Matthews Pool Service

We have had a crystal clear pool since we moved into our home 3 years ago. Our pool pump is nearly 30 years old and they still get the job done. Excellent and consistent service. The owner, Mike is very responsive and welcomes phone calls if necessary. When we had a toddler, our guy always locked out gate, even if we left it unlocked. Give them a call, they have reasonable rates. Probably cheaper than what I can do by myself.

Mike at Mathews pool service does a great job servicing pools. He is professional and is always willing to go above and beyond when there is an issue. If you have a pool that needs service in the Sacramento area give them a call! You definitely won’t be dissappointed.

We had our pool built by what we thought was a reputable company in Roseville. We have had nothing but problems so when it came to servicing our pool it was nothing different. We headed out to the pool with the kids on a Friday afternoon and found handfuls of what looked like sand in the pool. I called our pool servicer. No answer. No text. No response. I had already started to look for another company and decided I would start calling a few to ask for quotes and information hoping that I would get call by Monday from someone. Mike answered his phone! I explained our situation and he gave me some tips and said he would be out first thing Monday. He showed up even before our pool servicer did and our pool was a mess. Mike did not need to get involved in our debacle with our existing pool company, but he called me several times a day and had someone out the next day to clean our equipment and prep it for an acid bath to melt the calcium build up in our pool. He sent out a contractor to give a 3^rd party opinion as well. It was recommended that our pool builder fix the issues, but Mike would call and check in to make sure that our previous company was taking care of what they were supposed to. To say it was a conundrum is putting it lightly. We were so angry with our pool builder and Mike was the only voice of reason in a situation he really did not have to deal with. Then on the last day of our acid bath Mike called again to make sure that our previous pool company had shown up to bring our water up to the proper pH. Mike’s pool servicer even showed up before our previous pool service showed up and he even vacuumed the bottom of our pool to get all of the sand looking build up out! I cannot say enough great things about this company. I have already recommended him to our neighbors and would do so in a heartbeat for anyone looking for an honest and reliable pool servicer.

I highly recommend Matthews Pools. Our 10 year old pool pump was making awful noises, so I called Mike Matthews who was recommended to me by a client of mine. I am so happy I did! He was very responsive and discussed the different options we had in detail. We decided to change out the unit to a dual speed pump and we couldn’t be happier. He sent his partner Nelson out to the home and what a great guy he was, very friendly and knowledgeable. Within 4 days of me making the call we had our new pump installed. Mike is even going to take care of the SMUD paperwork for our rebate. Call Matthews Pool Service for all of your pool needs, you will be glad you did.

Mike & his crew are great! Always there when you need them & super knowledgeable, very responsive & dependable. Whether its weekly pool maintenance, setting up new equipment or upgrading, these guys are the ones you want to call! I promise you!

Labor Day Weekend… Pool party in 24 hours and my pump goes out. Frantic… I try to reach my regular pool guys (still no answer). Find this guy and leave him a voicemail at 8pm Saturday. Stress… Should I cancel the party?
Matthews calls me 9am … Says he’s getting coffee but can take a look to see if it’s a quick fix. 20 minutes later the pool pump is functioning ! I ask him how much and he says «don’t worry about it just give me a good Unilocal review». Are you kidding me ??? Mind blown!
It’s rare to find business owners so dedicated to the grind that they will take time on a Sunday to serve a stranger .
5 stars is not enough!

Mike is great! He comes through on his promises and delivers great service. If you have any issues at all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn’t hesitate to call on his services.

I’ve looked for a quality and affordable pool service and tried a few services that I was never quite satisfied with. Mike has been reasonable and great to work with. My pool is always in great condition, unlike previous companies who tried to convince me the pool was fine to swim in even though clearly dirty. His service is top rate and I would recommend him to friends and family in a heart beat.

We recently switched to Matthews Pool Service from the service that was recommended by our pool builder. Let me just start by saying that our old service company never once answered the phone when we called them. Mike answered our distress call at 7:45 pm in the first ring. Our pool was cloudy and had started to grow algae. He came over to diagnose and fix our problem the following morning! He was very knowledgeable, friendly, reasonably priced and we hired Matthews on the spot. Our pool has never looked better! Don’t hesitate to call him. You won’t be disappointed.

