South Bay Veterinary Group

I usually call on an emergency or if not emergency, something has come up that I would like to have attended to without a long wait. No problem here. just to be clear, not talking about life threatening but still. we always want the best for our pets and this is a great vet! I can not remember the vet’s name but the service is consistently excellent.

Great experience for first-​time client!
My dog was sick and they were able to get me in right away, run tests and were really great about communicating to me the processes, procedures and costs.
The doctors and staff are really thoughtful and helpful.

Again, and for the last time for this old kitty,
Tim and the staff helped make her passing humane, calm & un-​rushed. Does your vet have a heart? This one does, thanks Tim & staff we couldn’t have asked for better.

Nice, friendly staff. Vets took good care of my cats and were informative. Moderately priced ($ 120 per cat for an annual vaccination trip) for Boston, I guess. I used to pay half of this amount for the same service in a good animal hospital in DC. My appointments were in late afternoon, and there was always metered parking spots available in front of the building.

I’ve been living in the South End for 10+ years… when I arrived I had 2 older dogs that were cared for by the staff at South Bay. Both have since died and I cannot express my gratitude enough to the staff and especially Dr. Julia Jenkins. Both dogs were treated wonderfully and loved to visit the Vet, although the treats didn’t hurt. Additionally, after they died, the practice made a donation in their name. I now have a rescued dog from the Carolinas who is shy and skittish, but is so well cared for at South Bay that she doesn’t mind her visits.
I think they are wonderful!

We have been taking our dog here for the last five years. The entire team is fantastic. It can sometimes be hard to get a same– or next-​day appointment, but when it’s serious enough they will always hustle to try to make it work. Tip: the lobby/​waiting area is very small. If your dog (like mine) gets anxious around other animals, be ready to have him/​her sit in your lap or something similar. Just as at any vet there is often a wait once you arrive so it’s a certainty that your pet will be nose-​to-​nose with somebody else!

I’ll preface this by saying that South Bay may be great for cats or small dogs, but our experience was with 2 big dogs: a pit bull mix and a golden retriever puppy. The front desk staff and techs were very pleasant, but this 3-​star review is for some other events.
(1) We brought in our muzzled pitbull (totally friendly, but for others comfort), and he was made to wait in a back room and we were made very uncomfortable the whole time we were there. Not a huge deal since we are used to the anti-​pitbull type, but not something I would have expected in a vets office.
(2) After bringing our puppy to his first appointment, the vet made a very big deal about a heart murmur. Note, I was the one who brought this heart murmur up to him since the breeder told me about a faint murmur their vet had heard the week before (probably shouldn’t have done this). My research showed that this is very common and to give it a few months since most correct themselves, but the vet was very quick to insist on a EKG… especially knowing the breeder or pet insurance would cover it. Anyways, I understand he had well intentions, but it sounded very sales-​y especially the fact he didn’t want to wait. He got me all in a panic about it and it turned out this huge heart mummer wasn’t heard a month later. and hasn’t been heard since!
(3) Final straw was when I took our puppy back when he was about 4 months. The vet offered a treat and he jumped up and grabbed it… and nipped her hand and her «new brooks brothers shirt» in the process (I thought it was really weird she pointed that out). He was about to start puppy kindergarten and he is just a 4 month old golden retriever! That can’t be too surprising. After reading the vet write-​up, she made him sound like a giant rabid animal.
Anyways, too many times I felt uncomfortable in my few visits there. Maybe South Bay is better for cats or small dogs, but I switched to Boston Veterinary Care at the ARL and have had great experience thus far! They’re more reasonably priced and also love pit-​bulls =)

If you want a bad attitude and an arrogant staff, this is your place to go. Terrible customer service and no empathy at all.

I have brought my sisters dog and cat here for years. I am always greeted when i come in and never have an issue with the doctors or the techs. everyone seems to know what they are doing. The prices are EXTREMELY affordable and i trust my sisters fur babies with them.

I moved to Boston with my shih-​tzu puppy a few years ago and South Bay Vet was within walking distance of my apartment. I am very protective and cautious with my dog as she is tantamount to my child. She was spayed here without issue as a puppy and has had routine check-​ups ever since. I travel internationally often and they are great with helping me with international travel permits for my dog. The vets are so friendly and helpful. I moved out of the South End a few years ago and it’s a bit of a commute to get here now but I’ve continued to bring my dog to this veterinary group because I trust them with my baby!

