Cynergy Data Texas

We have been with Cynergy for years. We have never once had a problem with them, yet we have never really taken the time to understand what we are paying for. Today we decided to call in and get a better understanding of what was going on with our credit card processor. In our 20 years as a small business in the Texas Hill Country we have never been so well attended. I spoke with Dragona (cool name!) in the office and she answered every question that I had. And she answered it professionally and skillfully, but she made it simple enough to understand. Their monthly statements are daunting to look at, but with her help I have a more complete understanding of what is being charged to our business. After our conversation today on the phone I now know that we have the best rate in central texas. And the best customer service that I have ever seen. You can’t find services this good at a hotel concierge! I will highly recommend the services provided by Cynergy Data Texas. They have a local phone number (512) that directed me to the right PEOPLE! Like I said, this is who our business will process with for the next 20 years.
Thank you Dragona and thank you Cynergy Data Texas

Do not use this company, it is a complete scam. Even after multiple calls and emails to attempt to get them to stop billing our account, They still billed us when they were not supposed to be, and because they had access to our checking account, they would not stop deducting from our corporate checking account even after we stopped using them. We finally had to issue a stop payment with our bank against their EFT drafts.
COMPLETE scam merchant processor ALERT!

After comparing multiple credit card processing services I selected CynergyData Texas because of the outstanding rates and their policy of rapidly responding to every question.
I now use them for two businesses and couldn’t be happier with the rates, the service and the speed of processing.
I highly (and regularly) recommend them.

I used Cynergy Data for my merchant services for several years while running my salon business. The fees were the best I found & I loved that there was an office locally. Customer service was always great. I closed my business due to moving away but I would highly recommend working with Cynergy Data for your merchant services. Plus, you will be supporting a local business!

I am a small business which doesn’t take a lot of credit card payments. I’ve seen the other small business use another competitive ‘non-​rectangular’ shaped item to put into the smartphone. I figured that was ok for what I needed. Then I looked at their rates. Yikes! When Craig announced they had a Phone Swype app & widget with better rates, I wanted to know more. Not only do you get to talk to someone local that will meet you & walk thru the process but you get excellent rates & an easy to use process. I highly suggest you give Craig, Jimmy & the gang a call to see how much money & headache they can save you!

Alpha Granite has been doing business with Bill and Cynergy Data for over 10 years. Time and time again they keep their rates competitive, and you can’t beat their service by calling a local person rather than a 1800 number with an anonymous person on the other side. They’re local, they are competitive with their rates and have great customer service.

Our company has been working with Cynergy Data since 2008. Their customer service is stellar and very knowledgeable. Bill, Dragana, & Jessica have been extremely helpful and are always quick to respond. They strive to resolve any issues we have in a very short amount of time and are sure to keep us updated along the way.

My business has been with Cynergy for approx. 5 years now and they have done excellent on all accounts! Even my bank tried to woo me away, (which I admit was tempting, since it would be all inclusive), but they couldn’t touch Cynergy’s rates. But as I said, the Round Rock office is about more than just savings! The folks in that office are always there when you have a problem, and seem to have no problem reaching their home office if it is out of their capabilities. Basically, the service has always been top notch. Thanks Guys and Gals! :-)

We switched over to Cynergy a year ago after being with another vendor for many years. Cynergy helped us with our basic needs and also with the latest processing systems for working in the field. They have worked flawlessly. In addition we’ve seen some solid reductions in our overall cost. Whenever we need support Dragana and Bill are always there for us. The last thing and one of my favorite parts is their positive attitude to help and be of service. It is alike putting a big red bow on the whole experience. Highly recommended.

If you are looking for the best rates and customer service in this industry, known to be filled with less than scrupulous characters, this is your best choice. Their program is so good and honest, they «don’t need no stinking contract!» Most businesses in Merchant Services require a two year contract.
Jimmy Horowitz really cares about saving his clients money, and will do everything he can to do this for them. You won’t find a more honest and caring person in this business. I have had to deal with there competitors first hand and know of what I speak.

