White Fence Property Management

I like another review I saw on another site wish I could leave 0 stars for this «property management» company. I listed my home with MyHomeSpot in July 2014 before they changed to White Fence. I’m STILL receiving complaints from people who tried to call to rent my home last year and could not get in touch with the agent or company. I’m re-​listing the property on my own this time and working on the repairs and renovations from the tenants they approved. It’s very clear to me that their screening processes were lackluster at best because I found out the truth about the tenants after they trashed and abandoned my house. There’s no way they should have gotten through. I’m now stuck with a $ 3,000-$ 4,000 bill to make the repairs in my house from these awful tenants chosen by this awful company. Fortunately I think I they’re out of business now because I called today and their phone number is disconnected… surprise surprise. If by chance they’re not closed, RUN. RUN FAST from any property they manage or property management services they offer.

Terrible. Charged me for Georgia Natural Gas for an apartment (Dunwoody Station) that I never lived at.

White Fence Property Management (formerly MyHomeSpot Atlanta) on Roswell Road has horrific practices when it comes to tenant relations and maintenance issues.
No one wants or expects an emergency, but they happen. We have had repeated HVAC issues. I can’t blame WF for that, but I can blame them for their response. I contacted Riley Holt a month ago (mid November) because it seemed like the furnace was starting to go out. The furnace would blow out cool air for a while (30 minutes at times) before it started blowing out warm air. His response was to tell us to make sure the pilot light was lit. That was it. No one came to look at the unit, nothing. Even after having over a year of trouble with the unit and severe issues over the summer. Well here we are in December, a month after I let him know that it was starting to act up again and it is out. Blowing cold air. We’ve had maintenance guys come to fix it, but the fixes only last a couple of hours, then it’s cold air again. Apparently after replacing several smaller parts, it is probably a major board that needs replaced (at least that’s what a couple of the maintenance guys said, however that is more expensive and that work wasn’t approved). We are on day 10 of a non working furnace. There is no emergency or after hours maintenance number. Emails, online maintenance tickets and online messages don’t get checked outside of regular business hours. So I guess my husband and I, and our 3 kids get to stay in a cold house over the weekend… again. If they stay consistent, even though we’ve left several messages (voicemails, emails, online messages, online maintenance requests), they won’t call us on Monday, we’ll have to follow up with them.
There is no sense of urgency on behalf of tenant regarding issues. WF are agents for the owner and do their best to not spend a dime to fix or maintain the property. I would not recommend anyone be a tenant in a home managed by White Fence Property Management.