Arbor Pointe Event Center

I want to personally thank Pat, her daughter Kristin and her entire team for making our BIG day the PERFECT day! From the beginning I wanted an all-​inclusive venue. Little did I know that Pat would go OVER & BEYOND to help out in any way that she could with all of the extra linens & decorations to make all of the little details come alive. I had all sorts of up’s and down along the way with other vendors that I had booked and out of the kindness of her heart she stepped up and provided me with every vendor she could to help me out. Then it came down to the BIG day and all of the planning and preparation was about to be put all together. I literally showed up with all of my items the day before and she created the PERFECT set-​up. This woman is an absolute GOD SEND! I had ALL SORTS of calls the next few days after our wedding on how great they were treated and how they noticed the staff take all of the extra miles in making sure we were all well taken care of. I never realized the amount of planning that went into a wedding and couldn’t help but feel overwhelmed. I had Pat tell me the entire journey to just take a deep breath — everything will all come together the way God meant for it to be. I will forever remember this day as being the BEST DAY OF OUR LIFE all thanks to the entire Arbor Pointe Team!!! If any of you brides want professionalism and someone who wants your day to be as perfect as you are — BOOK ARBOR POINTE!

My wife and I were married on October 3, 2015 at Arbor Pointe Event Centre. We had an outside ceremony and an inside reception. Both were beautiful! Pat Ott was our officiant and she did amazing. Outstanding staff, very friendly. We are so happy that we chose this venue to celebrate our special day.

We are photographers and the arbors and grounds make wonderful pictures. Beautiful venue and helpful staff. Go and check it out and have a beautiful event at this venue.

Please read the «reviews that are not recommended» as well. There are at least 10 – 15 guests from my wedding alone that have shared their stories there but Unilocal’s automated system is filtering them out.
I was married at Arbor Pointe a couple of weeks back and I’ve waited until now to write a review to give myself time to calm down. From the second we signed the contract with Arbor Pointe we were treated as second class citizens. It was as though they knew we were locked into paying them and felt like they could behave however they wanted from that point on. Please ask around, the owner of this venue has quite the reputation in the Round Rock area, I wish on everything that I had read reviews before I decided to commit to this place. The venue is beautiful but Pat has no business being in this industry. She was extremely rude to me and my bride, in addition to a great number of my guests as well. She was stressed and flustered and continually took it out on the people in attendance at the wedding. We wanted to extend the event an extra hour, and we could tell when we brought this up to her that she was annoyed; however she eventually agreed to give us an estimate. She decided she wanted to charge us $ 1,000 for 1 extra hour and after all we had been through we decided she didn’t deserve another dime of our money. At that point we had to abruptly end the event and rush through the garter toss and bouquet throw. The icing on top of it all was when Pat came up to me right before the garter toss and accused someone in our party of putting dance wax on the floor and telling me I would need to pay for it. The complete absurdity of this accusation blew me away. After reading other reviews it’s apparently an act she’s pulled on several parties. At this point I finally lost my cool with her and told her to leave me alone and not to speak to me again. I was so angry with the events of the night that I didn’t even want to have my final dance with my new bride and we just packed up and left. I didn’t say a word to anyone for a half hour after the wedding because I was so upset with how the event played out. If I had to do this over 1,000 times I would never ever go back to Arbor Pointe. I hope that Pat decides to retire from this business or hire someone to run the place for her, she belongs nowhere near an event where people are supposed to be happy. Please do your research before you sign a contract with her. Your event does not deserve to be ruined by a person like this.

Please be sure to read the «reviews that are not recommended» for Arbor Pointe. We hosted our Daughters wedding at Arbor Pointe the weekend of Nov. 8 and I felt compelled to post a review on our experiences with the owner Pat. While reviewing previous guest comments, I noticed that at least 10 guests from OUR wedding posted their own accounts with Pat, yet Unilocal has systematically ‘removed’ those reviews from the Arbor Point star rating.
Our daughter got married here last weekend. the weather was gorgeous the wedding ceremony was lovely, the location was very pretty. BUT, the owner was rude to the couple, to us and to our guests, trying to spoil a wonderful occasion. It was a beautiful wedding in spite of owner Pat and coordinator Francesca doing their best to make up new rules as they went along from no one touching the candy bar as it was too early to only one drink per person in line. Accusing us and our guests of ridiculous things. We are not a rowdy or unruly crowd, no one was drunk, no one was even noisy. They really should not be in a customer service profession if they dislike working with people so much. I would think twice if you are considering this venue.

The venue is absolutely gorgeous, no doubt about it. However, the way in which the bride, groom, wedding party, and guests were treated was absolutely atrocious! We arrived two and half hours before the wedding was to start, only to realize pretty much nothing was done. Being a part of the bridal party, we offered to help them get everything set up only to be sighed at and brushed off! We missed the bride getting dressed, pre-​ceremony pictures, etc. because we were trying to help set up the tables and decorations, that mind you, should have already been done. I could not fathom how they have been in business as long as they have. The experience felt unaccommodating and unprofessional. Having the bride and groom leave BEFORE they even get a last dance is unacceptable. Coming to the bride and groom with issues during the wedding is unacceptable. I could not believe that such fantastic, loving, easy going people, had to deal with such stress and dissatisfaction during their most special day. Do your research and DO NOT BOOK Arbor Pointe.

