Crossville Veterinary Hospital

My friends and I had a puppy run away down Hwy 92 and called every vet in the area to try to find her. Adrienne answered the phone and was by far the nicest and most helpful of any person we talked to that day. We had a great interaction and we would definitely take our pups here in the future!

Every aspect of my rabbit’s care was treated with kindness, compassion and support from the first appointment I made for a simple health check, to the last appointment, when I had to let him go due to serious illness. Dr Denning and her staff always helped me make the right choices for him and I felt they cared for him as much as I did. I highly recommend Crossville Veterinary and the care of Dr Denning and her staff.

I like this Vet! She is kind of quiet and I wasn’t sure at First, but she seems very knowledgeable. We have taken both of our dogs here and will be back. The only thing that o didn’t like, was an older man was there, dressed nicer and was outside when we came in the last time. He was really rude and I am pretty sure that it is the vets husband. It definitely wasn’t a customer. We came in to grab some flea medicine and had a trailer connected to our SUV and he thought we backed over some grass, but we had just pulled in. It must have been someone else, but he was extremely rude. So rude that if we hadn’t needed medicine, I would have gone somewhere else to get it. This was the first time that I have seen this person here and hopefully the last!

Dr Denning is a very nice lady and has given very good service to my kitties. I would recommend her highly– In fact, I had my next door neighbor switch to Crossville due to my recommendation. I asked her about her experience and the following conversation took place. She liked Dr. Denning but had nothing nice to say about the older receptionist (the one with the glittery nails). She described her as cold, unhelpful, and mechanical.
Truthfully (and I sent almost the same description to you when you asked for feedback from your clientele) she does nothing but negative to your business. Adrienne is wonderful on the phone and in person, but the whole atmosphere changes when this older lady takes over. She in no way gives a good impression, nor does she help in retaining customers. Let’s face it, she should reflect the overall goodwill and intention of your facility; which once you get past her is most certainly achieved. I don’t know if my neighbor will be back because of her and I will continue to use Dr Denning, but I would urge you to retain this woman’s services doing book work (some place where she does not interact with the clients). She may very well love animals but it is evident her people skills are lacking and I believe at her age… she is not likely to change.

Let’s be honest: If someone said anything negative about this office or the doctors in it, I wouldn’t believe them. Dr. Denning and Dr. Maceri are incredible and kind and make me and my pet feel comfortable. The ladies that work at the front desk are top notch and I will not go anywhere else. They will fit you in for any emergency you might have (my dog popped his hip bone out and they fit me in within the hour) and they don’t charge you the cost of a college tuition to have your furry loved ones be treated. Love this place!

Horrible! Do not bring your pets here unless you want to :1) wait a LONG time or get completely ignored 2) pay high bills for poor vet service 3) NOT get called back with lab results and 4) have your pet NOT get better
Who would let a puppy suffer and not help? THESE people! They do not care. But they’ll gladly take your money and LOTS of it. Stay away and find petcare elsewhere.

Dr. Denning and the whole staff are always so friendly. They really care about the animals and help make them feel at ease. The office and exam rooms are always very clean too.

I loved Dr. Denning and most of the staff at Crossville Vet Hospital, but Dr. M… something really needs to work on patient interaction. She called to give me results from blood work and told me there was «nothing horrible» to be reported. When I asked for clarification as to what «nothing horrible» meant, she proceeded to tell me she didn’t have the results in front of her. Another 5 minutes on the phone proved nothing but irritating, since she still didn’t have the results she’d called me to discuss in front of her.
Seriously, everyone else in that office is amazing. Just avoid the one rotten egg, and you’ll have a great experience too.

I’ve had a great experience with every visit to this vet. They treat my dogs with a ton of love and care while also being kind to my wallet. It’s my opinion that they’re prices are more than fair and I trust my dog’s health in the hands of their amazing staff. Would definitely recommend to others.

Dr. Rosa is a friend of my mom’s and an outstanding vet. She is truly passionate about veterinary medicine and I would not trust anybody else with my Sadie doggie! Luckily, we have avoided major medical issues thus far (knock on wood) but when my dog had an eye infection she prescribed a medication that knocked it right out. Plus she can convince Sadie that shots are not so bad and there’s no need to howl her little head off. If you need a vet, she is the one!

This office is outstanding! Dr Denning genuinely loves animals. While examine my nervous puppy she stopped several times just to hug her and comfort her. The staff was great, got me in and back quick, very professional and helpful with my aggressive small dog. The tech (short red hair) was also loving and so kind with my pets! I can’t recommend this place enough! Also, their prices are not ridiculous like some places I’ve been and they didn’t try to sell me things I didn’t need. They knew my dogs were ready for shots the next month but didn’t pressure me! I love that! We will definitely be going here from now on! Really top notch job Crossville! A++++

Look no further you have found your vet. Dr Denning is awesome. I had emergency and she worked me right in.

I brought my perfectly healthy cat here to be spayed; five days later my cat was dead (fact). They offered no solution when I noticed my cat didn’t look right and no explanations once my cat had passed (fact). The surgeon called after she heard about my cat had passed to assure me the surgery went fine (fact). Really?
I’ll never know what happened to my beautiful kitty but you all have a choice (fact).
Please avoid this place at all costs!

Our very favorite vet. Everyone here is great to all our of rescue and personal pets.

Dr. Denning and her staff offer the best veterinary services I have ever seen. She is very kind, gentle and her presence just has this calming effect on my very nervous Chihuahua mix (previously abused.) He has always been the one that has to be held down or he bites for any vaccines. At Dr. Dennings he was perfect! He was completely fine and he didn’t even show teeth it was like he was another dog. I have been to MANY vets in Roswell including the high priced VCA’s (which have terrible service and are looking to just sell you on anything they can get.) Dr. Denning offers great service at a good price and not to mention she does a lot of work with shelters which is a plus in my book! I recommend everyone I know to Crossville Veterinary Hospital and my pups will never see anyone else!

Dr. Denning is very patient, gentle, and kind when examining pets. She seems to genuinely care about animals. The staff are all very sweet as well and help ease concerns if you have any about procedures being done.

I called today to see how much their vaccinations were and the receptionist could seriously use a customer service course. She could have cared less that I was a potential new customer. If this is how they greet you I would hate to see how they treat your animals.

I brought in our dog to see Dr. Denning after a referral from a Facebook friend. My friend was raving about how wonderful Dr. Denning was, and how much she’d helped out with all her foster dogs. Having recently moved to the area I took her up on her recommendation.
The office was clean. It actually smelled so nice I asked what freshener they were using, because it didnt smell like a normal vet. From there is only got better. Everyone was courteous and thorough. I could tell that they truly cared about my dog’ well-​being. Furthermore — the pricing was extremely reasonable. We’ve continued going to Dr. Denning and will continue to do so in the years to come.

I am very annoyed! My dog needed dental care. I called Crossville Vetenary Hospital and the receptionist quoted me $ 150.00 for the procedure. I was also told that the antibiotic that they would send home with my dog would be free. My husband picked up my dog and they charged me $ 36.00 more then I was quoted. I called the office immediately, the receptionist basically called me a lier and said she never quoted me
$ 150.00 and she said the antibiotic is free at Publix but not thru them.
The hygienist was wonderful and I think they did a good job on my dogs teeth but the
70yo receptionist with fake nails, sparkle nail polish and horrible customer service attitude will certainly hurt this practice.

I’ve been to a few different veterinarians in the area, and I consider Dr. Denning to be the best. She is knowledgeable, doesn’t keep you waiting, and won’t rip you off for unnecessary treatments or shots. I’ve recommended her to a few friends who thanked me for it later.