Hansons Running Shop

The main reason I had to come here was for a performance sport bra because God knows I’m getting tired of wearing two and three bras when working out or running on the treadmill. Due to the fact I had pay almost $ 60 — I will advertise the name which is SHEFIT bra; I believe to be the best bra if you have extra at the top (Lol!). Customer service repres were very nice and helpful since I called; initially when I called a guy picked up the phone and he was a little nerves because he wanted to make sure he told me the right information since I was traveling some distance for one thing and he did an awesome job. Now the store I will a little disappointed at because I don’t it was going to be this large store but it wasn’t — in which you probably don’t need that much room but I highly suggest a better dressing room with a door instead of a curtain. Other than then I will return once my bra wears out and if they have any sales because I’m too poor to shop here.

I always get very helpful service when I am here. All of the employees are incredibly knowledgeable, so I know I will be leaving with the shoe that is best for me. I recommend bringing in an old pair of shoes so they can check your wear patterns to help determine the proper shoe for you. In addition to shoes, they have a nice select of clothes, hats, socks, bars and gels. They also have a treadmill you can try out when trying on your shoes. The only downside is the very small parking lot (behind the building) and the shoes can be a bit pricey.

Great store for running shoes; all the staffers are runners and know the importance of fit. No fake flashy marketing just the real deal. They support all the local high school cross country and track teams, too so it’s good to support them!

I hate to say it, but my last few experiences were not good. Little did I know that the 1^st pair of running shoes they fitted me in were too small. I went in to get new shoes and that’s when I found out. The woman who helped me said that I needed 1 to 1−½ sizes bigger for room in the toe box. OK. That’s news to me.
I thought I had a great experience. She fit me in a pair of Nike’s. I never imagined wearing Nike’s, but I’m fine with whatever is the best option for my feet. I don’t know why I didn’t realize it, but they were too narrow. I got them home and realized that they were too tight. I ran in them once and was in agony. I went back to exchange them and try again. The young man who helped me fit me in Asics. He was pretty confident that I needed to go to the 1 full size bigger. I trust them to be the experts and know what’s best for the new runners who come in. Well, guess what? They ended up being too big. I have ran in them maybe for 9 miles. Unfortunately, since I ran in them outside, Hanson’s will not take them back. So I am stuck with these shoes and selling them on my own.
I absolutely take responsibility for not doing my homework. I put way too much trust and faith in their expertise. Clearly, they steered me wrong 3 times. I went to another running store and had a much better experience. I would love to support Hanson’s, but they have failed me too many times. Plus, their running group on Thursdays are incredibly rude. I have asked for the store’s help to ask the group to be more courteous and I’ve seen no change.: (

Great experience here. Very friendly and knowledgeable staff. Will be back in the future.

Have read some reviews in the past about an elitist attitude from the employes of this store, seems to be common in a lot of sports or activities. I’m pleased to say that this was not the case. Even being a big guy, far from a runner, who’s trying to get in shape I received nothing but the help I needed to find shoes that felt great. Thanks guys!

If your looking for running shoes do yourself a favor and visit this store. The shoes I bought here are not really anymore expensive than what you would find at any chain store and they seemed to have solved my problem. Good service too!

My wife is a runner and had been complaining about her knees hurting, she thought it could be her shoes. A co-​worker of mine recommended this place. We went and the staff was knowledgable, and allowed her to take a quick jog outside to try them. I thought that was nice. I had never been to a shoe try specifically for running so that type of service was new to me. Anyway the place was small but nice and we still need to see if the shoes they recommended will help with the knee pain.
Update:
The shoes are perfect for her and took away the knee pain she was having, great job Hansons!

I visited Hanson’s after joining a Networkingout Group (Run This Town). They frequent Hanson’s quite a bit, so I made it my business to go there in search of a properly fitting running shoe. By running, I mean walking.
The 2 staff members were extremely helpful and knowledgeable. I mean, I felt bad that my poor foot was being so difficult LOL. My shoe size is up there — so I had to try on a variety of men’s shoes. The two staff members pulled out SO many pairs of shoes for me to try, based on the reading that came from the fitting machine that basically «reads» your feet. I still didn’t really find the shoe I needed for the price I wanted. But they were SO helpful and patient and even gave me some suggestions of other places to look that may have had bigger women’s shoes, as well as something closer to my price range.
Being that it’s a «running store», carrying the best of the best in running gear, I expected the prices to be sky high, but geez!
All-​in-​all, though, my experience at Hanson’s was great.