2 years ago I got a call from what I thought was just another tele-​marketer calling form who knows where. It was Jimmy. He introduced himself and I knew from that point that he was someone I wanted to meet. II met with him based on his tagline alone and we agreed to do business with him just as I was supposed to sign up for someone else in another area. Since then, countless credit card processors have approached me, I have showed them what a great service CynergyData offers and they never call back! Running a business can be a constant challenge to compete for the best services in whatever is done, but Jimmy, Craig and Bill’s entire team have placed my worries behind my on finding «the last credit card processor I will have».
I am proud to recommend this company to all of Round Rock businesses and I have referred them to countless other businesses outside of our area and even outside of Texas.
Thanks, guys!

What a super awesome experience!
I highly encourage anyone lookiing for this type of service to use them first.
So professional and wonderful.
Answered all our questions and got us started in a matter of days and I just can not say enough about the ease of transtion and wonderful people we have interacted with!!!

Seriously these guys are the best!
The product is great and the functionality is exactly what we need for our business, but the TRUTH is that it is the people of CynergyData that make it what it is.
honesty — CHECK,
integrity — CHECK,
reliability — CHECK
Don’t you dare use anyone else!

Jimmy’s intentions are to save you money.
he could charge more for his service but he has truly amazing integrity.
I highly recommend him!

These people are AMAZING! I was having issues with bank accepting credit cards and they sent me to this company. There was quite a bit of paperwork involved and they sat down with me at the office and helped me complete it, as this was my first time signing up for credit card processing. Since then I’ve done quite a few large transactions and have not had one issue!
Thanks for being so helpful!

The folks here are awesome! We had a few issues with our Ard reader and they worked with us on the phone, in the office, and finally ordered us a new card reader to fix the issue.
Dragana is absolutely wonderful! When we have a chargeback issue she lets us know right away even before the paperwork arrives and assists us with sending faxes and wrapping up each case.
We recommended Cynergy to a close friend of ours also opening up his business.

I’ve used many credit card processing services in the past and I’ve always felt like I was getting ripped off and the customer service was usually awful. To this day, I still remember the time I was wrongfully chargedback by a client years ago and my merchant services company did absolutely nothing to help me resolve the issue, even with sufficient paperwork. After that terrible experience, I had a bitter taste in my mouth for CC processing companies.
It wasn’t until I met Wynette that processing credit cards shouldn’t be that painful. Cynergy Data not only some of the lowest rates I’ve seen, but whenever I had an issue, they were always available by phone or email. If they didn’t know the answer, they would help find it for me. They have really helped me feel comfortable and regain confidence in credit card processing!

I opened my business (Friendly Computers of Georgetown) in September of 2005. The day I filed my DBA I received two phone calls from merchant services companies. One of them was so persistent they basically wore me down and I signed up. They were at best OK. I don’t even remember the name of the company. In 2009 I met Bill and at the end of my CONTRACT with the other company I signed up with CynergyTX. NO CONTRACT. I soon found out why they didn’t need a contract. After 3 months I did an analysis and I had saved 23% in processing fees compared to the previous company. Since that time I’ve had people call many times saying they can do better. So far no one has called back after I gave them my statement. Now I save them the time.
But even better: I had a client dispute a charge saying he had not authorized a repair after having paid for it. The next week he passed away. CynergyTX worked with me to forward the proof of signature that I had for the authorized repair and tracked the process through until I got the money back. This kind of service is their normal operation. Call them up and get help.
It does not get any better. They are less expensive and more helpful. It is why they don’t need a contract.

Our company has been using Cynergy Data for about 4 years and have been highly pleased with the service. Even though their rates are very competitive, I have been more impressed with the way they have stood behind us during a couple of unfounded chargeback attempts by previous customers. In each case, they gave us «spot on» advice on how to respond and we received favorable results.
I would recommend them to anyone needing credit card processing services.
Wayne L.

The first couple of years of our business we were constantly solicited by credit card processors. It seemed like every other call was from someone promising to beat our current rate. Once I met Bill, owner of Cynergy Data, I knew I had found «my last credit card processor». I’m the kind of guy that appreciates supporting a local business and business owner, Furthermore, from day one I’ve trusted that Bill truly desired to serve me and my company. He thoroughly explained our rates and promised our bill wouldn’t be a confusing mess. Bill spent a great deal of time answering our questions and fielding our calls when we were a small shop processing very little. Now that we’ve grown I’m glad to have the Cynergy Data number handy knowing he’s still just a phone call away. I find it hard to recommend some companies because I’m unsure of the integrity of the leadership. Regardless, I’ve recommended Cynergy Data countless times. Keep up the good work Cynergy!