In the interest of full disclosure, this review is certainly sour grapes. We lived in the South End for 9 years with a dog for 8 of them and from the beginning of our beloved Charlie’s life we took him to South Bay. They were great for the most part (Dr Constantino) and never had issues. That is until last year when my wife brought him in with a suspicious lump on his anus. The doctor said it was nothing and unless it bothers him its not worth it to remove. Well fast forward a year, my wife and I moved to the South Shore and took Charlie for his first vet visit at South Coastal in Weymouth just yesterday. They immediately asked what that was and noted that it most likely is a mast cell tumor. Upon further research on my end, the symptoms are, and have always been so blatantly obvious as to lead to that conclusion. My dog goes into surgery in 1 hour to see how invasive the tumor has become which will likely decide his fate. I am enraged that this wasn’t spotted especially in a Puggle, where these types of tumors are common. Unfortunately there is nothing I can do to save my little man’s life, but a post regarding the negligence from South Bay Veterinary will have to do. If this had been removed when we first took him in over a year ago to see Dr Constantino then his chances of survival would be much higher. I am in tears as I write this and can’t wait to snuggle my Chunk (nickname) just a few more times before, what I fear will be the end, comes… and comes way too soon. He would (hopefully will) be 8 years old in 2 short weeks.
I just don’t understand why Dr C would even take the chance? The location and appearance of the growth should have been serious red flags for a practicing vet.

Very friendly service and we like Dr. Constantino a lot. We buy our prescription cat food here as well as shelter our cat when we are away for long periods. A really terrific local vet and just a few blocks away from our house.

even after being pricked and prodded, Junior likes it here. maybe for the treats but think definitely for the vet’s (bedside manners) he’s seen in the last 3 months for checkups and a round of vaccines. appts. are easy to make, staff cheery and pup enjoys the walk over.

My 4 dogs have been seeing Dr. Constantino forever (our oldest dog is almost 14).
I can’t say enough good things about him and recommend him to anyone I meet that is looking for a professional, intelligent and kind doctor. I trust whatever Dr. Constantino says and he ALWAYS knows what is going on with my dogs.
If we could clone Dr. Constantino we would so that we would always have a doctor that we would 1000% trust with our furry children!

I have 2 dogs and have been going to South Bay Vet Group (Dr. Costantino in particular) for 4 years. Because of my outstanding experience with them, I have continued to use them despite moving out of the South End. Dr. Costantino is wonderful. He has a great «bedside» manner, is very knowledgeable, and is more than happy to answer any questions we have. The vet techs are also very attentive and friendly and give both of my dogs tons of attention when we go in.
Due to my work schedule, I have to make all appointments on Saturdays, which are quite busy at South Bay. However, I have never had trouble getting an appointment, and they generally run on time (give or take 5 – 10 minutes). I also have all vet records sent to various places (boarding facility, pet therapy volunteer group, etc.), and South Bay is always on top of it — they have the fax numbers and will send the records immediately following any appointment.

When we first came in, our impression of the place was good. Friendly people and a nice atmosphere. Our first worries came later on.
Our dog got his blood tested a first time and when we came in a few months later they said it was too late and we should test him again. 80 $. Then they thought there was a problem and asked for a urine test. 80 $ more before they realized he was simply dehydrated. Finally our dog got neutered but instead of putting stitches on the wound they came up with this murky glue that would vanish after a few days leaving our dog with an opened wound. Now, 3 months later, the infection is still ongoing despite multiple visits to South Bay Vet. They even made us pay for the antibiotics and the extra cone our dog has to wear now again. This time I am sure about it, my first good impression of the place has completely vanished and once we have solved this issue we will find another place for our pup.
Ps. End of the story, we brought our puppy to Angel and they had to reopen and clean, plus change the antibiotics because he was infected with a resistant strain. Poor puppy.

