Auntie Anne’s

Fast services and yummy! However, I believe there could be some room for improvement.

This 1 star does not reflect the taste of the pretzel. They are consistently great.
My problem is with the staff. I have never been treated so rudely in my life. The place was packed with patrons lining out the door. One person was taking orders and taking money. There were 4 other workers standing around and half working. It should not take 2 people to dip a pretzel in salt. When I asked about it, I was told” WE have 1 register so why would we also take your order?” Such bad attitude even her co-​worker told her to hush. Sadly the manager said nothing to her.

OMG, the pretzel dogs are the absolute best hot dogs ever! Love the cinnamon sugar pretzels too!

Having come freshly off of my trip from Indiana, famed bread, meat, and potato capital of the world, I found myself with a hankering for some soft pretzel while shopping at the outlet mall last weekend.
Now, if there’s something that the midwest does right then that item is bread. Mainly, soft pretzels. So good, so soft, so freshly made, and just the perfect chew. They’re the size of your face! Anyway, I digress.
I stopped here and picked up an original pretzel that had probably loafed around in the display case for at least 30 minutes. Yay, heat-​lamped bread product. Whatever, I had a mean case of the «Hangries» so I immediately bit into it upon leaving the store.
Oh for shame. See, in the pretzel making process, pretzels are often dipped into a water mixture before they go in the ovens for their nicely browned tans. That water mixture usually contains baking soda thus sealing the pretzel and allowing for it to have a nicely browned exterior yet soft, chewy interior. Ah, I love food science. On this particular day, my pretzel was permeated by this off-​putting bitterness. Why? Too much baking soda in the water used to soak the pretzels. How do I know this? I once mistook 2 teaspoons for 2 TABLEspoons of baking soda and ended up throwing out a batch of cookies.
For the simple at home cook, typical. Auntie Anne’s? NO sirree BOB. Bummer.

Mall food is not gourmet food, but but by mall standards this is pretty good stuff.
The pretzels are tasty enough for those people who need their starch fix.
But the really useful item is the pretzel dogs.
Contrary to my expectations, the pretzel coating keeps the dogs very moist and preserves a whole lot of hot dog taste.
The seared cheese in the pretzel coating adds interesting flavor to the package.
And yes, you do want a dip with these (almost anything except sweet glaze works well.)
So if you are stuck in an airport/​mall desert, you can actually eat something that is not half bad.

Even though I didn’t get to buy my favorite pretzel, the ladies were very nice and when I was rung up they told me they don’t take my credit card. They don’t take certain credit cards so come prepared!!! Cash is probably best since a cinnamon sugar pretzel is $ 2.99.
Would def recommend Auntie Anne’s any day!

Last week I went o the Outlet Mall in Round Rock and I went to the food court looking for Auntie Anne’s Soft Pretzels, they were not to be found in the food court, so I had to ask where they were, well I had to walk all the way to the right of the food court all the way down the lane until I saw it on my right. I really wanted one now after all the hunting! I found it!
It was a stand and order only place, now what did I want, no I did not want the pepperoni thingy, or the sour cream & onion one or the garlic one, nope no raisin or sesame or jalapeño one either. No dog wrapped of any kind, no stix or nuggets, why would anyone want pretzel nuggets?
OK I settle for the standard salt pretzel, that’s my style and also throw in one of them there lemon-​aid drinks. Got it! Hey do you have yellow mustard I asked. Yeah, they do, I like yellow mustard on my pretzels. It smelled like pretzels inside, Duh! I paid and left, now to go sit on a mall bench in the shade and eat it and watch people. I liked my pretzel and the lemon-​aid was OK as well.
So if you are hankering for a soft pretzel this is a place for you.
Would I go back? Sure sometime in the future.