Midas

My SCHEDULED appointment for an oil change and tire rotation took 2 hours! When they finally finished they had 7 different suggestions about what I should replace and/​or fix. This is why auto maintenance shops have such a bad stigma. I won’t return.

One of the hardest parts about moving to Minnesota was losing my trusted mechanic. At my first oil change, by another company, in this state I was told I needed a new a battery and a host of other things to prepare my car for winter. Growing up I always heard cautionary tales of mechanics ripping women off, telling them they needed a new flux capacitor, etc, so I am always skeptical when it comes to needing a ton of stuff at an oil change. I checked the battery myself, and it was fine (so were the other things). Unfortunately, this was how my next few oil changes went at various places.
When I first came to Midas I was way overdue for an oil change (had been avoiding it because it feels crappy to know someone is trying to scam you). They fit me in, told me that my battery was fine, told me about some minor thing that didn’t need immediate addressing, and popped a dent out (for free).
I have now had my last three oil changes with them, bought tires and rims, and plan on returning for my next change. I might even actually schedule an appointment this time.

I had incredible customer service at this Midas location! Piece of plastic under the front of my car broke, and they wired it right back up in 10 minutes, free of charge. I will definitely be bringing my business here in the future.

Went in for squeaky brakes and they quoted me around $ 900 to get them fixed. Took my car to a small family-​owned car repair shop down the road for a second opinion. They told me there was nothing wrong with my brakes and they looked brand new! I am definitely not trusting these guys again…

First time here for an oil change and the customer service was wonderful. They were timely in completing the service and at a good price. They mentioned other recommended work that should be done on my car but were not pushy at all in suggesting I get it done at that moment — provided me with a printout and a thorough explanation. I originally got $ 5.00 from the coupon but on closer look it was actually $ 10.00.I pointed it out and try gave me the full discount. Will return.

I thought they were helpful. I originally thought I needed to get a fluid exchange and they said I didn’t need to do it yet. They could have been dishonest. You need to just be mindful of what they might recommend. They are obviously going to charge you a bit more if you need a part replacement, but learn how to do it yourself and you won’t run into feeling «ripped off». They always have mailers, so use that coupon!

Awful! They will rip you off big time. Stay away! They are trained to nickel and dime you. I guess I should have known better.