PostNet

Having just moved to Austin, I needed to find a local PostNet to take care of my business. When I found this PostNet in Round Rock, I knew I would keep returning there. I cannot recommend this business highly enough! All of the staff I have worked with there for everything, from printing to shipping, have been great. The owner is especially terrific and really treats every customer like family, with respect and a true intention to help. This is really a wonderful business and I never hesitate to go there for anything I need.

I own a small business, and was referred to Greg at PostNet a little over 4 years ago now. They are not really that close to my office, but I decided to give them a try anyway. I use them for all of my printing needs and have even had them help me with some of my advertising campaigns. The distance has proven not to be an issue as they have been having our orders shipped directly to us, delivered via courier, and on several occassions… Greg the owner has even personally delivered them. Once, I even emailed them a flier that I designed and not only did they print copies for us, but the supplied a mailing list of household to mail them to, but then they addressed, folded, affixed postage and mailed them for us. That would have take us hours /​even days to do several thousand letters. Greg has always made sure our orders were accurate and timely. Thanks PostNet for making my job easier!
~Brian P.

I have had the exact same bad experience twice now. The first time I decided to let it slide, but now that it happened again I can’t help but shake my head in disgust. I went in to Postnet on Wed. Dec 18^th, 2013 to ship out two small books to my parents in California. I told the girl that I wanted to ship it the cheapest way possible, to which she replied it would cost $ 18. I asked if that was the absolute cheapest way, and she said it was. I told her that there is no way that that is the cheapest method, to which she gave me attitude and said «Yeah, that’s like on the boat.» I told her that this happened to me last time and it wasn’t until I questioned them about it 3 times that they finally gave in and actually gave me the cheapest method instead of trying to gouge me. Once again she gave me attitude and said «Well then just go to the post office then. You’ll see.» So, I did just that the next day and whatdya know, it came to $ 9.50 for priority delivery guaranteeing delivery before Christmas. They are shady crooks over there and they train their employees to deceive. I will never go there again.

Great printer, needed a quick turnaround and they were even faster than I expected. Did a great job! We worked with them from out of town and they are quick to respond. Thanks Postnet.

I have had occasion to use Greg (owner) and his staff at the Round Rock Post Net on a few occasions now, and I have found them professional, value-​priced, and very eager to please his customers and get the job done right. Most of the time, everything is done perfect the first time, but people are human and there was one set of business cards I ordered for my business that did not come out quite right the first time or even on two subsequent tries (one of those «cursed» orders — I’ve had them once in a while in my own business too). He had used an out-​of-​town vendor, and the vendors had not checked the quality of the output before shipping them to Post Net. Greg provided friendly service with a smile each time and did whatever it took to get the job done right. After the vendor screwed it up 3 times, he stopped using that vendor for ALL orders in his store and found another one that had better quality control, and the cards were great. His store is convenient, his staff is friendly and professional, and they do whatever it takes to please the customer and get your job done right. Old fashioned «good business.» I would recommend him to anyone needing business cards, stationery, invitations, graphic design, shipping or any of the other services offered at his location.

I hate going to the Post office, so when I found this place close to my house I was very excited. The fact that the employees are so friendly and helpful is just an added bonus. I have been in there several times to ship packages and received excellent service. At Christmas I accidentally shipped a package with wrong carrier, and they gladly exchanged it for me. Only for me to later realize I actually didn’t need to ship the package at all. I called them later that day, and they held the package back for me. This was during the busy Christmas rush, and they were still very kind and patient with me. As far as I’m concerned, this is the only place to ship items from now on.

I have used Greg Claiborne at PostNet for at least the last 7 years. He handles all of my printing, from cards to t-​shirts and more. He even wrapped my Mini Cooper! I also get most of my promotional items from Greg. Basically anything you can put words on, I trust Greg to do it. He is always honest and looks out for my best interests. I know that, because every now and then he tells me he’s not the best option for something I need, or recommends an item or service that costs less than my original choice. Thanks Greg and team!

Greg and the PostNet team always go above and beyond to deliver quality prints and products. I have used them to print canvases, new business cards that needed to match my current stationery and my business name tag. They do excellent work, offer great customer service and I will definitely use them again!

So there was a combination of issues with this location.
1) I need a time sensitive legal document notarized and FedEx ground to a location. The Notary stamped the doc and I paid the $ 12 for FedEx and was on my way. 2 days later I get a call from the lawyer stating they had received the doc but the notary had stamped but failed to SIGN it. Making the document null and void. As well as the shipping a waste of money.
2) Going back to have them correct their mistake, I walk in and am told by the notary that she spoke to owner and she was unwilling to wave any shipping fees but would give 10% off!!! I asked that she please call her «boss» and let me speak to her. On the phone I had a back and forth yelling match with the owner, where she actually told me, «you let me finish!». WHAT??? I was blown away by her rudeness.
After I explained my side (once she stopped talking) she agreed to wave the fees…
As a business owner/​manager you are responsible for keeping costumers happy. I am NOT happy and all over $ 12 shipping cost…
I will tell anyone I know about my experience with Postnet Round Rock and the women on the phone (Ladonna I believe?). And I will never be going back.

Greg and his team have always done a great job with our business cards and signs. They provide great value and attention to detail. We highly recommend them to all our friends.

Greg at PostNet has done my business cards twice — one set of 100 temporary cards while I was waiting for my extra-​complex «real» cards to arrive, and 1000 new and amazing cards for my event planning business. I’ve gotten constant compliments on how great my cards look as I pass them out, which is exactly what I was after with my hand-​drawn, embossed design. Since he did such a great job on my cards, Greg will also be doing custom name tags for my partners and me.
Although I didn’t use it, there is even a graphic designer on staff to create exactly what you want.
Greg has been very fast to reply to questions, requests for quotes, and any other communication. He’s willing to go the extra mile to get your business, and he delivers exactly what you want. I’d highly recommend his PostNet store for any custom printing needs.

I just had a large mailout handled by them and it looked great. They provide very knowledgeable service for all of your marketing, printing and mailing needs. Make sure you meet Greg Claiborne at Postnet to help you with your special projects.

I found myself in need of a Notary Public to watch me sign a legal document. I did not know where to go so I looked up Notary Public in Round Rock. I saw Postnet on Gattis School Road by Red Bud. I hate doing this kind of stuff why do I need to pay to have someone put a seal on my signature. I was not looking forward to this errand.
I went on a Thursday afternoon around 3pm this must be a great time to go places because there was only one customer there at the time. I did notice while I was there other customers were arriving.
I was waited on by one of the staff and got my Notary handled, bought an envelope, put the address on it and mailed it at the same time, wow great service. The Notary cost was $ 12. I was in and out in less than 15 minutes. I could see this location very crowed during the Christmas season but going to the post office is always pain for me because of the long wait lines. The staff here was great. The do a lot of stuff here, they were busy wrapping boxes for mailing and other general items for their customers. I will keep that in mind.
So I am glad I found this place I will use it again when I need mail services (etc.).
Would I go back? Yes!