My family comes here a lot but for the past 3x we’ve been here we find egg shells in our food, it’s gross never had a complaint until now. It really disappointing because we absolutely love this place, but something has change. It’s not the way I won’t to start my mornings.
Dave O.
Rating des Ortes: 1 New Smyrna Beach, FL
First let me start by saying this is my second attempt to try Texas“s most famous burger chain. My first visit at a Florida location was disappointing but I thought they were maybe just having a bad day so I wanted to try them again. Tonight’s experience started out much better the ordering process was simple and efficient and my food arrived quickly although I didn’t complain because it was so late, my order was wrong yes I got the wrong burger it wasn’t bad but I guess I’m just not a fan. I don’t feel the quality is there and don’t find it much different from any of the big 3 burger chains. My negative review isn’t really about the food though, it’s about the management and employees, there was a table in the corner opposite of the booth I was sitting in filled with employees taking a break the booth was also surrounded by working employees that were just hanging out. These guys were not only extremely loud and obnoxious they were downright disgusting. One of the male employees was eating and constantly belched out loud then busted out in laughter he then preceded to expressed his opinion and displeasure of the manager of this restaurant and how he wasn’t going to follow the managers instructions. This guy was sickening and I actually decide to ditch my meal and get back on the highway. I can’t for the life of me see how this burger joint gets close to 4.5 stars… never again
Jessica G.
Rating des Ortes: 5 Rosenberg, TX
I live close to this place and from time to time we eat here. I can say that the customer service is awesome. The people are super friendly and that in itself is deserving of 5 stars. One day I pulled up to the window and had a bad morning. The young man at the window encouraged me to smile. Who does that? Who cares that much about their customers? Amazing job.
April M.
Rating des Ortes: 5 Houston, TX
My favorite chain burger place. Always order your burger with shredded cheddar cheese!
Jim O.
Rating des Ortes: 4 Austin, TX
Now I’m not a fast food fan nor a hamburger fan, but a friend and I needed a quick lunch so this is where we went. The food was. .. . well okay, but as I said I’m not a fan. But the PEOPLE were GREAT. I don’t think I’ve experienced such a friendly staff at any eatery and their can do attitude is wonderful. So if you like fast food this is the place to go. The staff alone will make your day!
Dee E.
Rating des Ortes: 5 Richmond, TX
Great cheerful service! And a very fast drive-thru. The hamburgers are excellent along with the new chic fajitas. I also like the healthy cranberry chic something salad.
Jenn B.
Rating des Ortes: 5 Sugar Land, TX
Ok I never do reviews on fast food places but this one is TOPKNOTCH! The crew is always happy and nice which is unlikely if you ever go any where else. They always have my order right! Let’s just say this place is awesome!
Robert M.
Rating des Ortes: 4 University Heights, OH
Well, I must say I had absolutely no issue with the staff, service, speed of service or quality of food. It was all top notch. My burger was hot, fresh and almost deserving of a add placement. The ice Tea was cold and wet and tasted like tea should taste. Fries were over flowing, hot and crisp. After being gone from Texas for 2 years, it almost brought a tear to my eye.
Randy B.
Rating des Ortes: 2 Houston, TX
Slowest Whataburger ever… Food is consistent and great after a few beers. But so DAMN sllllooooowwwwww!