Swift Service

Our Samsung fridge started making loud noises so we called lowes and they sent us here… They have sent out 4 people and yet to fix the problem not to mention them never calling us back when they said they were going to. Our fridge is still not fixed 3 weeks later and they recommend we call lowes and use another company.

Let’s just say life saver! My fridge went out and I came acrossed swift and I called got a quote and the girl I spoke to was very nice and had good customer service skills she immediately fit me in last minute and sent a tech out he was very knowledgeable and helpful after it was all said and done my fridge was back to new and still works like new they did a awesome job and I would highly recommend swift service you won’t be disappointed! 5 stars! !!

Excellent service and communication. Competent service, honest & know their stuff!

I am not sure if we got the D team but this place is horrible. The technicians and people we spoke to over the phone had no customer service skills and totally pissed us off. They sent out a guy who didn’t even fix the issue with our appliance and when you asked questions he was mad at us for trying to get a better understanding of why our new appliance was not working properly. I don’t complain often but these guys sucked…

Very good Swift Service! Literally!
Had an issue with my ac unit running but not blowing out cold air.
I had an idea of the reason but wanted to confirm it on a hot hot day.
I called Swift Service and luckily they had a same day appointment,
They called before they came to confirm a time which was before the ETA given over hte phone. That is so rare now days. I wasn’t expecting them to come that soon so I asked for a time closer to the ETA that I was given. They were very accommodating and willing to work with me on the time.
The service guy came and was friendly and worked quickly to get the cool air running in the house again. This company is very professional and fairly priced.
Would definitely recommend this company to anyone who needs their AC unit fixed, tuned-​up or whatever other needs involved with the AC!

I was assigned to swift services by lg because my fridge stopped working. They came out to fix it and I told them that a previous repair company had diagnosed the compressor as needing to be replaced. Swift service said the compressor was fine and I had a leak in the coolant. I waited 3 days for the special due to come in and they installed it and 2 days later the fridge stopped working again. They came back and said it was the compressor (no surprise). They ordered the compressor and came back to install it. They tried to install it but the their employee said it was hard to install because he didn’t have the right solder but he said he would keep trying. After three hours he fixed it and said it should work. Upon getting up we both noticed he had burned holes in my wood floor. I took pictures and contacted the companies owner. Meanwhile the fridge stopped working again because all the gas leaked out were he tried to solder it because it didn’t do it right (his words). I contacted LG and told them about my experience with the company and they agreed to replace the fridge. The owner of the company told me to get a quote for the floor which I did. I told him the quote and he tries to talk me down. I said no and he agreed but refused to pay me all at once. After a few more calls to the owner he said «I don’t care about you @&$&* floor. Do you really need money that bad?» Then he hung up. I put together a small claims suit and discovered the address in his website is not even a real address. I sent him a small claims demand letter and he finally paid for the floors. This has been the worst company. They couldn’t fix the fridge and they have been unresponsive and rude.

I’ve never had any issues with my house AC unit until this year. I’ve heard so many horror stories about calling Technicians out but I had no issues with Swift. They were able to pin point the issues and get me a fair quote. The job was done within an hour. No AC problems anymore and the house is nice and cool. I would recommend them to all of my friends.

Thank you Daniel for getting my LG dryer working great! I am happy to face laundry again. :)
I picked Swift Service after reading Unilocal reviews & noting that they are a certified LG repair facility. I was anxious to get my dryer serviced properly. The booking was easy, although I was calling for a non-​warranty repair directly & it seems many of their appointments come through manufacturers so I had to explain that I was booking for myself. Daniel tried to get me a same day appointment before I even asked, but quickly booked me for the day I needed, & was as patient as he could be with my choppy cell reception.
During the service Daniel diagnosed the problem quickly & even though he’d been running busy all morning, took the time needed to let me clean off the dryer drum before putting it back together. He showed me how to prevent the problem in the future, & didn’t make me feel foolish. He demonstrated the results of his testing so I understood, & I’m really happy I called Swift to help me out.
Thank you!

Such an awesome experience! My brand new LG dryer tanked. well it actually never worked and it took me months, several «smart diagnosis» experiences, and an unnecessary electrician visit for LG to finally send swift services to fix it under warranty. Same day service! Some ridiculously good looking (irrelevant but fun fact :) and friendly service technician showed up to diagnose it. After the parts arrived two days later he again installed same day! The dryer works great now and he even checked out the washer just to make sure I didn’t get a faulty set. I highly recommend Swift Services!

I’m disappointed that I didn’t have the same experience everybody else did. I really wanted to considering I had an issue with my fridge and it was covered under warranty. Due to a computer error at Frigidaire, they gave me three different companies to fix the fridge. After reviewing the three companies, I decided to go with Swift because of the great reviews. However when I called, the man on the phone was rude. He kept questioning me about Fridigaire not directly scheduling the appt. I continued to explain there was an error with their computer system. I told him I had the labor and parts concession numbers, but he never asked me for the numbers. He told me they wouldn’t be able to get out for three days or so. I gave him my number, but after 6 hours of not hearing from him I called back. Once I talked to the same man he said that the Frigidaire system was down and I had to call them before he could move forward. My thoughts: it would have been nice for him to tell me that before I waited for a phone call for 6 hours as I have food going bad in my fridge. I called Frigidaire back, but they were already closed. I decided to call the next company on the list. And what do you know: they asked me for the labor and parts concession numbers. They verified my information and scheduled the repair. I don’t know if the man at Swift didn’t believe me because companies usually schedule appts directly but he was rude during both phone calls and ultimately lost guaranteed money from Frigidaire to fix our fridge. Once the service is complete, I will write a review on River City Appliances as well. So far they have a 5+ rating for their wonderful customer service. My fridge and I both wish I had better experience with Swift.

Excellent service starting with the initial phone conversation and ending with my LG washer being fixed. When the appointment was made I was given a general quote, time frame and told I would be given a call prior to the technician arriving. I did receive the call and the technician said he would arrive in about 20 minutes which he did. He was very polite, professional and went right to work. He was able to diagnose the problem quickly, explained to us what the problem was, how he fixed it and what we could do to prevent it from happening again. I just found my go to company for any future appliance repairs I may need.
John I

I don’t usually give 5 stars but I’ve also dealt with so many repair and or installation companies (cable, etc) who had to come back MULTIPLE times. When I called SS the man I spoke to asked me what appliance was that I was having an issue with&what the problem was. (Washer wouldn’t drain) I clearly couldn’t give details but I explained best I could. Before he came I was given a quote so I knew what to expect price wise. He came over the SAME DAY, yes seriously to fix my appliance. He happened to have the part I needed in his storage so I didn’t have to wait to order it. So thankful I can finish washing my clothes this weekend! Haha. He also offers a senior discount so I’d refer him to my grandparents. Sweet!

Excellent technician. Repaired my refrigerator after not cooling for 3 days. Same day service. Clean and professional!