I got my cat in 2000 when I was in college and all the cool kids were getting pets. He’s a monster of a cat, who acts like a dog, who loves to jump up on the bed at 4:00am and scream in your face for no reason.
Two years ago I asked my mom to take the Browcat (a.k.a. Brower, Ben, shithead, etc.) because Eric was moving in with me and our 350SF place on Marlborough St couldn’t fit the three of us. She happily took him and he roamed the wilderness of Milford, MA.
Last week he disappeared for two days. We all thought the worst. He finally showed up a little battered with a huge chunk taken out of his behind. My mom brought him to the local vet, got him stapled up, and was told he had to be quarantined for 45 days so she asked me to keep him in Boston to make sure he didn’t escape the Milford house.
Wow, that’s a lot of backstory. Anyway, I had to get his staples removed 7 days after the surgery in Milford. I called South Bay on Tuesday and they were able to squeeze me into an appointment today (Friday) on my lunch break at 12:30pm. I waited about 15 minutes after the appt time to be seen, but again, they did me a favor squeezing me in.
I met with the doctor and she immediately put my cat at ease. She gave him a checkup (which they have to do with all new patients) and told me he was in great shape. Within 30 seconds the staples were removed (all with very delicate hands and a great demeanor towards me), and she gave me a few tips on how to get him to stop screaming at night.
I was in and out of the office within a half hour and the whole thing only cost me $ 58. That’s fantastic. If we decided to keep the cat in the city I’ll have no problem taking him here for everything he needs. I’d recommend them in a heartbeat.

Top notch. Seamless. Professional. Kind.
All these words and more come to mind when I think of my experiences at South Bay Veterinary Group — South End.
We have used the Charles Street Animal Clinic (also part of SBVG) for 4 years for routine check up and care of our two dogs. We’ve always had a positive experience there, on and on yet another (positive) visit recently, we found out that Fido #1 needed to get surgery on a quickly developed aural hematoma (sounds a lot worse than it is!). He would need to go to the Tremont Street location for the surgery.
They had an appointment for him the very next day and we dropped him off before 9 am as requested. The check in process was quick and easy, they explained the time frame and gave us a fair estimate of the expected cost. We were to pick him up after 5 pm that day.
After anxiously waiting all day we finally got our call around 3 pm and everything had gone perfectly to plan and our little guy would be ready after 5 pm. Smiles! Dr. Wosko left a wonderful message explaining how the procedure went, what the next steps would be, what to expect, etc. (I missed the call which is why he left a message).
Our discharge was smooth and easy as well (although the walk home not so much with a drugged-​up, bloody dog with an Elizabethan collar around his neck!) and the actual charge ended up being a little less than estimated — bonus!
We were given all medications and instruction needed, and had 2 follow up visits since then, as well as a follow up call half way thorough the recovery period to make sure everything was okay.
They’ve called to confirm/​remind us of each appointment and the staff has been SO friendly and helpful on all counts, I have absolutely nothing bad to say!
We are 110% satisfied; SBVG had really done an amazing job medically as well — his ear healed wonderfully, he is now back to happy and healthy! Dr. Wosko was extremely empathetic and knowledgeable from start to finish as well — he is well skilled and clearly engaged in what he does and has an excellent bedside manner.
Thank you South Bay Veterinary Group for everything!!!

While I don’t personally have a cat, I often take care of a friend of mine’s cat. One day he woke up with some sort of a stomach issue and my friend asked me to take him to South Bay.
South Bay was fantastic and willing to work around my schedule. This was incredibly helpful. Not knowing that much about cats myself, they were also patient when I picked him up and answered all my questions. The next day when he still wasn’t back to his normal, happy self they were happy to answer some questions over the phone and offer to let me come back in.
What I (and my friend) really appreciated was that while the cat was there, South Bay noticed it was right around for his yearly checkup. Rather then having us come back again (and pay for another dr’s visit) they just went ahead with his yearly maintenance (nail clipping, vaccines, checkups). I know my friend really appreciated saving that money.

I just moved to Boston a few months ago with my English Bulldog. He has many health issues, but the worst are his allergies that appeared to get much worse when we moved here in the spring. I had looked up Dr. Constantino online and found out he was recommended, and he did not disappoint!
He was extremely knowledgeable and friendly, but the best part was how he seemed very interested in helping not only my dog, but my wallet! I’ve never had a vet that didn’t try to charge me for everything. He understood that with a dog that is constantly sick, I already had some things around and no need to purchase new shampoo for $ 25, or ear cleaner for $ 15 when I have 3 bottles at home. This impressed me so much that next time I won’t have to worry about going to the vet and having to spend money on unnecessary things.
The front desk staff was friendly also and didn’t have any issues when I handed them my dog’s 20 page medical history for his new chart.
Highly recommended!