This place was very cute. We stopped by after seeing them at the wedding expo. The ladies there argued over who «had to» show us the property on a Sunday. I felt bad that someone would have to come in just for us but being that we live in RR we felt we really needed to see this place.
PROS:
LOCATION! this place had a room for the groomsmen to get ready, not very big but how much room do you need for guys to drink a few beers?
Ladies had their own suite with several vanities and hooks for dresses, stereo to chill and views of water streaming down the hill. Very serene.
Rooms full of stuff we could have used for décor.
Bar as you walk in, nice hardwood floors
CONS:
the actual room was kinda of small. I felt like it was too small for what we wanted this for. But what really got me was that we had to use their DJ, or if we didn’t we would have to set up our DJ somewhere else, thus taking up more of the limited amount of space we had to work with.
FOOD; they had different options to choose from with a somewhat confusing pricing sheet. but some of the options had plates of food as cheap as $ 13/​plate! This sounded like a steal compared to the $ 40−60/plate places I’d been seeing. SO my fiancée was asking at the end of the day. why is it so cheap? what’s wrong with the food? eek? we might never know. but if you are on a budget, this is surely a PRO, right!
The room was set up with a sweetheart table. I’m not a fan. I’d prefer the long table for your whole wedding party to sit at. Isnt that why they are there? to be there with you and support you on your big day?
Needless to say, if you plan to have outdoor wedding festivities this might be the place for you. For us, we really considered it but in the end the cons were just big enough for us to bail out and we chose a locale in downtown Austin.

I recently attended a wedding here. The wedding itself was lovely. The food was delicious, bartender was great, the DJ was wonderful and the valet parking was quick. My family really enjoyed the evening. So you are probably thinking why the one star. We’ll let me tell you: the owner was HORRIBLE. I would never have my wedding here because of her. She started off okay but quickly became the rudest person I have ever dealt with. She harassed the guests about everything. My boyfriend and I went to take a smoke break and overheard her bashing the bride and groom along with the guests. We went to see the the bride and groom off and I left my purse inside the venue since I was going back inside to help with gifts. The owner yelled at me for wanting to leave my purse inside and then asked «Are you even family» in the rudest way possible. She started attacking my boyfriend who walked out the restroom with a beer because it was passed 10:30. She kept throwing the contract the bride and groom signed in everyone’s face. She refused to let anyone in the venue to use the restroom before the ceremony. She wouldn’t even let guest arrive early to the venue. Some people drove hours to get here and were turned away for being 15 minutes early. She tried to charge my grandfather $ 200 for wanting to wait for my grandmother to get her makeup done earlier in the day.
The owner was told several times by several people that she was ruining the wedding with her negative attitude and comments. I couldn’t believe a grown woman would behave in such a manner. I would NEVER have my wedding (or any event for that matter) here.

The event center is a nice location but service/​equipment and staff could use improvement. Before the outdoor wedding it was a cooler day and guests had nowhere to shelter outside and weren’t allowed into the venue to wait until the ceremony started. Once the reception inside started and wee were allowed indoors the tv display (which is tiny) that was supposed to show the slide show wasn’t working properly. The staff and service was also hit or miss. The management seems to need improvement as service was inconsistent and/​or confused. champagne glasses weren’t handed out, the bar ran out of glasses, there wasn’t enough iced water and there was only a single person bathroom (1 per sex).
Overall location is nice, needs new management.

My son and his bride chose this venue because it was beautiful and the owner Mrs. Ott was very personable and accomodating. They planned every detail of their special day with care and careful thought. The day of the wedding everything was perfect except Mrs. Ott and the wedding coordinator. The owner was an ogre to the bride and the guests. She kept on telling the bride all that was going wrong with the vendors when that was responsibility of the wedding planner. It came to the point that she made the bride cry, who does that!!! The wedding planner did not have enough chairs out for the guests during the ceremony. She was a mess, I infer fearful of the owner. The owner was rude to guests with strollers and was not accomodating to the grandparents that were wheelchair bound. She even closed the door on my dad who is in a wheelchair and was trying to get in from the rain. The evening was enjoyed because it was full of family love, but the owner obviously told everyone with her actions and demeanor that she should not be in this business if she’s going to be rude and insulting to the people that sponsor her business. Stay away!

Pros. Beautifully decorated. Grounds are well maintained and landscaped. Nicely priced. 4 stars in these areas.
Cons. Unfriendly, rude and strict event manager. We felt like employees. We were instructed on how to line up and eat, which caused tables to get food at different times which made it very awkward to eat in front of people at your table who didn’t eat for another 20 min. I had to ask if we could get in line early as I had young children and she replied, after a long pause,” I guess”. It takes real effort to be unkind and this manager has no qualms treating paying customers like children. There is also valet parking which in unnecessarily formal as the cars were 50 feet away. Instead we had to wait in a 20 min line for a car that was a 1 minute walk away.

I was a vendor at the Bridal Diva show in March 2013. It was well organized and Pat (the owner) was friendly, professional, helpful and cooperative. It was an attractive facility, well managed and clean. I would highly recommend it.

Our wedding perfect. We had a classy, affordable wedding. Several people said it was the most fun they have ever had at a wedding, and that the venue was beautiful. The staff did an amazing job tending to our requests, and gave every detail special attention. Having a background in event planning, finding a place that met all my needs on an affordable budget was very important. It’s the best deal in the Austin area!

So I said I’d come back and re-​review… it only took me about a year, but who forgets their wedding day?
Pros:
The staff was very accommodating and as a result everything went off without a hitch.
The set up was gorgeous, elegant, and comfortable.
The recommended vendors were incredible, the cakes and food were so so beautiful and delicious!
Cons:
I forgot to put the ushers on the list of people to be there early and there was some confusion which kind of stressed out my husband. He wanted them there with him before the wedding and the staff was following policy not to let them in. We got it resolved though no problem.
The outdoor speaker system was kind of staticy and so when the bridal party and I walked down the isle the music was very fuzzy and kept cutting in and out. They fixed the problem before the first dance on the arbor.