Tech Savvy, DOCs

This is the worst business I have ever dealt with. I dropped my laptop off to have it repaired, they said I would hear back from the tech in a couple hours regarding a diagnosis. After 2 days, I finally get ahold of an employee, they tell me their tech never showed up and won’t get to it for at least another two days. I tell them I just want to pick up my laptop and not use their service. Arrange a pickup in half an hour, nobody shows up. It took another two days to get any contact, and what do I get? A very unprofessional voicemail from an employee stating their business is closing in 3 days and that all devices need to be picked up by then! Unbelievable! After numerous tries, I finally get in contact with an employee and arrange another pickup, just trying to get my still-​broken laptop back, and what happens? They no-​show again!!! Took me a week to go through this mess. If this business ever re-​opens, never ever do business with them!!!

This is literally the WORST company EVER! So beyond unprofessional it is mind blowing. They had my iPad for over 2 months just to fix a broken screen and digitizer. The gave me the run around so many times and even sent my iPad out of state without my authorization to an ex– employee to fix. Every employee there has lied to me numerous times and the owner Chris has been avoiding me and hasn’t returned my phone calls for over 2 weeks now. I paid in full $ 130 and they eventually said they couldn’t fix my iPad and now they are refusing to refund my money. Im in the process of taking them to court. I would NEVER go to this company ever again. They are all sleazy and liars.

They were very nice, had very good customer service and had exactly what I was looking for at a good cheap price. I would recommend to everyone I know.

I brought my ipad 4 to tech savvy docs that had a broken digitizer. They had the part in the shop already and also offered a first time customer discount. I see that on Unilocal you can book an appointment for 15% off as well. I would have done that knowing it was here.
Overall i am very pleased with the work they provided me and i had my ipad back the same day.
Thank you Tech Savvy Docs

Great service, great repairs! I brought in my iPhone4 to get the cracked screen repaired and they did an amazing job! It was cheap as well as fast and my phone works PERFECTLY. I advise to go here if you have any damaged phones or computers that need to be repaired.

Very thorough and flexible. They really do a great job of taking care of their customers!

I needed my Iphone 5 screen fixed after shattering the glass. Chris Merrill went above and beyond to fix my phone as soon as I called and for ¹⁄₃ the price it would have costed anywhere else! I have since been using him for all my repairs, including another iphone and an iPad. I highly recommend Tech Savvy Docs to anyone in the area, you will get great quality service, quickly, and for amazingly cheap price.
Thanks Tech Savvy Docs!

Our Dell laptop that we bought a few years ago for over $ 2k had a broken lid. Took it the guys in the big box store, and they said it would be too costly to repair and we would be better off buying a new cheap one. Took it to Tech Savvy, and they fixed it for us for about ²⁄₃ of the cost quoted by the big box guys. They also encouraged me to take the laptop home so we could use it while waiting for parts to arrive. They have a cute little office in Old Roseville, and you should always call first, because their hours are irregular (they might be out making a house call or whatever), but they’ll meet you there at all kinds of irregular hours for pick ups and drop offs. They were very courteous, professional and responsive, and I’ll definitely call them first the next time I have a tech problem.

I love this place! Took my laptop in because I couldn’t stand Windows 8 and they managed to revert it back to Windows 7 for me and at a reasonable price! So much easier to use. Then I had problems with my Galaxy S3, broke the screen, and they repaired it for me! I will always use these guys for my problems with my gadgets.

My restaurant was in need of several IT fixes when I first opened and owner Chris Merrill and his right hand man Robert and the entire Tech Savvy team came to the rescue. They rebuilt my computer with the latest software and helped me with some phone, internet and POS issues I was having.
They were courteous, knowledgeable, fast and affordable. I would recommend them to anyone and everyone I know. Great team!!!

This company is a gem. I dropped my iPad a few too many times and shattered the screen. I was given a guesstimate over the phone, not only did they fix it for half that amount, I was able to drop it off on my lunch break (I’m a nurse) and it was fixed by the end of the day. Robert was professional, knowledgeable and did whatever he could to make it all happen. I will refer everyone I know and bring all my phone, iPad, PC and laptop problems to them from now on! Prompt courteous service, they explain what they are doing, in non-​tech speak, and they are all around nice guys! Do yourself a favor and go see these guys if you have problems… Keep it local! Thanks guys!

Great experience with Tech Savvy. My son dropped my IPad and shattered the digitizer! I was referred to Tech Savvy by another shop that does not do iPad repair. I called them and within the same day I dropped off my iPad and picked it up all repaired and beautiful. The guys at the shop were great and very friendly. They even helped me look up some case options online. I love supporting small business and will continue to use them for my electronics needs.

i had my tablet looked at… after attempting to repair .I was told the parts were more than what i could buy one for… it was returned minus a memory chip… still waiting on that one…
took laptops for appraisal they were returned out of their cases (had to return to get them) and filthy dirty… and of course missing one power cord… called chris he blamed me and said he would get back to me… still waiting on that one that was a month ago
stay away

Fast and very knowledgeable service. The techs that came out to my business where friendly and definitely knew what they were doing. My computer was crashing and turned out to have several issues. They fixed them all and got me set up with better a better antivirus at no extra charge. I highly recommend this company!

Tech savvy docs is amazing. I brought in a computer that even geek squad wouldn’t try and fix but they did it anyways. In just 48 hrs they had it up and running for a very reasonable price. Def would recommend anyone looking for quality local repairs! They buy and sell electronics too! Trade in your broken laptop towards the purchase of a new one! Thanks tech savvy docs!!!