Pearle Vision

I am placing this review on Pearle Vision’s page and Dr. Oifer’s page.
The staff here is super friendly and always happy to help and explain things to me and my 8 yr old son. Dr. Oifer does an excellent job describing my vision changes and factors to help protect my eyes.
I have been to many eye doctors and clinics over the years (from chain to boutique) and this place is by far the friendliest and caring place for my family’s eye care.

Great service and an even greater staff! Thank y’all for the new glasses. They had my frames complete within an hour. The staff was friendly and relaxed but down to business. That’s what I like. Keep it up!

This office is always kind and reliable. The doctors are knowledgeable and efficient, the office staff is friendly and patient. You can find a cheaper eye exam, but you will trade excellent care from professional staff for an extra $ 20. I stick to eye exams and contact fittings, so I cannot speak to the glasses experience there. However I was having a tough day and was grumpy with one of the staff members who handled it with grace and was kind and direct rather than offended or rude back. The doctor came in and made sure I left happy. This office really tries to keep its customers happy.

Dr Oifer was nice but I was very put off by sales staff. I tried on lots of frames from generic to designer and ended up with a pair I thought would be very affordable but was told they were $ 199. No prices on any frames made comparison shopping difficult. Since I know all of the frames are made by the same Italian manufacturer regardless of brand name I am reluctant to pay hundreds of dollars more for just a status symbol. To be honest $ 199 was pressing it, but even with a «budget» frame the sales rep starting adding up charges for lenses approaching $ 800 that didn’t even include the eye exam. I asked for my prescription ready to exit and the price with progressive lenses dropped to $ 329 which was more than my wife paid at a big box retailer using the same insurance plan. I purchased here but left with a feeling of buyer’s remorse. If you’re looking for someone to tell you how much they like the angle of the expensive pair of designer frames you picked out against your facial structure this is definately your spot. As for me, I’ve got better things to do with an extra $ 800.

This is a very busy location but i have to give kudos to Jazmine one of the optical specialists she was very helpful, even though it was on a day where the business was closing early she still helped us order our BOGO glasses for myself and my fiancé.

I had a very problematic stye that just wouldn’t go away. Dr. Oifer and his assistant saw me 4 times trying to help me resolve it and didn’t charge me anything. Very kind staff. I will definitely go back to see them for my next eye exam.

Worst! Please don’t go there. Doctor does not even check properly what is the number and gives prescription. Not a friendly staff! Not a good doctor! And glasses are really costly! No no no

Just walked out of the store after five minutes of walking around. The staff was way more interested in having personal conversations with one another than helping out someone trying to buy glasses.

The doctor is exceptionall!!!. Highly recommend.
It is an extremely busy practice so be prepared for a wait!!! Best to book first in the morning. BEST selection of glass frames in Atlanta.

Dr great people who are working as sales are horrible. Waited for 45 minutes the guy left me sitting there and never returned. Really??? So I just picked up and left. I don’t even think they noticed.

I am done. I too have been a long time customer; over 12 years. Dr. Oifer is great but his business has now become too large and they have lost touch with personalized service. 3 mistakes over the last year regarding prescriptions. Minimal personality at the front desk. A very unenthusiastic attitude about the fact that I was unhappy. No problem… I will now be going somewhere else.

I only use this location to buy lenses and frames, I do not have my eye exam done here. I’ve been using them for glasses for three years because they have a really good frame selection of higher-​end and more unusual frames. My glasses are like jewelry to me and I like them to stand out. I’ve had many compliments on the frames I’ve purchased here. I’ve always found the staff eager to help (make a sale, same thing in my case). They let me take all the time I needed and try on as many pair as I like, which can be 20 or more before I make a decision.
This isn’t the hippest place ever, but check out their Face a Face frames, they’re not that easy to find.
I like the location and will be back.

One of the lamest excuses for an eye exam I’ve ever experienced. I read a chart and looked through some lenses. In/​out in 5 minutes. And this from the technician — not a doctor.

I decided to hit up this Pearle Vision because I needed a new contact script, and I found a coupon in the newspaper… win, right?
Well, making an appointment was easy, and when I got there I had minimal wait time. Everything was pretty efficient, and they successfully up-​sold me on their high tech eye imaging machine (who wants to be dilated in the middle of the day?!). The doctor was quick to check my eyes and figure out my script. The only thing I didn’t like, was that he said I had an eye infection, but I know my eyes were just irritated from being around some cats earlier. He wrote me out a script and I figured I would fill it just to be on the safe side. It was $ 50 and totally not worth it. I am so bummed about that.
The only other reason I took off a star was because the guy working doing the preliminary exam, was very unprofessional. I guess because I am younger he thought he could make inappropriate jokes to me, but I was very put off. He even went as far as to swear in front of me, which is extremely unprofessional in my opinion.
I would likely go back, because I liked the doctor, but this guy has got to go!

I don’t have a problem with my eyes, but when I do, I am coming to Pearle Vision here in Roswell. My sunglasses lens popped out due to a screw loosening on the frame. I took the glasses to Pearle and with no questions at all, they took them to the back and fixed the glasses. Then the guy that assisted me gave me a few extra small screws just in case the incident happens again.
Customer service is REALLY important, and it is obviously important to the folks at Pearle Vision. I am not the only one that feels that way because the place was packed with smiling customers. Thanks!

Dr. Oifer is a great caring doctor. However the office staff is a nightmare from beginning to end. There are ALWAYS excessively long waits, last week I waited over 65 minutes past my appointment time. They are always way understaffed and continuously make mistakes in billing and in filling my eye glass prescriptions. No prices are posted or explained and glasses are way overpriced compared to the competition. As much as I love Dr. Oifer I have had enough of bang overcharged and under served.

I’ve been going to this Pearle Vision for years. The Docs and staff here are very nice and very professional. Also, I can get in and out in a decent amount of time.
I love that they are opened until 7pm and that they are open on Saturdays. A gal like me needs that kind of flexibility with my busy life style and all.
I really like this location.

I’ve been coming to this Pearle Vision for years. Dr. Howard Oifer is a great doctor the staff however aren’t that great. Their office is usually super busy and they’re always short of people. When I finally get helped, they don’t always have a welcome face on. I’m giving this place 3 stars because of their good product selection and for the Dr. but that’s about it.