Dryclean Depot

Andrew’s review is very accurate. Stay away from this place. It is not worth the 50 cents you save per shirt. This place ruined two regular business dress shirts by somehow ripping them around the lower arm and I let it slide since the shirts were cheaper. This time, I brought in a $ 300 Zegna dress shirt prior to my trip to Europe, and low and behold when I go to put the dress shirt on, both arms were ripped up. I had worn this dress shirt a total of 5 times.
I asked to speak to the owner and she immediately became defensive telling me that the shirt was very old. I bought the shirt less than two years ago and barely touched it. I asked her to just accept the responsibility and assure me that they would do a better job and she refused and kept deflecting the blame onto me and the shirt.
Her dry cleaner’s has now lost the business from me, my wife, and some extended family that lives in b’ham/royal oak area as well and hopefully Unilocalers that value authentic reviews. Now I realize why they offer to pay you $ 15 if you write a 5 star review on Unilocal,they are desperate to offset the real reviews. If you have nice dress shirts and clothes that you care about, then stay away. I wish I had read Andrew’s review prior to becoming a regular there. I learned the hard way.

Great Dry cleaning place. Have been using them for years and have never had an issue. Prices are great, turn around time is fast, staff is courteous and professional

I think this place is fine so long as you have no problem with them. I paid $ 8 for alterations that they failed to do and when I went back to have it completed, they refused b/​c there was no ticket. The ticket THEY probably forgot to put on which is why it probably didn’t get fixed in the first place!?! No rather than just fix it, they refused even though they kept the $ 8! Now. Does that make sense? Is that the way to keep your regulars coming?! We probably spend $ 60 A MONTH on dry cleaning. Guess that’s less important than refusing to honor work that was ALREADY paid for and customer satisfaction. Good job Kristen.

Very quick, nice service. You can’t beat it for the price in the area, especially with some dry cleaners charging $ 2 a shirt. Drop off a dozen shirts and they’re done by the end of the day. They also do alterations. Only downside is the pay-​ahead because I’m usually in a hurry dropping off, but not picking up.

Just moved to the area from LA and needed a dry cleaning spot. Well folks, I’ve found it. Exceptional customer service, low prices and quick turnaround. I also love that they can email you when your garments are ready. If you need a dry cleaners, this is the place.

They’re not the best with spots, had one on my shirt they pressed the shirt and spot was still there, not sure if they cleaned it. Took pants to get cleaned now there is 2 seams running down on pant leg, pressing is NOT their strong suit. With sweaters never sure if they are truly cleaned. Make sure to check ALL your items before leaving otherwise they don’t know you when you go back in.

My boyfriend used to live across the street from here, we live in ferndale now but make the drive because of the great prices and care they take of your clothes. The staff is always friendly and excited to chat with you. I highly recommend this place for your dry cleaning needs!

Super clean, friendly staff, great prices, easy in and out– why ever go elsewhere?

Dry clean depot is where I go for my clothes. I’ve been going there for a few years now. Their friendly and always on time

Easy peasy to roll into this drive way to drop off and pick up your dry cleaning. I did a comforter and a mattress pad — it was expensive ish — but also I have nothing to compare it too —

First Time Customer
Items: Queen Goose Down Comforter & 2″ Foam Mattress Topper ($ 25 per item)
This place was great! Courteous customer service (in person and on the phone), best prices around, and fastest turn around time.
I called every dry cleaning place in the area and received extraordinarily long time-​frames and inflated prices but Dryclean Depot was prompt, fair, and did a great job! I was surprised to find that most places had never cleaned a foam mattress topper before and gave me ridiculous quotes or just said no. Dryclean Depot stepped up! Even though they had not cleaned something like this before they took on the challenge and charged the same rate as the comforter. Within one day I had both items cleaned perfectly with no issues.
I would definitely recommend Dryclean Depot for any bedding related items.

When I was new to the area, a colleague recommended this spot. I’ve always had a good experience here. They always seem to return everything on time and clean. I also appreciate the fact that the prices here are so low. The employees here are polite and efficient every single time. This is my go-​to spot when I need something to be dry cleaned in the area.
Their seamstress also did a good job with the seams that I needed repaired. I would be willing to user this service again.

I’ll make this the most valuable review you ever read in regards to dry cleaning reviews. If you’re even considering coming here… stop that thought immediately. If you’re sitting in the parking lot ready to walk in… get back in your vehicle and drive up the road to a legitimate dry cleaner. I’ve used them on and off over the past couple of years and once they ruined a $ 100 tie and just now I had 2 suits dry cleaned including my custom made wedding suit and they sheared off both of the front pearlized buttons.
Of course they didn’t point that out to me when I picked it up and when I brought the suit back their excuse was «we’re not responsible». The $ 1 or so per item you save isn’t worth the poor service and lack of business ethics this business operates on. They also sheared off another sleeve cuff button — same response.
To top it all off — my wife warned me after they put a hole in several of her blouses and I thought I was going to prove her wrong… her response was epic…
In the words of the little YouTube viral sensation all I got back via text was a:
«Linda…listen to me. Linda Linda, why don’t
you listen to me?».
To that… I am now listening. Please stay away.
Signed — Once cheap, never again.