Lets start by full disclosure, I am not an official costumer yet. However I called Matthew for an inquiry, not only was he very polite and professional and returned my call very promptly, he recommended what I need to do with my newly refilled pool so it would stay in good condition until they can show up. That proved his integrality and amazing costumer service. Hard to find these days, I really appreciated the honesty.

Would highly recommend Mike. Had a noisy pool pump and feared we needed a new expensive one. The large pool companies in town wanted $ 100 just to come look at it, no labor. They also were pushing the expensive pumps that would save us money on our utility bill over time, but we were looking to move within the next year. Based on the positive Unilocal reviews, we decided to call Mike. While on the phone with him, he offered to stop by while on his way to pick up his children at school. Was in and out and assured us we didn’t have to spend a fortune. Ordered what we needed, had a tech out to our house within 2 days, and all for a very affordable price. Both Mike, and Nelson, were very nice, knowledgeable, and professional. Pool runs beautifully and quietly. Thanks Mike!

Ive had a few different pool services in the past, some I was happy with and others not so much. I just started monthly service with Matthews and have been very satisfied. The rates are very affordable and you can count on them to be consistent and show up every week on the same day to service your pool. They also leave a sign in and out sheet on you pool equipment so you know exactly what day and time they were there and serviced your pool. This is nice for when you want to get in your pool on the service day, but dont know when the pool guy was there and if the water is safe to swim in. Now we dont have to wonder anymore!

We hired Matthews Pool Service bout a week after our new pool was completed and have been with them ever since. Being new pool owners I had (and still have) a ton of questions. My texts of endless 1^st time pool owners question are answered instantly and courteously. It is like having my own on call pool guy. My pool has always sparkled and we have never had a issue. Great customer service. Could not ask for anything more.

We had a rental home in Roseville and used several pool service companies, only to find a dirty pool when we would occasionally check-​in on the property. I expressed these concerns to Mike when I called him and he assured me this was not how he operated. He lived up to it and more — the pool was in great condition when serviced by Matthews. His pricing is fair and worked with us to find a service that would work for our changing needs, depending on the renter.
We’re selling the home and Mike made sure that the pool was in good working order and even offered to show our new buyers how the equipment works.
Overall, a great guy to work with — very responsive and always willing to help. I would recommend Matthews to anyone.

We bought a house with a pool back in September 2013. The pool equipment was 30 years old and I knew I did not want to do the chemicals myself.
I called about 10 places to get estimates and to start with Mike was the only one to call me back so he was at the top of my list to begin with.
After 9 months of pool service, I am glad Mike called me back. The pool is sparkling clean. The best part is he does not just dump chlorine in the pool, he really works to get the right balance. When swimming there is never that smell of chlorine that comes along with so many pools and yet our pool is in perfect shape.
Mike offers great advice and does not nickel and dime you to death. His cost appear to be equivalent to everyone else in the area.
We had a problem at the start of this swimming season with some algae growing, Mike made a recommendation on a product, he put it in and now we have not problem with algae and still no chlorine smell.
He is always responsive when I have a question, if I call or e-​mail him, I always get a call back that same day.
If you want a clean pool without a horrible chlorine smell, Matthews Pool Service is the way to go.

This guy gets a 5 stars just for showing up! We were having problems with our pool pump and couldn’t solve the issue ourselves so we had to call a pool service. I am really glad we contacted Mike from Matthews pool service! I cannot believe the level of service we received.
What impressed me the most was his very practical and straight forward approach. No games, no up selling, just straight forward advice and recommendations.
Also, his costs for taking care of my pool are so reasonable I decided to sign up instead of trying to mess with it myself.
I highly recommend Matthews pool service.

I completely agree with the earlier posting. My pump and waterfall went out the day before my daughter’s birthday. Mike (the owner) of Matthews pool service came to my house on a Saturday evening and fixed both the pump and the waterfall. I have been with Matthews Pool Service for over a year and have been very happy with their professionalism and prices. I have referred them out to 3 friends who have all been pleased as well.

I had used a number of pool services who can and went. But I have been using Matthew’s for a good number of years now. In addition to always showing up and doing a great job on maintaining my pool, they have been extremely helpful as I needed system repairs and upgrades.
They have always found the best products from my specific needs and have charged reasonable amounts for both the equipment and and related labor.
If you have been frustrated with your pool service, as I was, I highly recommend Matthews Pool service.