I was very disappointed in the customer service I received at Hanson’s. The employee was not very friendly and did not spend a lot of time helping us even though my husband stated he was new to running and was purchasing his first pair of running shoes. We asked to see something a little cheaper and he brought us a more expensive shoe, stating that these were high end. When I said we asked for a cheaper pair, he walked away. We picked out a pair of shoes and asked if they came in other colors. The employee said he’d check the computer and said they did not. I found this hard to believe, so I scanned the bar code with my phone and discovered they came in four colors. When I asked the employee about this, he said well yeah, but we’d have to special order them. Not sure what he looked up on his computer since they clearly did come in other colors. At that point I decided to buy the shoes online, as they were $ 10 cheaper, with free shipping and no tax. I gave them the opportunity to price match, but they declined. Had the customer service been adequate I would not have bought the shoe online, as I prefer to support local businesses. With customer service like that though, I’ll shop from home.

I’ve only been once, but my experience was very positive.
About six months into my running, I started having ankle pain. I knew my mileage wasn’t such that I was due for another pair of shoes, but I was willing to try to a new pair to see if that was the culprit. I ended up at Hanson’s because I had to go there anyway to pick up a race packet. I took my shoes even though they didn’t have much wear, so it wasn’t very helpful to look at them. Still, I explained my problem and they gave me a few pairs to try that they thought would be good for me. I picked one and sure enough my ankle pain hasn’t been back since. I went in there expecting to spend $ 100+, but my shoes were actually only about $ 80. It’s funny because I LOVE them and they are WAY better for me than others I would have picked that would have cost me a lot more.
I know they have group runs on Thursdays, which I haven’t been to yet but am looking forward to trying sometime.

Headed to Hanson’s for my daughter’s cross country shoes — no spikes at run of the mill mall locations. The staff at Hanson’s was excellent, knew what she needed and for a decent price too. Forget ordering on line — I’ll go back to Hanson’s for all track and running items.

The Hansons must be doing something right. I seem to have problems finding my running shoes at other running shops, but Hansons seems to always have the shoes I’m looking for in stock. Why do I even go anywhere else? Too bad I didn’t realize that Hansons had a discount program — I’ve already purchased 4 pairs of shoes this year!

I really think I should give Hanson’s in RO 2 stars, but I’m so terrible at negative comments…
I will say my shoes seem to fit well, but my experience was nothing special… it wasn’t unforgettable, but that’s probably not a good thing. And when you are paying $ 120 for running shoes, you kind of expect a little bit of customer service, right?
When I walked into the store the two very young employees were both on their cell phones and one took a long few minutes to say good-​bye to his friend (and I say friend based on the coversations I could plainly hear — neither of them were talking to customers…)
I finally got some assistance, and he took me to a platform to stand on. He didn’t tell me what it was for, didn’t ask about how long I’ve been running, any problems or anything running related (he didn’t really talk at all)…kinda weird since it’s a running store. I don’t know — everyone I talked to said «Go to Hanson’s!!! They are so knowledgeable and helpful!» So I had some lofty expectations.
Needless to say — I was having some serious pains and needed new shoes, so I bought some. I’m not sure if I got lucky or if the dude was really actually knowledgable without letting me know. The whole thing was just pretty strange. The liklihood of me going back is pretty slim… I don’t know, maybe I would go back just to see if there were actually any «knowledgable and helpful» employees…

I love Hanson’s running shop. I’ve been to a few other running shops and something I’ve noticed (in my experience) is that staff members at those running shops are lackluster. Either the staff members are jerks (see my Running Fit review), or their social skills suck. Lack of social skills is not usually a big deal for me in most retail settings (e.g., at places like the Gap, I prefer to be ignored – leave me alone and I’ll pick out my own damn jeans, thanks). However, in a running shop, some semblance of social skills is desired because most people need help picking out running shoes – this applies to both the newbie customer and seasoned runner alike.
For instance, I fit in the latter category and I’ve been experiencing ITBS and hip issues as of late. In trying to narrow down the culprit, I wanted to rule out shoes. So I took my (worn) running shoes to Hanson’s and a staff member looked at my shoes and could immediately tell, based on the wear patterns, that I was wearing the wrong shoe! So he pulled a bunch of shoes that were appropriate for my foot, I found one I liked, and have pretty much recovered from the ITBS and hip pain. Yay! Contrast this with an experience I had at another shop – the staff member at the other running shop advised that perhaps one of my legs was longer than the other and that I should google ITBS and sent me on my way. Huh. That was weird coz I was all set to buy a $ 100+ pair of shoes!
Anyway, I’ve never had a bad experience at Hanson’s and I’m pleased to give it my support. Also, if you are a frequent purchaser of shoes, you get $ 25 off anything in the store if you buy 3 pairs of shoes in one year (which isn’t difficult to do if you run a lot).

I’ve been to 3 of the Hansons locations and this is by far the grungiest, with the worst parking. But that doesn’t matter a whit — the staff are great, the selections are outstanding, and it feels good to support a local running store, especially one as famous as Hansons.