Express Oil Change

I have been going to Express Oil every since I’ve met and had Derek Rummage working on my car. He has been very thorough with my repairs and maintenance on my Mercedes ! He has worked with me on the best deal he can get me on expenses. I have recommended him to multiple people and have had a friend go in saying he was very happy with Derek’s quote for repair! You cannot go wrong when asking for Derek!

There is a new manager at this location and they really exceed customer service. I was actually met at my car as soon as I pulled in the parking lot and welcomed. I drive a lot and have to have car maintenance more than not. I really appreciate the extra service and going above and beyond the norm. Quick and awesome service!

I also had the experience of overpriced oil change. I paid $ 72.70 for synthetic and that was with a $ 5 off coupon. Even the Honda dealership is quoting me less than $ 40. Also, they didn’t put the skip plate on properly so I had to come back and have them reattach it. Overall, I would never go back again. :(

I had the oil changed in my 2008 Honda Accord yesterday at the Express Oil Change Center on Mansell Road in Alpharetta, GA. I called and they were able to get me in as they had no wait so I rushed over and had an oil change in about 5 minutes. When the technician was done, he brought me out to my car and «Literally» laughed as he told me the amount for the oil change. $ 40.00. I asked him why it was so expensive and he said «this is just what we charge.» The employee laughed at me at the ridiculously overpriced oil change he was giving me. I didn’t have anything unusual done. Just a regular oil change with standard 5w20 oil. When I looked at the receipt it was for «general merchandise» and not an oil change which he said was «just how the computer does it.» That seems fishy to me. Are they reporting that as «general merchandise» so they can pocket the oil disposal and filter fees? Seems likely. I also must report that my wife ALSO used the center on Holcomb Bridge a few weeks ago and they didn’t check any of her fluids nor refill them as marked on the sheet b/​c I checked them and there was no washer fluid or coolant in the car. Needless to say, I think Express Oil Change has ripped off both myself and my wife at two separate locations and are managing a pretty unethical business.

The guys there really take are of their customers especially Tony and Grant! They always go above and beyond and I never feel like they are trying to take advantage of me because I am a female. Thanks guys for always being so helpful.

Very professional fast friendly service! They checked my vehicle and told me what was wrong with it. I will recommend to everyone.

Friendly, fast and very reasonable prices. We take both of our cars there for all repairs, not just oil changes.