Staff was super helpful and accommodating. What means the most to them is that the customer is happy. They are the only ones we rent from because we know they go the extra mile for customer satisfaction. We are now loyal customers.
Curtis M.
Rating des Ortes: 5 Rosenberg, TX
Service was fast and I was upgraded immediately as they didn’t have the car I’d reserved. When I returned the car a week later the employee behind the counter greeted me by name, even though he wasn’t the man that helped me during the initial visit. All the staff was friendly, helpful, and professional. And of course they returned me to my house after I turned in the rental. All very good reasons I rent from Enterprise whenever possible.
Robin M.
Rating des Ortes: 5 Houston, TX
I’ve visited this location twice. Once for vacation purpose and the other due to someone rear-ending my vehicle. Both times I’ve been there the staff was very friendly, genuinely acted interested in me, were accomodable to my requests, worked to provide the vehicle of my choice, were funny as well, paid compliments to our party, and worked with us to make both experiences favorable ones especially my last one. Being distraught with the accident left alot on my mind. Last thing I wanted to do was experience issues with the agency as I’ve typically incurred when traveling via air cross-country at airport terminals. This was a nice change and they didn’t try to upsell you or make you feel bad for taking the intermediate-size car over the full-size :) Lastly, I’d like to mention that the individual who provided me the keys and did the walk-around was extremely polite, courteous, and professional. That’s the service we all come to expect. I’d highly recommend this location.