I’ve never had an issue here, but I also go in expecting what I pay for. At $ 2.99 for any garmet in not expecting to take in my wedding dress. I still to work pants and a couple shirts and they always come back clean and in good shape.
I’ve also had their seamstress sew a few shirts for me and repair a zipper and it was done on time and with care.
I like that if if you drop off before 9am you can get your items back the same day after 5pm. The employees are very friendly and they seem to know the regulars names.

I love that I can drop off items before 9 AM and get them back same day. Great place.

Excellent service and pricing! I have been going here since 2012 and have never had a issue and also have taken some things in to be tailored by Suzy and she does a wonderful job at a very reasonable price. I would highly recommend to anyone that is looking for a cleaners to go to. Thumbs up!

First off, I can’t stand dry cleaners who do not post per piece prices in the window or on their website, or those who charge a crazy amount of money for laundered shirts or dry cleaning. With that being said, every time I travel or move somewhere I always look for a respectable and reasonable dry cleaner because I have a lot of clothes that need dry cleaning and laundered. I was very excited to find Dry Cleaning Depot in a great spot!
Upon first walking in I was greeted by a friendly guy who took my clothes. The next day I picked up my clothes and they were perfect. Since then I’ve been going back weekly for the past two months. I’ve dry cleaned a dress, suits, winter peacoat, skirts, blouses and men’s shirts with zero issues. Most of my stuff is Banana Republic and J. Crew — so nice clothes. And, every time I come in the staff is friendly and responsive, and the place is impeccably clean! They take credit cards and are open until 8:00 p.m., which is great for a busy work schedule! And like many dry cleaners, they offer «In by 9am, out by 5pm». So stop wasting money on really expensive dry cleaners and check this place out.
My only suggestion would be to ask for extra starch if you like crisper clothes.

The dry cleaning here is absolutely terrible. Poor customer service. My clothes were returned to me in the exact same condition that I brought them in. The spot on one blouse that they put the tape on where I told them it needed attention was not even faded. The Moosejaw sweater/​fleece that I brought in was returned to me with the pills and dog hair still stuck to it. It literally looked exactly the same as when I dropped it off. I asked them for a refund and she would not issue one. She offered to send it to the back so they could fix it while I waited. She brought it back to me five minutes later still in the same condition. I sent it back yet again and she agreed it was still dirty. Returned to me the final time again with pills and hair on it. I walked out and I will not return. They clearly have you pay upfront for a reason.

I’ve been using Dryclean Depot for about 3 months now. Have nothing but good things to say about them. My clothes have been done well, and the email notification when they are done is GREAT! As for people being rude I haven’t experienced it at all, sometimes when I read that and haven’t experienced it in several visits I have to wonder about the person writing the review. Sometimes, you get treated the way you treat people. I’ll continue to give this place my business. This week I took three bags of sweaters in, my bill $ 51, I figure at Martinizing, probably about $ 135.

STAY AWAY– not worth it!!! You get what you pay for. CHEAP & RUDE.
I brought two vests in to be altered and they came back to me with seams uneven and falling out and not at all my size.
I never received a phone call or email telling me my items were ready.
The receipt said my items would be ready in FIVE DAYS
I came to pick it up at 10am on my way to work. I then called right away around 10:30am when I realized the condition of the vests. Thank goodness I had an extra one (same size, not yet altered) to wear during my shift.
The funny part is, I compared my extra vest with the one she had supposedly altered and they were still the same size!
I paid $ 30 PER VEST just to spend over an hour in the store with stubborn employees who are not willing to refund my money.
Nowhere in the store nor on the receipt does it say «No Refunds.»
When I came back, the alterations woman actually tried to accuse ME of cutting the seams because maybe «I didn’t want to wear it.» Seriously??? It’s a work uniform. I kind of need it.
Once the horrible alterations lady stormed out, another employee told me she called the owner and he said the alterations lady had to deal with it.
I am currently standing in the store waiting for an employee to call the owner again. She said I would have to stand here 20 more minutes and then she will call.
I tried calling the Main Office phone number and I reached a recording saying the number is not in service.
This is absolutely unacceptable.
I will never return to any of these stores and will continue to spread the word of the horrible service I received.
I would advise anyone to STAY AWAY!!!
Cheap dry cleaning but not worth it AT ALL.