a rate that made me switch. She helped me get everything set up and took care of everything for me. I was very impressed with the service I received from Janet.
I would highly recommend Steve Tieu’s State Farm office — especially if you want to save money and get personalized service. They really pay attention to you, follow up with various things, and do things you didn’t know agents do for you. Although I do think Janet went above and beyond what most agents do, but she would always humbly say that its her job. My previous agent didn’t do that for me.
Thank you to Janet at Steve Tieu’s State Farm!
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Updated Review: 01/​26/​2016
I just had to add more to my review. My husband and I are in the process of buying a house and escrow is a major pain. I contacted Janet about getting homeowner’s insurance through State Farm and she got right on it. She sent the estimate to our lender and escrow immediately. There were also other things like Cost to Repair Estimates that our lender and escrow needed and she got it all to them so quickly. There was not one moment of delay.
Being in escrow has been so frustrating, but Janet really made this part of it seamless. I am so happy we came to State Farm and its really awesome that we can entrust not only our vehicles, but our home. The fact that she knows about the process makes me feel comfortable and I just feel like we are in great hands.
I only wish I could give more than 5 stars because they really deserve it.

I highly recommend working with Angela Luc.
Not only did she assist with me regarding questions of the policies I have but she was kind enough to explain to me regarding the CA law and regulations. She’s very patient and hands on. She’s great!

Big shout out to Angela!!! Great, helpful and patient person :) She makes everything quick and easy. Thanks!!! :)

I have been insured with this company for the last 10 years and I have received nothing but the BEST SERVICE every single time. I love the agents here, they are exceptional!!!
Several occasions I have recommended this office to my friends. They have always come back with a smile on their faces. My father, sisters, and husband have Statefarm and are satisfied 200%, we will never leave them. My family and I have mutual funds, life, house, and car insurance with Statefarm. Statefarm is the only insurance you will ever need.
They will always be loyal to you.

Last year my premium with Mercury Insurance went up, so I decided to shop around for my insurance. I found Steve Tieu on Unilocal with great reviews, so decided to reach out (along with a bunch of other inquiries at other agencies). State Farm offered me the lowest premium for the most coverage, so my decision to switch was pretty simple.
When I first switched, I worked with Penney but I don’t think she works there anymore. Angela took over my account thereafter at my request because I found out coincidentally (and after I’d been with this agency for more than a year), that I knew her from my orthodontist office years ago.
All the communications I’ve had with Steve’s office have been extremely pleasant and informative. They answered all of my questions, and I feel like they genuinely care about me as a customer. Penney and Angela have both been really awesome — they both looked into maxing out all the discounts that I qualify for, and vowed to continue looking to see what would benefit me the most based on what I tell them I’m looking for. They are responsive, helpful, honest, and I couldn’t be happier with the price of my insurance premium (compared to other quotes I got) and level of customer service I have received.
I filed a claim with them last year for some repairs on my car, and I had no issues with them issuing payment to the body shop, and providing me updates whenever I needed. Everything went smoothly without any hitches or snags. I was able to get the repairs done, and although my premium went up due to my claim upon my renewal, it was still the lowest premium for the amount of coverage I was able to find.
I would highly recommend this office to anyone looking for great customer service and a pleasant insurance agency with very reasonable prices. Ask for Angela, she is awesome!

I have been with my broker agent for atuo for 15 years, and cuz of some issue come up this year my auto insurance increase so much with basic coverage. So i decided to give a call to State Farm and switch over. I am lucky to have her help me. She are quick, well follow up, good service and plus save a little $$ every month. Please look for Janet Tiet if you plan to switch to State Farm, she will take care of you like she take care of me. Thank you Janet.

I have been with State Farm since 2012. I recently got into a car accident and wasn’t sure what to do. I called State Farm and was assisted by Angela Luc. She was extremely responsive and very helpful. She’s very knowledgeable and answered all my questions. She explained my options and helped me with every step of my car accident ordeal. I would highly recommend this State Farm Branch.
Thanks Angela! You’re the best!

I’m updating my review after contacting this office for some documents I needed in order to refinance my house. Charlie was super helpful and responded to my request immediately (which was awesome because I needed to get these documents to my lender asap)! He was also working with someone from my mortgage lender directly, so I didn’t have to worry about anything.
I know that I can call this office if I need replacement insurance cards or a particular document and have them help me quickly and receive friendly service.

Steve is the best insurance agent that I have ever had along with his staff at the office and really friendly and excellent customer service! He is extremely responsive and really on the ball about everything pertaining to my insurance needs. I recommend this office for all types of insurance and they really know what they’re talking about.

This review is for my agent Charlie. He was professional, kind and understanding with our situation.
My mother lives in San Gabriel and speaks limited English. Although I live in Seattle, I was able to coordinate with Charlie and my mom over the phone to help get her auto insurance. Charlie is considerate enough to speak Vietnamese to my mother while I was there to help facilitate things.
It’s hard to find someone these days who will take those extra few minutes to help you. Thankfully, Charlie is one of those rare people.

So I came to this place after hearing about it from a friend and honestly… I was very pleased with how professional and knowledgeable they were.
I came looking to better my auto insurance and was helped thoroughly by a gentlemen name Charlie. He was very kind and made sure I was getting all the information properly.
I was very satisfied with their work, so I plan on coming back.
I recommended getting the credit card for additional rewards savings.

I was initially introduced to Janet and her team a few years ago through a friend and since day one, she’s been on point with everything she has done for me… everything from service, pricing, and beyond. I know price is important (her quotes are awesome by the way) but what really makes my day is the service that’s provided… it’s 11 out of 10! Thanks to Janet and her office for helping me out!!!

After being with Mercury insurance for 15 years, State Farms Steve Tieu was able to offer me better coverage and a better price for my auto and Home insurance policy. he referred me to his teammates, Angela Luc and Jackie Lau .they were able to help me quickly with the processing of paperwork and get my policy in place by phone and e-​mail along with payment arrangements by credit card… I didn’t have to take time off work to drive anywhere. So Glad I switch insurance to Steve Tieu– State Farm, everytime I have a question, I just send an e-​mail to
or
and they reply right away with answers to my question. Like the time I forgot to cancel my policy to my Hyundai Lease that I returned 3 months back, Jackie was able to prorate amount and refund me back the difference owed.
I would definately refer my friends and family :)

I was looking for a better deal for insurance when I got my new car and was referred by a friend here. When I walked in I was greeted right away by Angela. She was very friendly and knowledgeable when answering all of the questions I had. I received pretty good pricing for my new car so that was a deal breaker. They really took care of me here and my agent Angela is great. With the many random questions I had she is always there to answer any questions regarding information or letters mailed to me by State Farm. She also speaks Cantonese which is a plus for older folks who need someone who is able to explain details to them. I’m really glad I found Angela and this State Farm because it’s always a hassle to search for unbeatable prices from company to company. Looks like I’m here to stay for a while because they really know what they’re doing here and they’re not trying to rip you off because car insurance can be a bit confusing. I would definitely recommend this place and ask for Angela and she will take care of you.

I was interested in applying for a credit card for school and was referred by a friend to this branch. I was assisted by a gentlemen named Michael. He was professional and very knowledgeable. Michael answered all my questions in a timely matter and provided quick and great customer service.
I would definitely recommend this State Farm branch to anyone looking to apply for a credit card or for all your insurance needs.
Ask for Michael, he’s born to assist! :)

See Angela! She was super helpful and friendly! Very customer service oriented. Answered all the questions I had and more!!! Thanks for helping me with my home owners insurance. I will work on bundling my vehicles to that policy for better discounts.
I also looked into life insurance with her too! Policy is pretty good. Very beneficial!!! Ask Angela how you can benefit from either auto, home, or life insurance policies!!!
Thanks Angela! You’re the best.

I would like to first start off with their customer service. It is amazing! I recently got my first car & my parents insisted that I get State Farm Insurance. Since they merely speak/​/​know any English, we needed a Vietnamese translator, which is where Charlie Vo comes in! He was really nice & helpful & answered all of my questions– AND BEING A FIRST TIME DRIVER/​/​FIRST CAR OWNER, I HAD A THOUSAND QUESTIONS which he answered with kindness and patience! I got my quote (surprisingly cheap) without any problems.
One of my family members recently got into a horrible accident, and Charlie helped us through the situation step-​by-​step. I would definitely recommend State Farm Insurance for cheat quotes & ASK FOR CHARLIE VO!